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AwardedFind a Tender · award

Virtual Care Digital Platform Solution

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT →

BuyerNHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
StatusAwarded
DeadlineNot published
ValueValue not published
Published20 Dec 2023

What is being bought

A digital platform solution to support the delivery of a patient-centred model, to deliver multi-disciplinary and collaborative health services. An agile system with flexibility to respond to evolving technology and operational requirements as these emerge. The solution will be clinical pathway agnostic, across an age and care continuum.

Delivery location

UKJ2

Categories

Computer support services 72610000Software consultancy services 72266000

Lot details

Lot 1

A digital platform solution to support the delivery of a patient-centred model, to deliver multi-disciplinary and collaborative health services. An agile system with flexibility to respond to evolving technology and operational requirements as these emerge. The solution will be clinical pathway agnostic, across an age and care continuum.

Statuscancelled

Award criteria
price

What is included

ItemCategoryQuantity
1Computer support servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is Computer support services (72610000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7210,5392 median · 15.4 average (4,161 of 10,539 with a bid count)2 average (5,053 of 10,539 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKJ2411 median · 2.1 average (16 of 41 with a bid count)1 average (19 of 41 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

037499-2023-1

Statusactive
Value£2,975,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-03d4ca
Latest release ID037499-2023
Latest release timestampWed Dec 20 2023 14:40:29 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
20 Dec 2023award, contract037499-2023
8 Jun 2023tender016305-2023

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "037499-2023",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 10,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2023-12-20T14:40:29Z",
  "ocid": "ocds-h6vhtk-03d4ca",
  "buyer": {
    "id": "GB-FTS-101191",
    "name": "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
  },
  "awards": [
    {
      "id": "037499-2023-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-12206481",
          "name": "Doccla UK Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-03d4ca",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "A digital platform solution to support the delivery of a patient-centred model, to deliver multi-disciplinary and collaborative health services. An agile system with flexibility to respond to evolving technology and operational requirements as these emerge. The solution will be clinical pathway agnostic, across an age and care continuum.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Surrey Heartlands"
        },
        "deliveryAddresses": [
          {
            "region": "UKJ2"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72610000",
            "scheme": "CPV",
            "description": "Computer support services"
          }
        ]
      }
    ],
    "title": "Virtual Care Digital Platform Solution",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "A digital platform solution to support the delivery of a patient-centred model, to deliver multi-disciplinary and collaborative health services. An agile system with flexibility to respond to evolving technology and operational requirements as these emerge. The solution will be clinical pathway agnostic, across an age and care continuum.",
    "classification": {
      "id": "72266000",
      "scheme": "CPV",
      "description": "Software consultancy services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-101191",
      "name": "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK11",
        "locality": "BRISTOL",
        "postalCode": "BS13NX",
        "countryName": "United Kingdom",
        "streetAddress": "Marlborough Street South Plaza"
      },
      "details": {
        "url": "http://www.surreyheartlands.org/nhs-surrey-heartlands-board",
        "classifications": [
          {
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            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Lisa Chivers",
        "email": "lisachivers@nhs.net",
        "telephone": "+44 7827896041"
      }
    },
    {
      "id": "GB-COH-12206481",
      "name": "Doccla UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKJ2",
        "locality": "London",
        "postalCode": "W6 7NL",
        "countryName": "United Kingdom",
        "streetAddress": "184 Shepherds Bush Road, Hammersmith"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "12206481",
        "scheme": "GB-COH",
        "legalName": "Doccla UK Limited"
      }
    },
    {
      "id": "GB-FTS-101192",
      "name": "SCW Commissioning Support Unit",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Bristol",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "SCW Commissioning Support Unit"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "037499-2023-1",
      "value": {
        "amount": 2975000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "037499-2023-1",
      "dateSigned": "2023-12-18T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (2 releases)
20 Dec 2023 · 037499-2023 · award, contract
{
  "id": "037499-2023",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 10,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2023-12-20T14:40:29Z",
  "ocid": "ocds-h6vhtk-03d4ca",
  "buyer": {
    "id": "GB-FTS-101191",
    "name": "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
  },
  "awards": [
    {
      "id": "037499-2023-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-12206481",
          "name": "Doccla UK Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-03d4ca",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "A digital platform solution to support the delivery of a patient-centred model, to deliver multi-disciplinary and collaborative health services. An agile system with flexibility to respond to evolving technology and operational requirements as these emerge. The solution will be clinical pathway agnostic, across an age and care continuum.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Surrey Heartlands"
        },
        "deliveryAddresses": [
          {
            "region": "UKJ2"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72610000",
            "scheme": "CPV",
            "description": "Computer support services"
          }
        ]
      }
    ],
    "title": "Virtual Care Digital Platform Solution",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "A digital platform solution to support the delivery of a patient-centred model, to deliver multi-disciplinary and collaborative health services. An agile system with flexibility to respond to evolving technology and operational requirements as these emerge. The solution will be clinical pathway agnostic, across an age and care continuum.",
    "classification": {
      "id": "72266000",
      "scheme": "CPV",
      "description": "Software consultancy services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-101191",
      "name": "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK11",
        "locality": "BRISTOL",
        "postalCode": "BS13NX",
        "countryName": "United Kingdom",
        "streetAddress": "Marlborough Street South Plaza"
      },
      "details": {
        "url": "http://www.surreyheartlands.org/nhs-surrey-heartlands-board",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Lisa Chivers",
        "email": "lisachivers@nhs.net",
        "telephone": "+44 7827896041"
      }
    },
    {
      "id": "GB-COH-12206481",
      "name": "Doccla UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKJ2",
        "locality": "London",
        "postalCode": "W6 7NL",
        "countryName": "United Kingdom",
        "streetAddress": "184 Shepherds Bush Road, Hammersmith"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "12206481",
        "scheme": "GB-COH",
        "legalName": "Doccla UK Limited"
      }
    },
    {
      "id": "GB-FTS-101192",
      "name": "SCW Commissioning Support Unit",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Bristol",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "SCW Commissioning Support Unit"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "037499-2023-1",
      "value": {
        "amount": 2975000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "037499-2023-1",
      "dateSigned": "2023-12-18T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
8 Jun 2023 · 016305-2023 · tender
{
  "id": "016305-2023",
  "tag": [
    "tender"
  ],
  "date": "2023-06-08T14:22:12+01:00",
  "ocid": "ocds-h6vhtk-03d4ca",
  "buyer": {
    "id": "GB-FTS-84718",
    "name": "NHS SURREY HEARTLANDS ICB"
  },
  "tender": {
    "id": "WA13996",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "options": {
          "description": "The Contract term will be 24 months initially, with the option to extend by any further period or periods up to a maximum of 36 months."
        },
        "hasOptions": true,
        "hasRenewal": false,
