Official UK procurement notice
WCC- Third Party Managed Direct Debit solution
Authority: Warwickshire County Council (Local council)
What is being bought
Published requirement descriptionWarwickshire County Council (the Council) is seeking a third party Direct Debit solution, with the potential to progress to a fully managed service. The solution must support the automated collection of income to reduce manual data entry, improve efficiency, and minimise the need for ongoing monitoring.
The Council requires a system capable of fast and accurate creation and verification of Direct Debit mandates, fully compliant with BACs requirements and aligned with Warwickshire County Council's internal audit standards.
CPV: Banking services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£120,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Cost: 60%
- Non-cost: 40%
Published award criteria (2)
- Cost
- Non-cost
- Price carries 100 of 100 points: a 10% discount moves about 10 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - open competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Below threshold
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 24 Sept 2025, 09:28 BST
- Last source update
- 7 Oct 2026, 13:57 BST
- Authority reference
WAR-0006- FTS notice number
2026/S 000-011878- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05a09dFind a Tender
How it was run
Official notice- Submission deadline
- 9 Mar 2026, 12:00 GMT
- Clarification deadline
- 23 Feb 2026, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
Tender documentation is available via the "WARWICKSHIRE" portal at sell2.in-tend.co.uk/midlands/home ↗.
Your tender return must be submitted via the e-tendering portal. You will not be able to upload your tender after the deadline. Applicants are advised that if their tender response (including any associated documentation) is only partially uploaded within the e-tendering portal by the closing date and time then the system will lock them out and they will not be able to complete their document upload. The Council reserves the right to only evaluate documents received within the e-tendering portal by the closing date and time and applicants are advised that a partial upload is unlikely to be successful. Applicants are therefore recommended to upload their full tender response well in advance of the closing date and time.
If you are experiencing any difficulties with your upload you must contact the Council well in advance of the closing date and time.
Timeline
24 Sept 2025 → 7 Oct 2026 · 7 dates- Planning notice published387 days ago24 Sept 2025, 09:28 BST
- Market engagement372 days ago8 Oct 2025, 23:59 BST
We welcome interested suppliers to complete the Questionnaire that has been published via our e-procurement portal Warwickshire County Council In-Tend, with Reference: WAR-0006.
The Council would be grateful if you could complete the questions in the market testing document and respond by 8th of October 2025 at 12 Noon. You should submit your completed responses by uploading via Warwickshire County Council In-Tend or by email to: [email protected]
The procurement documents are available for unrestricted and full direct access, free of charge, at
in-tendhost.co.uk/warwickshirecc/aspx/… ↗
Additional information can be obtained from the above-mentioned address.
Contact Details:
If you have any questions regarding this Market testing exercise, then please upload via the correspondence function on Warwickshire County Council In-Tend or by email to: [email protected]
- Tender notice published248 days ago10 Feb 2026, 13:24 GMT
- Clarification questions by235 days ago23 Feb 2026, 12:00 GMT
- Submission deadline221 days ago9 Mar 2026, 12:00 GMT
- Contract starts165 days ago4 May 2026, 00:00 BST
- Latest notice published9 days ago7 Oct 2026, 13:57 BST
Notice history
8 events · 3 releases on Find a Tender · since 24 Sept 2025- Preliminary market engagement notice published24 Sept 2025, 09:28 BSTUK2
- Tender notice published10 Feb 2026, 13:24 GMTUK4
- Published value published: £120,00010 Feb 2026, 13:24 GMT
- Status changed to active10 Feb 2026, 13:24 GMT
- Procurement method changed10 Feb 2026, 13:24 GMT
- Deadline published: 9 Mar 2026, 12:00 GMT10 Feb 2026, 13:24 GMT
- Contract details notice published7 Oct 2026, 13:57 BSTUK7
- Status changed to complete7 Oct 2026, 13:57 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Paygate Solutions LimitedSME | — | — | Awarded |
Contracts
Contract 1 · Paygate Solutions LimitedSME
- Signed
- 22 Sept 2026
- Value
- £120,000
- Period
- 22 Sept 2026 – 22 Sept 2028 · up to 22 Sept 2030 with extensions
- Status
- active
- Extensions
- The service will be required for an initial contract term of 2 years however, WCC reserves the right to extend the contract by further multiple periods not exceeding 24 months, 24 months being the maximum extension period. The extension period(s) are at the Council's discretion.
- Options
- The Council reserves the right to make additional purchases during the contract that fall under the category of direct debit solutions.
3 agreed KPIs: SERVICE AVAILABILITY · INCIDENT RESPONSE & RESOLUTION TIME · INVOICING ACCURACY
- SERVICE AVAILABILITY
- INCIDENT RESPONSE & RESOLUTION TIME
- INVOICING ACCURACY
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- PAYGATE SOLUTIONS LIMITEDAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender