Accessibility Tool · UK public procurement notice

Contracts

• West Yorkshire Combined Authority- Podaris Limited · Podaris LimitedSME

  Signed

  12 May 2026

  Value

  £33,333

  Period

  15 May 2026 – 15 May 2028 · up to 15 May 2029 with extensions

  Status

  active

  Extensions

  Subject to the successful achievement of SLAs and satisfactory project delivery, West Yorkshire Combined Authority will extend the contract by one year.

  Options

  Additional call-off options may be added to the package where funding from other projects is secured. The contract includes an option to extend for a further one-year period, subject to satisfactory performance against agreed SLAs

  1 agreed KPI: KPIs or SLAs

  • KPIs or SLAs, The Supplier shall meet the following minimum Key Performance indicators (KPIs)/Service Level Agreements (SLAs) throughout the duration of the Contract: • All authorised users must have consistent access to the tool and the same minimum required datasets with no discrepancies or variations in data availability between users. • Minimum required datasets must be updated within a maximum 3 month lag from when new data becomes available. Updates must be fully processed, validated and deployed so that the tool remains accurate, current, and reliable. The Supplier must provide a data update schedule and notify WYCA of update completion via email. • The Supplier must provide training and user guidance documentation to all new users. • Any client based software solution must be packaged into an easy to use installer. This should be deployable via Microsoft InTune. • Training must be available within a month (31 days) of a new user being onboarded. • System outputs must be consistent, logical, and reproducible across all users. • Standard processing tasks must complete within minutes, not hours, under normal operating conditions. • Access changes, permission updates, or user additions must be processed within 5 working days. • Major issues, downtime, or data errors must be reported to WYCA within 1 working day, including mitigation steps. • Updated training materials, documentation, and release notes must be provided whenever significant tool updates occur. • A helpdesk or dedicated support contact must be available to assist users with technical issues

Tender pack and attachments

• Signed contract contractSigned contractDOCXRequest to quote documen

Notices published for this procedure

• Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender12 May 2026, 17:01 BST