Official UK procurement notice
WCC Children & Families Service Digital Front Door Solution Market Testing
Authority: Warwickshire County Council (Local council)
Sectors: IT Services & Software (72) Delivery: West Midlands (UKG)
Budget not disclosedValue not published
Submission deadline Not published
Contract term 2 yrsup to 5 yrs with extensions · starts 1 Apr 2026
What is being bought
Published requirement descriptionChildren and Families Service is exploring innovative approaches to deliver a modern, digital solution that acts as a digital front door, with intelligent features such as conversational AI, smart chatbots and intent recognition. This platform will enable families and partners to quickly and easily search for support, guiding them to the most appropriate services based on their needs.
CPV: Communication software development services
The lotProcurement structure
single lot · no lot value publishedLot #1Lot 1CancelledRenewal
- Extensions
- Extension options published
72212510 Communication software development services
Procedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Cancelled
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 22 Oct 2025, 13:12 BST
- Last source update
- 22 Oct 2025, 13:12 BST
- Authority reference
WAR-0012- Latest notice
- Procurement termination notice (UK12)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05cdf9
How it was run
- Submission deadline
- —
Timeline
4 published dates · Europe/London- Planning notice published345 days ago16 Oct 2025, 13:58 BST
- Latest notice published339 days ago22 Oct 2025, 13:12 BST
- Market engagement319 days ago11 Nov 2025, 23:59 GMT
Warwickshire County Council will be using its e-tendering system (WarwickshireCC) for the administration of this procurement process. Providers must register with the system to be able to express an interest and download documents. The web address for the portal is: more…
https://in-tendhost.co.uk/warwickshirecc/aspx/Home Registration and use of our portal is free. When registering you will be re-directed to the In-Tend sell2midlands site. If you already registered and have issues logging in then you may need to re-set your password. You will need to select "Log in to portal" next to Warwickshire County Council. All correspondence or clarifications relating to this procurement must be via the portals' correspondence function. If you are having trouble registering with the portal please email us at: [email protected] Providers must register on In-Tend and log in to our portal to express an interest in this project and to be able to correspond with us about this procurement. The deadline for Market Testing Returns is 11th November 2025 - Contract starts179 days ago1 Apr 2026, 00:00 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics — not a forecastAwards 1
| Awarded to | Value | Date | Status |
|---|---|---|---|
| supplier not published | — | 22 Oct 2025 | Cancelled |
Notice history
4 events · 2 releases on Find a Tender · since 16 Oct 2025- Procurement termination notice published22 Oct 2025, 13:12 BSTUK12
- Status changed to withdrawn22 Oct 2025, 13:12 BST
- Buyer details updated22 Oct 2025, 13:12 BST
- Preliminary market engagement notice published16 Oct 2025, 13:58 BSTUK2
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Procurement termination notice Procurement termination notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender