Voice Recording Solution Support

Official notice

Authority: The Police and Crime Commissioner for North Wales (Police & fire)

Below threshold - without competition

Sectors: Community & Cultural Services (98) Delivery: Wales (UKL)

Awarded value£99,071published award · exc. VAT

Awarded 9 Apr 2026no call for competition

Awarded to SVL BUSINESS SOLUTIONS LIMITED2 awards

What is being bought

Published requirement description

It is a legal obligation for North Wales Police to have voice recording for Airwave Radio conversations, 999 and 111 calls etc. It is key that we have a supplier who supports this solution.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: Wales

98390000 Other services

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 20 Oct 2025, 10:17 BST
Last source update: 15 May 2026, 15:02 BST
FTS notice number: 2026/S 000-044981
Latest notice: Contract details notice (UK7)
Delivery area: Wales (UKL)
Official registry OCID: ocds-h6vhtk-05cf7d Find a Tender

Notice history

4 events · 3 releases on Find a Tender · since 20 Oct 2025

Transparency notice published
20 Oct 2025, 10:17 BST
UK5
Contract award notice published
9 Apr 2026, 10:25 BST
UK6
Contract signature expected
20 Apr 2026, 23:59 BST
scheduled
Contract details notice published
15 May 2026, 15:02 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 2

Awarded value £99,0711 award exc. VAT · 1 repeated publication of the same award counted once

Contracts signed 1latest 20 Apr 2026

Awarded to	Value	Date	Status
SVL BUSINESS SOLUTIONS LIMITED20 Apr 2026 – 27 Oct 2028	£99,071	9 Apr 2026	Awarded
SVL BUSINESS SOLUTIONS LIMITED	£99,071 †same award published again · counted once	—	Awarded

Contracts

Voice Recording Solution Support · SVL BUSINESS SOLUTIONS LIMITED
Signed
20 Apr 2026
Value
£99,071
Period
20 Apr 2026 – 27 Oct 2028
Status
active

Contracting authority & participating public bodies

Police and Crime Commissioner for North Wales Police & North Wales Police

Contracting authorityPublic undertaking GB-PPON: PXZV-7812-NGMV Force Headquarters, Glan-y -don, Abergele Road,, Colwyn Bay, North Wales, Wales, LL29 8AWContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

SVL Business SolutionsAwarded supplier 2 ORBITAL COURT, EAST KILBRIDE, Scotland, G74 5PHContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender15 May 2026, 15:02 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender9 Apr 2026, 10:25 BST
Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender20 Oct 2025, 10:17 BST