← Back to search results

AwardedFind a Tender · award

Water Damage Restoration Services 2021

Buyer: Norfolk County Council →

BuyerNorfolk County Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published23 Dec 2021

What is being bought

The Council has appointed a number of contractors to a framework agreement for the provision of water damage restoration services.

Delivery location

UKH17 · UKH16 · UKH15

Categories

Sewage, refuse, cleaning and environmental services 90000000Sewage, refuse, cleaning and environmental services 90000000

Lot details

Lot 1

The Council has appointed a number of contractors to a framework agreement for the provision of water damage restoration services. The Council currently insures approximately 1600 premises with the service being required to restore premises back to a useable status following claims ranging from a small amount of damage, such as some rainwater ingress under a door or an overflowing washing machine, to much larger claims, where several locations in one building have water damage, such as rainstorm damage to a roof or a mains failure.

Statuscancelled

Award criteria
Quality — 60
price — 40

What is included

ItemCategoryQuantity
1Sewage, refuse, cleaning and environmental servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 90. The category anchor is Sewage, refuse, cleaning and environmental services (90000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 907,3845 median · 18.1 average (3,194 of 7,384 with a bid count)3 average (3,444 of 7,384 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKH17275 median · 12.6 average (11 of 27 with a bid count)2.8 average (12 of 27 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Water Damage Restoration Services 2021

Statusactive
Value£287,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-02a5a3
Latest release ID032240-2021
Latest release timestampThu Dec 23 2021 15:08:50 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release6

Notice history

DateEventReference
23 Dec 2021award, contract032240-2021
27 Jul 2021tender007730-2021
20 Apr 2021tenderUpdate008380-2021

