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Official procurement procedure

Development and Design Services: Website, collections online, ticket purchase path & Customer Relationship Management (CRM)

Customer Relation Management software package
IT services: consulting
software development
+2 more
London (UKI)
Published value
Not published
Submission deadline Not published
Lots published5
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Museum of London: "Development and Design Services: Website, collections online, ticket purchase path & Customer Relationship Management (CRM)". Published status: complete. Published value: Value not published. 5 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityMuseum of LondonScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Museum of London
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Museum of London. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
7Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 5 active published awards; 5 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityMuseum of London
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published29 Dec 2023, 16:06 GMT
Last source update29 Dec 2023, 16:06 GMT
Recurring procurementNot published
ClassificationCustomer Relation Management software package, IT services: consulting, software development, Internet and support, World wide web (www) site design services
Delivery area
London (UKI)
OCIDocds-h6vhtk-0398bb
What is being bought
As part of the Museum of London's Digital Transformation Strategy, the Museum is looking to procure service providers to work with us in delivering a new website with collections online, ticket purchase path and CRM. We have identified five key workstreams as priorities as part of this strategy and as such are looking for potential supplier(s) to deliver these services, either wholly or in parts.
What changed
From the official release history
  1. tender value changed
    29 Dec 2023, 16:06 GMT
  2. Status changed to complete
    29 Dec 2023, 16:06 GMT
  3. Official notice release published
    29 Dec 2023, 16:06 GMT
  4. Submission deadline changed to published date
    29 Dec 2023, 16:06 GMT
  5. Published value updated to £800,000
    19 Jan 2023, 10:05 GMT
  6. Status changed to active
    19 Jan 2023, 10:05 GMT
  7. Official notice release published
    19 Jan 2023, 10:05 GMT
  8. Submission deadline changed to 18 Feb 2023, 09:00 GMT
    19 Jan 2023, 10:05 GMT
  9. Buyer information updated
    19 Jan 2023, 10:05 GMT
Lots and requirements (5)
Published by the contracting authority
  • Lot 1 · #1
    Website: UX and Visual Design
    cancelled
    Published valueNot published
    Provision of services to provide UX and Visual Design for the Museum of London website. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/P6PJCF8Y4Y
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    Website: Back-end Technical Development and Front-end Design of Website Content Management System
    cancelled
    Published valueNot published
    This procurement is for a prospective supplier to provide full service in the technical development (Back-end) and design (Front-end) of the Museum of London's Website Content Management System.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 3 · #3
    Ticket Purchase Path: UX and Visual Design of Ticket Purchase Path System
    cancelled
    Published valueNot published
    This procurement is for services to provide visual design of Museum of London's ticket purchase path system.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 4 · #4
    Ticket Purchase Path: Back-end technical development and front-end design services
    cancelled
    Published valueNot published
    This procurement is for the delivery of design (Front-end) and technical (Back-end) development of the Museum's ticket purchase path system
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 5 · #5
    Customer Relationship Management Configuration
    cancelled
    Published valueNot published
    This procurement is for services to provide integration and configuration of the Museum's Customer Relationship Management System with the Museum's website and ticket purchase path.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    29 Dec 2023, 16:06 GMT
  2. Award active
    Not published · Not published
  3. Award active
    Not published · Not published
  4. Award active
    Not published · Not published
  5. Award unsuccessful
    Not published · Not published
  6. Award unsuccessful
    Not published · Not published
  7. Contract active
    Signed 5 Sept 2023, 00:00 BST · £389,929
  8. Contract active
    Signed 15 Jun 2023, 00:00 BST · £50,000
  9. Contract active
    Signed 1 Jun 2023, 00:00 BST · £20,000
Commercial outcome and competition
Awards
Bureau Consulting Limited
Not published · Not published · active
Torchbox Ltd
Not published · Not published · active
Bureau Consulting Limited
Not published · Not published · active
Ticket Purchase Path: Back-end technical development and front-end design services
Not published · Not published · unsuccessful
Customer Relationship Management Configuration
Not published · Not published · unsuccessful
Contracts
Website: Back-end Technical Development and Front-end Design of Website Content Management System
£389,929 · signed 5 Sept 2023, 00:00 BST · active
Website: UX and Visual Design
£50,000 · signed 15 Jun 2023, 00:00 BST · active
Ticket Purchase Path: UX and Visual Design of Ticket Purchase Path System
£20,000 · signed 1 Jun 2023, 00:00 BST · active
Bid statistics
bids: 8 (lot 1)
bids: 8 (lot 2)
bids: 7 (lot 3)
Buyer and organisations in this procedure

Museum of London

Contracting authority GB-FTS-20294
View buyer profile

  • Museum of London
    buyer

    150 London Wall, London, UKI31, EC2Y 5HN
    procurement@museumoflondon.org.uk
    +44 0278145676

  • Bureau Consulting Limited
    supplier

    07948700
    Kalculus, 119 Marylebone Road, London, UKI

  • Bureau Consulting Limited
    supplier

    07948700
    Kalculus, 119 Marlylebone Road, London, UKI, NW1 5PU

  • Museum of London
    reviewBody

    150 London Wall, London, EC27 5HN

  • Torchbox Ltd
    supplier

    03983354
    The Top Floor, Southill Barn, Oxfordshire, UKJ14, OX7 3EW
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published