Find a TenderAwardedContract details notice

Published 22 Oct 2025, 12:20 BST

Official UK procurement notice

Video Consultation Platform · UK public procurement notice

Procurement agent: Cardiff and Vale University Health Board·On behalf of: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable

Sectors: IT Services & Software (72) Delivery: UKWales (UKL22)

Published estimate£712,500≈ £219k / year · £855,000 inc. VAT · 1 value update49.5% below published estimate

Submissions closed 22 Jun 2026awarded 18 Sept 2026

Awarded to INVOLVE VISUAL COLLABORATION LTD

Contract term 3 yrs 3 moends 31 Dec 2029 · up to 31 Dec 2031 with extensions · starts 1 Oct 2026

What is being bought

Published requirement description

Video consultations were introduced in Wales during the

COVID-19 pandemic and have become a well-established

and valued element of care delivery within Cardiff and Vale

UHB. Despite the cessation of Welsh Government funding in

March 2025, the Health Board continues to deliver

approximately 2,000 video consultations each month,

evidencing sustained clinical adoption and patient demand.

Video consultations enhance accessibility, support delivery

of both individual and group consultations, and provide a

clinically appropriate, cost-effective alternative to face-to face appointments

CPV: Information technology services

The lotProcurement structure

single lot · value published

Lot #1AwardedRenewal 3 yrs 3 moSMEVCSEPublished value£712,500

Contract period: 1 Oct 2026 – 31 Dec 2029 (3 yrs 3 mo) · up to 31 Dec 2031 with extensionsValue: £712,500 exc. VAT · £855,000 inc. VAT

Delivery: UK, WalesEligibility: SME eligibleVCSE eligible

Extensions: An option to extend for a further 2 years.

72222300 Information technology services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 40%Price: 60%

Published sub-criteria (2)

Technical: 40%
Financial: 60%

Published award criteria (2)

Financial
Technical

What this means for your bid

Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 22 Oct 2025, 12:20 BST
Last source update: 6 Oct 2026, 15:20 BST
Award evaluation window: Submission end – 1 Aug 2026
FTS notice number: 2026/S 000-048161
Latest notice: Contract details notice (UK7)
Classification (CPV): Information technology services
Delivery area: UKWales (UKL22)
Official registry OCID: ocds-h6vhtk-05d17e Find a Tender

How it was run

Official notice

Run through: Sell2Wales · Who buys & how to bid on Sell2Wales

Supplier login requiredElectronic submission allowedLanguage: CY, EN

Access & registration note: Free Wales registration; eTenderWales runs on Jaggaer

Submission deadline: 22 Jun 2026, 14:00 BST
Clarification deadline: 15 Jun 2026, 16:00 BST
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: cy, en

Detailed submission instructions & authority contactsFrom official release

etenderwales.ukp.app.jaggaer.com/home.html ↗

Timeline

22 Oct 2025 → 6 Oct 2026 · 11 dates

Planning notice published364 days ago
22 Oct 2025, 12:20 BST
Market engagement355 days ago
31 Oct 2025, 23:59 GMT
Please contact [email protected] for an excel sheet with must have and should have requirements. Please say yes or no on this sheet depending on weather you can or cannot provide it.
Next notice expected345 days ago
10 Nov 2025, 23:59 GMT
Tender notice published152 days ago
22 May 2026, 15:52 BST
Clarification questions by128 days ago
15 Jun 2026, 16:00 BST
Submission deadline121 days ago
22 Jun 2026, 14:00 BST
Award decision expected by81 days ago
1 Aug 2026, 23:59 BST
Assessment summaries sent34 days ago
18 Sept 2026, 00:00 BST
Standstill ends22 days ago
29 Sept 2026, 23:59 BST
Contract starts21 days ago
1 Oct 2026, 00:00 BST
Latest notice published15 days ago
6 Oct 2026, 15:20 BST

Notice history

11 events · 4 releases on Find a Tender · since 22 Oct 2025

Preliminary market engagement notice published
22 Oct 2025, 12:20 BST
UK2
Tender notice published
22 May 2026, 15:52 BST
UK4
Published value updated to £712,500
22 May 2026, 15:52 BST
was £300,000
Status changed to active
22 May 2026, 15:52 BST
Procurement method changed
22 May 2026, 15:52 BST
Deadline published: 22 Jun 2026, 14:00 BST
22 May 2026, 15:52 BST
Buyer details updated
22 May 2026, 15:52 BST
Contract award notice published
18 Sept 2026, 16:25 BST
UK6
Status changed to complete
18 Sept 2026, 16:25 BST
Contract signature expected
30 Sept 2026, 23:59 BST
scheduled
Contract details notice published
6 Oct 2026, 15:20 BST
UK7

Routine re-releases (4)

2025-10: 1 release · 22 Oct 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £360,0001 award exc. VAT

Bids received 33 from SMEs

Contracts signed 1latest 30 Sept 2026

Awarded to	Value	Date	Status
INVOLVE VISUAL COLLABORATION LTDSME1 Oct 2026 – 31 Dec 2029 · up to 31 Dec 2031Extensions: To be taken in annual tranches	£360,000	18 Sept 2026	Awarded

Contracts

Video Consultation Platform · INVOLVE VISUAL COLLABORATION LTDSME
Signed
30 Sept 2026
Value
£300,000
Period
1 Jan 2027 – 31 Dec 2029 · up to 31 Dec 2031 with extensions
Status
active
Extensions
To be taken in annual tranches
3 agreed KPIs: Contract Review Meetings · Performance Reporting · Training and User Support
- Contract Review Meetings
- Performance Reporting
- Training and User Support

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
3final-stage tenders	3	0	—

Contracting authority & participating public bodies

3 public bodies on the notice

Cardiff and Vale University Health Board

Procurement agentPublic authority - central governmentWelsh devolved regulations apply GB-PPON: PPPR-7969-BTJG 2nd Floor, Woodland House, Maes Y Coed Road, Cardiff, Wales, CF14 4HHContact name, email, phone

Clients of the procurement agent

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)Beneficiary authority
NHS Wales Shared Services PartnershipProcuring entityPublic authority - sub-central governmentWelsh devolved regulations applyNWSSP will be managing this procurement on behalf of CAVUHBGB-PPON: PXWV-6492-CGMN Cardiff, WalesContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Involve Visual CollaborationAwarded supplierGB-PPON: PDVT-8958-ZCBZ Martin Dawes House, Europa Boulevard, Westbrook Warrington, Cheshire, North West, WA5 7WHContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender6 Oct 2026, 15:20 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender18 Sept 2026, 16:25 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender22 May 2026, 15:52 BST
Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender22 Oct 2025, 12:20 BST