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "032240-2021",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 5,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 5,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 0,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 5,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2021-12-23T15:08:50Z",
  "ocid": "ocds-h6vhtk-02a5a3",
  "buyer": {
    "id": "GB-FTS-12242",
    "name": "Norfolk County Council"
  },
  "awards": [
    {
      "id": "032240-2021-1",
      "title": "Water Damage  Restoration Services 2021",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-39110",
          "name": "Flood Doctor Ltd"
        },
        {
          "id": "GB-FTS-39111",
          "name": "ServiceMaster Limited"
        },
        {
          "id": "GB-FTS-39112",
          "name": "The Ideal Response Group"
        },
        {
          "id": "GB-FTS-39113",
          "name": "Tempest Restoration"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "NCCT42173",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The Council has appointed a number of contractors to a framework agreement for the provision of water damage restoration services. The Council currently insures approximately 1600 premises with the service being required to restore premises back to a useable status following claims ranging from a small amount of damage, such as some rainwater ingress under a door or an overflowing washing machine, to much larger claims, where several locations in one building have water damage, such as rainstorm damage to a roof or a mains failure.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "60"
            },
            {
              "type": "price",
              "description": "40"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Norfolk"
        },
        "deliveryAddresses": [
          {
            "region": "UKH17"
          },
          {
            "region": "UKH16"
          },
          {
            "region": "UKH15"
          }
        ],
        "additionalClassifications": [
          {
            "id": "90000000",
            "scheme": "CPV",
            "description": "Sewage, refuse, cleaning and environmental services"
          }
        ]
      }
    ],
    "title": "Water Damage Restoration Services 2021",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "techniques": {
      "hasFrameworkAgreement": true
    },
    "description": "The Council has appointed a number of contractors to a framework agreement for the provision of water damage restoration services.",
    "classification": {
      "id": "90000000",
      "scheme": "CPV",
      "description": "Sewage, refuse, cleaning and environmental services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-12242",
      "name": "Norfolk County Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH15",
        "locality": "Norwich",
        "countryName": "United Kingdom",
        "streetAddress": "County Hall, Martineau Lane "
      },
      "details": {
        "url": "http://www.norfolk.gov.uk",
        "buyerProfile": "https://in-tendhost.co.uk/norfolkcc/aspx/Home",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Norfolk County Council"
      },
      "contactPoint": {
        "email": "sourcingteam@norfolk.gov.uk"
      }
    },
    {
      "id": "GB-FTS-39110",
      "name": "Flood Doctor Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKJ4",
        "locality": "Maidstone",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Flood Doctor Ltd"
      }
    },
    {
      "id": "GB-FTS-39111",
      "name": "ServiceMaster Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKF21",
        "locality": "Wigston",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "ServiceMaster Limited"
      }
    },
    {
      "id": "GB-FTS-39112",
      "name": "The Ideal Response Group",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKJ4",
        "locality": "Maidstone",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "The Ideal Response Group"
      }
    },
    {
      "id": "GB-FTS-39113",
      "name": "Tempest Restoration",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKH16",
        "locality": "Swaffham",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Tempest Restoration"
      }
    },
    {
      "id": "GB-FTS-1374",
      "name": "Norfolk County Council",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Norwich",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Norfolk County Council"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "032240-2021-1",
      "title": "Water Damage  Restoration Services 2021",
      "value": {
        "amount": 287000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "032240-2021-1",
      "dateSigned": "2021-07-17T00:00:00+01:00"
    }
  ],
  "description": "The value given in Section II.1.7 and V.2.4 is an estimate used solely for the purposes of this award notice. Spend is very much dependant on the number and severity of incidents that occur during the framework period, therefore, there is no guarantee of the level of spend under this framework.",
  "initiationType": "tender"
}
Complete JSON history (3 releases)
23 Dec 2021 · 032240-2021 · award, contract
{
  "id": "032240-2021",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 5,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 5,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 0,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 5,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2021-12-23T15:08:50Z",
  "ocid": "ocds-h6vhtk-02a5a3",
  "buyer": {
    "id": "GB-FTS-12242",
    "name": "Norfolk County Council"
  },
  "awards": [
    {
      "id": "032240-2021-1",
      "title": "Water Damage  Restoration Services 2021",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-39110",
          "name": "Flood Doctor Ltd"
        },
        {
          "id": "GB-FTS-39111",
          "name": "ServiceMaster Limited"
        },
        {
          "id": "GB-FTS-39112",
          "name": "The Ideal Response Group"
        },
        {
          "id": "GB-FTS-39113",
          "name": "Tempest Restoration"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "NCCT42173",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The Council has appointed a number of contractors to a framework agreement for the provision of water damage restoration services. The Council currently insures approximately 1600 premises with the service being required to restore premises back to a useable status following claims ranging from a small amount of damage, such as some rainwater ingress under a door or an overflowing washing machine, to much larger claims, where several locations in one building have water damage, such as rainstorm damage to a roof or a mains failure.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "60"
            },
            {
              "type": "price",
              "description": "40"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Norfolk"
        },
        "deliveryAddresses": [
          {
            "region": "UKH17"
          },
          {
            "region": "UKH16"
          },
          {
            "region": "UKH15"
          }
        ],
        "additionalClassifications": [
          {
            "id": "90000000",
            "scheme": "CPV",
            "description": "Sewage, refuse, cleaning and environmental services"
          }
        ]
      }
    ],
    "title": "Water Damage Restoration Services 2021",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "techniques": {
      "hasFrameworkAgreement": true
    },
    "description": "The Council has appointed a number of contractors to a framework agreement for the provision of water damage restoration services.",
    "classification": {
      "id": "90000000",
      "scheme": "CPV",
      "description": "Sewage, refuse, cleaning and environmental services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-12242",
      "name": "Norfolk County Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH15",
        "locality": "Norwich",
        "countryName": "United Kingdom",
        "streetAddress": "County Hall, Martineau Lane "
      },
      "details": {
        "url": "http://www.norfolk.gov.uk",
        "buyerProfile": "https://in-tendhost.co.uk/norfolkcc/aspx/Home",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Norfolk County Council"
      },
      "contactPoint": {
        "email": "sourcingteam@norfolk.gov.uk"
      }
    },
    {
      "id": "GB-FTS-39110",
      "name": "Flood Doctor Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKJ4",
        "locality": "Maidstone",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Flood Doctor Ltd"
      }
    },
    {
      "id": "GB-FTS-39111",
      "name": "ServiceMaster Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKF21",
        "locality": "Wigston",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "ServiceMaster Limited"
      }
    },
    {
      "id": "GB-FTS-39112",
      "name": "The Ideal Response Group",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKJ4",
        "locality": "Maidstone",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "The Ideal Response Group"
      }
    },
    {
      "id": "GB-FTS-39113",
      "name": "Tempest Restoration",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKH16",
        "locality": "Swaffham",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Tempest Restoration"
      }
    },
    {
      "id": "GB-FTS-1374",
      "name": "Norfolk County Council",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Norwich",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Norfolk County Council"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "032240-2021-1",
      "title": "Water Damage  Restoration Services 2021",
      "value": {
        "amount": 287000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "032240-2021-1",
      "dateSigned": "2021-07-17T00:00:00+01:00"
    }
  ],
  "description": "The value given in Section II.1.7 and V.2.4 is an estimate used solely for the purposes of this award notice. Spend is very much dependant on the number and severity of incidents that occur during the framework period, therefore, there is no guarantee of the level of spend under this framework.",
  "initiationType": "tender"
}
27 Jul 2021 · 007730-2021 · tender
{
  "id": "007730-2021",
  "tag": [
    "tender"
  ],
  "date": "2021-07-27T18:14:26+01:00",
  "ocid": "ocds-h6vhtk-02a5a3",
  "buyer": {
    "id": "GB-FTS-12242",
    "name": "Norfolk County Council"
  },
  "tender": {
    "id": "NCCT42173",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "hasOptions": false,
        "hasRenewal": false,
        "description": "The Council is seeking to appoint a number of contractors to a framework agreement for the provision of water damage restoration services. The Council currently insures approximately 1600 premises with the service being required to restore premises back to a useable status following claims ranging from a small amount of damage, such as some rainwater ingress under a door or an overflowing washing machine, to much larger claims, where several locations in one building have water damage, such as rainstorm damage to a roof or a mains failure. Additional information: The dates in II.2.7 above represent the initial framework duration. The framework may be extended by a further 24 months, subject to operational need and performance requirements.",
        "contractPeriod": {
          "endDate": "2023-08-31T23:59:59+01:00",
          "startDate": "2021-09-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Norfolk"
        },
        "deliveryAddresses": [
          {
            "region": "UKH17"
          },
          {
            "region": "UKH16"
          },
          {
            "region": "UKH15"
          }
        ]
      }
    ],
    "title": "Water Damage Restoration Services 2021",
    "status": "active",
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "bidOpening": {
      "date": "2021-05-14T10:02:00+01:00"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "techniques": {
      "frameworkAgreement": {
        "periodRationale": "The framework duration will be a maximum of four years.",
        "maximumParticipants": 4
      },
      "hasFrameworkAgreement": true
    },
    "awardPeriod": {
      "startDate": "2021-05-14T10:02:00+01:00"
    },
    "description": "The Council is seeking to appoint a number of contractors to a framework agreement for the provision of water damage restoration services.",
    "tenderPeriod": {
      "endDate": "2021-05-14T10:00:00+01:00"
    },
    "hasRecurrence": true,
    "classification": {
      "id": "90000000",
      "scheme": "CPV",
      "description": "Sewage, refuse, cleaning and environmental services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission",
      "written"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://in-tendhost.co.uk/norfolkcc/aspx/Home",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-12242",
      "name": "Norfolk County Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH15",
        "locality": "Norwich",
        "countryName": "United Kingdom",
        "streetAddress": "County Hall, Martineau Lane "
      },
      "details": {
        "url": "http://www.norfolk.gov.uk",
        "buyerProfile": "https://in-tendhost.co.uk/norfolkcc/aspx/Home",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Norfolk County Council"
      },
      "contactPoint": {
        "url": "https://in-tendhost.co.uk/norfolkcc/aspx/Home",
        "email": "sourcingteam@norfolk.gov.uk"
      }
    },
    {
      "id": "GB-FTS-1374",
      "name": "Norfolk County Council",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Norwich",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Norfolk County Council"
      }
    }
  ],
  "language": "en",
  "description": "The dates in II.2.7 above represent the initial framework duration. The framework may be extended by a further 24 months, subject to operational need and performance requirements.This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.",
  "initiationType": "tender"
}
20 Apr 2021 · 008380-2021 · tenderUpdate
{
  "id": "008380-2021",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2021-04-20T16:01:10+01:00",
  "ocid": "ocds-h6vhtk-02a5a3",
  "buyer": {
    "id": "GB-FTS-12242",
    "name": "Norfolk County Council"
  },
  "tender": {
    "id": "2021/S 000-007730",
    "title": "Water Damage Restoration Services 2021",
    "amendments": [
      {
        "id": "1",
        "unstructuredChanges": [
          {
            "where": {
              "section": "IV.2.2"
            },
            "newValue": {
              "date": "2021-06-07T10:02:00+01:00"
            },
            "oldValue": {
              "date": "2021-05-14T10:00:00+01:00"
            }
          },
          {
            "where": {
              "section": "IV.2.7"
            },
            "newValue": {
              "date": "2021-06-07T10:02:00+01:00"
            },
            "oldValue": {
              "date": "2021-05-14T10:02:00+01:00"
            }
          }
        ]
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The Council is seeking to appoint a number of contractors to a framework agreement for the provision of water damage restoration services.",
    "classification": {
      "id": "90000000",
      "scheme": "CPV",
      "description": "Sewage, refuse, cleaning and environmental services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-12242",
      "name": "Norfolk County Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH15",
        "locality": "Norwich",
        "countryName": "United Kingdom",
        "streetAddress": "County Hall, Martineau Lane "
      },
      "details": {
        "url": "http://www.norfolk.gov.uk",
        "buyerProfile": "https://in-tendhost.co.uk/norfolkcc/aspx/Home"
      },
      "identifier": {
        "legalName": "Norfolk County Council"
      },
      "contactPoint": {
        "email": "sourcingteam@norfolk.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}