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Voice of the Customer Platform

Business intelligence software package
Miscellaneous software package and computer systems
East of England (UKH)
Published value
Not published
Submission deadline 22 Oct 2021, 16:00 BST
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: AFFINITY WATER LIMITED: "Voice of the Customer Platform". Published status: active. Published value: Value not published. 1 published lot. Recorded submission deadline: 22 Oct 2021, 16:00 BST. See the official notice for participation instructions.
Contracting AuthorityAFFINITY WATER LIMITEDScope & CategoriesNot publishedSubmission Window
Closed
22 Oct 2021, 16:00 BST
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: AFFINITY WATER LIMITED
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for AFFINITY WATER LIMITED. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityAFFINITY WATER LIMITED
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published10 Sept 2021, 16:32 BST
Last source update10 Sept 2021, 16:32 BST
Recurring procurementNo
ClassificationBusiness intelligence software package, Miscellaneous software package and computer systems
Delivery area
East of England (UKH)
OCIDocds-h6vhtk-02dfa5
What is being bought
Analytical tool that can inform the day-to-day customer measure of experience. Analysis of individual customer engagements Sentiment analysis for customer contacts and social media analysis Both text and e-mail surveying capability
What changed
From the official release history
  1. Status changed to active
    10 Sept 2021, 16:32 BST
  2. Official notice release published
    10 Sept 2021, 16:32 BST
  3. Submission deadline changed to 22 Oct 2021, 16:00 BST
    10 Sept 2021, 16:32 BST
  4. Buyer information updated
    10 Sept 2021, 16:32 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    active
    Published valueNot published
    Provision of Software as descibed in the tender document
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    10 Sept 2021, 16:32 BST
  2. Submission deadline
    22 Oct 2021, 16:00 BST
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

AFFINITY WATER LIMITED

Contracting authority GB-FTS-25022
View buyer profile
Documents (2)
Official links; attachments are not copied

  • economicSelectionCriteria

    tender
    economicSelectionCriteria

  • technicalSelectionCriteria

    tender
    technicalSelectionCriteria
Related procedures (0)
No data
No related procedures published