Official UK procurement notice
vFire additional licences and associated maintenance and support
Authority: Business Services Organisation·Consortium: 2 public authorities
What is being bought
Published requirement descriptionAlemba are the Global owner of the vFire IT Service Management (ITSM) toolset product and as such are the sole official provider for this product. BSO ITS has grown in recent years and vFire is the main tool used by all BSO ITS staff to deliver IT Services to end users within the agreed SLA. Use of vFire\ASM toolset will mean that the provision of IT Services can be monitored and reviewed to ensure that HSC customer SLA targets are met via use of the vFire ITSM toolset.
BSO ITS staff levels have grown in recent years and vFire is the main tool used by all BSO ITS staff to deliver IT Services to end users within the agreed SLA. There has been no major investment by BSO ITS in terms of licences despite staff levels increasing by over 100% since preCOVID.
£1,974,000.00 has been previously Direct Awarded to Alemba for Vfire Licences and Support.
It is our intention to complete a further Direct Award to the value of £105,000.00 (exclusive of vat). We wish to review this on an annual basis until 31st March 2029.
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 12 Jun 2025, 14:23 BST
- Last source update
- 14 Aug 2025, 16:56 BST
- FTS notice number
2025/S 000-048935- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0547bfFind a Tender
- Why no open competition
- Single Suppliers Intellectual Property Exclusive Rights
- Published justification
Alemba are the Global owner of the vFire IT Service Management (ITSM) toolset product and as such are the sole official provider for this product. BSO ITS has grown in recent years and vFire is the main tool used by all BSO ITS staff to deliver IT Services to end users within the agreed SLA. Use of vFire\ASM toolset will mean that the provision of IT Services can be monitored and reviewed to ensure that HSC customer SLA targets are met via use of the vFire ITSM toolset.
We wish to rely on schedule 5 section 5 (a) due to DXC having the intellectual property rights. They are the only supplier able to provide the services.
How it was run
Official notice- Submission deadline
- —
Timeline
23 Jun 2025 → 14 Aug 2025 · 2 dates- Standstill ends23 Jun 2025, 23:59 BST
- Notice published14 Aug 2025, 16:56 BST
Notice history
6 events · 4 releases on Find a Tender · since 12 Jun 2025- Transparency notice published12 Jun 2025, 14:23 BSTUK5
- Contract award notice published12 Jun 2025, 16:03 BSTUK6
- Contract details notice published26 Jun 2025, 08:41 BSTUK7
- Contract signature expected30 Jun 2025, 23:59 BSTscheduled
- Contract details notice published14 Aug 2025, 16:56 BSTUK7
- Buyer details updated14 Aug 2025, 16:56 BST
Routine re-releases (4)
- 2025-06: 1 release · 12 Jun 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Alemba Ltd1 Jul 2025 – 31 Mar 2027 · up to 31 Mar 2029Extensions: This DAC is for 1 year 8 months with provision of another 2 years. Annual reviews will need to be carried out to determine whether or not these licences are still required as well as the number and types of licences required based upon the projected need. | £105,000 | 24 Jun 2024 | Awarded |
| Alemba Ltd | £105,000 †same award published again · counted once | — | Awarded |
Contracts
Contract 2 · Alemba Ltd
- Signed
- 17 Jul 2025
- Value
- £105,000
- Period
- 18 Jul 2025 – 31 Mar 2027 · up to 31 Mar 2029 with extensions
- Status
- active
- Extensions
- This DAC is for 1 year 8 months with provision of another 2 years. Annual reviews will need to be carried out to determine whether or not these licences are still required as well as the number and types of licences required based upon the projected need.
No agreed KPIs: Not applicable, contract not over £5 million
Contract 1 · Alemba Ltd
- Signed
- 26 Jun 2025
- Value
- £105,000
- Period
- 1 Jul 2025 – 31 Mar 2027 · up to 31 Mar 2029 with extensions
- Status
- active
- Extensions
- This DAC is for 1 year 8 months with provision of another 2 years. Annual reviews will need to be carried out to determine whether or not these licences are still required as well as the number and types of licences required based upon the projected need.
No agreed KPIs: Not applicable, contract not over £5 million
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- Business Services Organisation Procurement and Logistics ServiceContracting authorityPublic authority - central governmentNorthern Irish devolved regulations apply
Bidders & participating suppliers
1 commercial party on the notice- ALEMBA LIMITEDAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender