Find a TenderClosed
Published 21 Jan 2025, 11:24 GMT

Official UK procurement notice

Victim Care Services for the counties of Norfolk & Suffolk

Official notice

Authority: 7 Force Commercial Services

ServicesOpen procedure
Published estimate£2,500,000≈ £833k / year
Submissions closed 19 Mar 2025
Contract term 3 yrsends 30 Sept 2028 · extension options published · starts 1 Oct 2025

What is being bought

Published requirement description

The Police and Crime Commissioner for Norfolk and The Police and Crime Commissioner for Suffolk is procuring a contract for the provision of a victim care services for the counties of Norfolk & Suffolk.

CPV: Other community, social and personal services · Social work and related services

The lotProcurement structure

single lot · value published
Lot #1The Police and Crime Commissioners (PCCs) for Norfolk and Suffolk are undertaking a…Renewal 3 yrsPublished value£2,500,000

The Police and Crime Commissioners (PCCs) for Norfolk and Suffolk are undertaking a procurement process for the future delivery of the multi-crime referral, assessment and victim support service: Norfolk and Suffolk Victim Care (NSVC). Supporting victims is a key part of the Police and Crime Plans in each county. Within the current plans there is a commitment to work in partnership to commission and provide effective services that support victims. The opportunity is for a 3 year contract with two potential extensions of 12 months. The contract being procured is estimated to be between £1,500,000 and £2,500,000 depending on whether the contract is to be extended.<br/>This opportunity is available via the 7 Force Commercial Tendering Portal. To register, visit 7force.force.com/ProSpend__eSourcing_… ↗<br/><br/>If you are already registered on the Portal, you can login here: 7force.force.com/login ↗<br/>Once logged in, visit the 'Find Opportunities' section and click 'Register Interest'. Follow the steps to view the documents

Contract period: 1 Oct 2025 – 30 Sept 2028 (3 yrs)
Delivery: East of England · Suffolk & Norfolk
Extensions: 2 optional extensions of 12 months:<br/>01/10/2028 - 30/09/2029<br/>01/10/2029 - 30/09/2030Variant bids: not allowed

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
21 Jan 2025, 11:24 GMT
Last source update
21 Jan 2025, 11:24 GMT
Award evaluation window
19 Mar 2025 – …
FTS notice number
2025/S 000-001993
Classification (CPV)
Other community, social and personal servicesSocial work and related services
Delivery area
East of England (UKH1)
Official registry OCID
ocds-h6vhtk-04d4f2 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: A TUPE Confidentiality Undertaking must be signed by bidders prior to them receiving TUPE information

How it was run

Official notice
Submission deadline
19 Mar 2025, 12:00 GMT
Submission channel
{"written"}
Accepted languages
en
Bids opened
19 Mar 2025, 12:00 GMT

Timeline

21 Jan 2025 → 1 Oct 2025 · 5 dates
  1. Notice published
    21 Jan 2025, 11:24 GMT
  2. Submission deadline
    19 Mar 2025, 12:00 GMT
  3. Bids opened
    19 Mar 2025, 12:00 GMT
  4. Contract starts387 days ago
    1 Oct 2025, 00:00 BST
  5. Bids must remain valid until386 days ago
    1 Oct 2025, 23:59 BST

Contracting authority & participating public bodies

7 Force Commercial Services

Contracting authorityBody governed by public lawPublic order and safety Suffolk Constabulary, Martlesham Heath, East of England, IP5 3QSContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • BiP SolutionsMediation body Glasgow
  • The High CourtReview body London

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.