        "description": "Surrey Heartlands Integrated Care Board seeks to commission a digital platform solution to support the delivery of a patient-centred model, to deliver multi-disciplinary and collaborative health services. The system should be agile and have the flexibility to respond to evolving technology and operational requirements as these emerge. \nSurrey Heartlands is seeking a digital platform solution which is clinical pathway agnostic, across an age and care continuum. The platform will provide the interface between patients and clinicians with the ability to enable remote monitoring.\nSurrey Heartlands ICB are seeking to procure a digital platform to cover an initial 200 Virtual Ward Beds and in addition, to reserve the right to commission further services from the successful provider covering:\n•\twearable remote monitoring devices and associated connectivity to the platform\n•\tincorporation of existing patients\n•\tadditional virtual ward beds\nIt is a requirement that the Digital Platform is implemented and operational in each of the four Places within 12 weeks of contract start date of 1 September 2023 and this is estimated to be by 31 December 2023. The digital platform is therefore estimated to be implemented and fully operational by 31 December 2023.\nThe Contract term will be 24 months initially, with the option to extend by any further period or periods up to a maximum of 36 months.  The Contract is planned to commence on 1 September 2023. \nThe annual value is £595,000 with a total contract value of £2.975M\nThis procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.\nAtamis: Interested providers will be able to view this notice via the 'Live Opportunities' list on the e-procurement system, Atamis, available on the following link: https://health-family.force.com/s/Welcome\nBids must be received via the Atamis e-procurement system by no later than midday 7 July 2023 Additional information: The services are subject to the full regime of current procurement legislation and as such this tender will be conducted in accordance with, and governed by, the Public Contracts Regulations 2015.\nThis contract will therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015.",
        "contractPeriod": {
          "durationInDays": 1800
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKJ"
          }
        ]
      }
    ],
    "title": "Procurement for a Virtual Care Digital Platform Solution to Surrey Heartlands ICB",
    "value": {
      "amount": 2975000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "bidOpening": {
      "date": "2023-07-07T13:00:00+01:00"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "awardPeriod": {
      "startDate": "2023-07-07T13:00:00+01:00"
    },
    "description": "Surrey Heartlands Integrated Care Board seeks to commission a digital platform solution to support the delivery of a patient-centred model, to deliver multi-disciplinary and collaborative health services. The system should be agile and have the flexibility to respond to evolving technology and operational requirements as these emerge. \nSurrey Heartlands is seeking a digital platform solution which is clinical pathway agnostic, across an age and care continuum. The platform will provide the interface between patients and clinicians with the ability to enable remote monitoring.\nSurrey Heartlands ICB are seeking to procure a digital platform to cover an initial 200 Virtual Ward Beds and in addition, to reserve the right to commission further services from the successful provider covering:\n•\twearable remote monitoring devices and associated connectivity to the platform\n•\tincorporation of existing patients\n•\tadditional virtual ward beds\nIt is a requirement that the Digital Platform is implemented and operational in each of the four Places within 12 weeks of contract start date of 1 September 2023 and this is estimated to be by 31 December 2023. The digital platform is therefore estimated to be implemented and fully operational by 31 December 2023.\nThe Contract term will be 24 months initially, with the option to extend by any further period or periods up to a maximum of 36 months.  The Contract is planned to commence on 1 September 2023. \nThe annual value is £595,000 with a total contract value of £2.975M\nThis procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.\nAtamis: Interested providers will be able to view this notice via the 'Live Opportunities' list on the e-procurement system, Atamis, available on the following link: https://health-family.force.com/s/Welcome\nBids must be received via the Atamis e-procurement system by no later than midday 7 July 2023",
    "tenderPeriod": {
      "endDate": "2023-07-07T12:00:00+01:00"
    },
    "contractTerms": {
      "performanceTerms": "As stated in the procurement documents."
    },
    "hasRecurrence": false,
    "classification": {
      "id": "72260000",
      "scheme": "CPV",
      "description": "Software-related services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "suitability",
          "appliesTo": [
            "supplier"
          ],
          "description": "As stated in the procurement documents."
        },
        {
          "type": "economic",
          "minimum": "As stated in the procurement documents.",
          "appliesTo": [
            "supplier"
          ],
          "description": "As stated in the procurement documents."
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://health-family.force.com/s/Welcome",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-84718",
      "name": "NHS SURREY HEARTLANDS ICB",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ2",
        "locality": "Bristol",
        "postalCode": "BS1 3NX",
        "countryName": "United Kingdom",
        "streetAddress": "360 Bristol - Three Six Zero"
      },
      "details": {
        "url": "https://www.nhsglos.nhs.uk/about-us/who-we-are-and-what-we-do/contact-us/",
        "buyerProfile": "https://health-family.force.com/s/Welcome",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "NHS SURREY HEARTLANDS ICB",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "url": "https://health-family.force.com/s/Welcome",
        "name": "Lisa Chivers (SCW)",
        "email": "lisachivers@nhs.net"
      }
    },
    {
      "id": "GB-FTS-525",
      "name": "High Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "High Court"
      }
    }
  ],
  "language": "en",
  "description": "Atamis: Interested providers will be able to view this notice via the 'Live Opportunities' list on the e-procurement system, Atamis, available on the following link: https://health-family.force.com/s/Welcome\nIn order to submit a bid, you will need to be registered on the e-procurement system and 'express an interest', and then complete a response as specified within the procurement documents. \nOn registration, please include at least two contacts to allow for access to the system in times of absence.\nThe services are subject to the full regime of current procurement legislation and as such this tender will be conducted in accordance with, and governed by, the Public Contracts Regulations 2015.  This contract will therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015.\nThe contracting authorities intend to observe the provisions and 10 day standstill period described in the Public Contracts Regulations 2015. Unsuccessful Bidders and applicants will receive scores and reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the Bidder/applicant was unsuccessful. Deadlines for lodging appeals should be in accordance with the Regulations.",
  "initiationType": "tender"
}