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planningFind a Tender · planning Update

Venue Booking System

Buyer: London Borough of Hounslow →

BuyerLondon Borough of Hounslow
Statusplanning
DeadlineNot published
ValueValue not published
Published27 Jan 2026

What is being bought

Hounslow Council wants to implement an online bookings and payments system for commercial, corporate and community events across its venues. This market engagement seeks to understand potential suppliers, what they offer and outline costs. This will be used to inform the next steps in procuring a new system. Venues in scope initially are: Hounslow House Boston Manor House Hogarth's House Chiswick Town Hall Feltham Assembly Hall Isleworth Public Hall Heston Village Hall However, there are several other venues which, over time, the Council will likely want to be brought into the system. Interested parties should submit expressions of interest to procurement@hounslow.gov.uk contact by 10th February 2026 . Please use email subject 'Booking System Market Engagement'. Expressions of interest should include: If the requirements below can be fully met by your solution An indication of set-up and recurring annual costs, including number of licences included and cost for additional licences Timeline for system set-up, and associated training Approach / costs of bringing new venues onto the platform Evidence of successful relevant delivery elsewhere. System Requirements: Diary showing availability across all venues Ability to request bookings, subject to further approval Ability to pay online Invoicing and payment processing - ideally linked to council systems Generation of proposals Booking preapproval system Ability to set follow up actions and reminders Generation of contracts - electronic signing CRM/contact management facility for all customers Marketing capability for outreach activity to past users Produce Banqueting Event Orders Generation of reports (e.g. pace and market segments) Ability to offer subsidised rates Ability to reallocate smaller bookings to appropriate other spaces, should a preferable booking option arise Ability for customer accounts, keeping a record of preferences and previous activity Receiving holding and damages deposits Allowing choice of optional set ups of tables and chairs per site and other requirements Uploading of Risk Assessment requests and other due diligence such as PLI Client satisfaction surveys

Delivery location

UKI75, GB

Categories

Software package and information systems 48000000Event services 79952000

Lot details

Lot 1

No lot description published.

Statusplanning
Contract periodFrom 1 Aug 2026 to 30 Jul 2029
SME suitabilitySuitable for SMEs

What is included

ItemCategoryQuantity
1Software package and information systems, Event servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Software package and information systems (48000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 486,8371 median · 9.6 average (2,488 of 6,837 with a bid count)1.8 average (2,928 of 6,837 with named award suppliers)Not published
Same buyer2Not publishedNot publishedNot published
Delivery region: UKI75222 median · 22 average (1 of 2 with a bid count)1 average (1 of 2 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetValue not published
No-engagement rationaleNot published
Planning documents1
Planning milestones1
MilestoneTypeDueStatus
Interested parties should refer to the description in this notice for an outline of requirements and what we are seeking as a response to them. This will help the authority to determine the most appropriate procurement route to meet our requirements.engagement10 Feb 2026scheduled

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-060fe3
Latest release ID007227-2026
Latest release timestampTue Jan 27 2026 15:47:07 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusplanning
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdNo
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
27 Jan 2026planningUpdate007227-2026
27 Jan 2026planning007184-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "date": "2026-01-27T15:47:07Z",
  "ocid": "ocds-h6vhtk-060fe3",
  "buyer": {
    "id": "GB-PPON-PQYY-1684-DYLV",
    "name": "London Borough of Hounslow"
  },
  "tender": {
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        ],
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "79952000",
            "scheme": "CPV",
            "description": "Event services"
          }
        ]
      }
    ],
    "title": "Venue Booking System",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Hounslow Council wants to implement an online bookings and payments system for commercial, corporate and community events across its venues.\nThis market engagement seeks to understand potential suppliers, what they offer and outline costs. This will be used to inform the next steps in procuring a new system.\nVenues in scope initially are:\nHounslow House\nBoston Manor House\nHogarth's House\nChiswick Town Hall\nFeltham Assembly Hall\nIsleworth Public Hall\nHeston Village Hall\nHowever, there are several other venues which, over time, the Council will likely want to be brought into the system.\nInterested parties should submit expressions of interest to  procurement@hounslow.gov.uk contact by 10th February 2026 . Please use email subject 'Booking System Market Engagement'.\nExpressions of interest should include:\nIf the requirements below can be fully met by your solution\nAn indication of set-up and recurring annual costs, including number of licences included and cost for additional licences\nTimeline for system set-up, and associated training\nApproach / costs of bringing new venues onto the platform\nEvidence of successful relevant delivery elsewhere.\nSystem Requirements:\nDiary showing availability across all venues\nAbility to request bookings, subject to further approval\nAbility to pay online\nInvoicing and payment processing - ideally linked to council systems\nGeneration of proposals\nBooking preapproval system\nAbility to set follow up actions and reminders\nGeneration of contracts - electronic signing\nCRM/contact management facility for all customers\nMarketing capability for outreach activity to past users\nProduce Banqueting Event Orders\nGeneration of reports (e.g. pace and market segments)\nAbility to offer subsidised rates\nAbility to reallocate smaller bookings to appropriate other spaces, should a preferable booking option arise\nAbility for customer accounts, keeping a record of preferences and previous activity\nReceiving holding and damages deposits\nAllowing choice of optional set ups of tables and chairs per site and other requirements\nUploading of Risk Assessment requests and other due diligence such as PLI\nClient satisfaction surveys",
    "aboveThreshold": false,
    "mainProcurementCategory": "services"
  },
  "parties": [
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      "name": "London Borough of Hounslow",
      "roles": [
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      "address": {
        "region": "UKI75",
        "country": "GB",
        "locality": "Hounslow, London",
        "postalCode": "TW3 3EB",
        "countryName": "United Kingdom",
        "streetAddress": "Hounslow House, 7 Bath Road"
      },
      "details": {
        "classifications": [
          {
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            "description": "Public authority - sub-central government"
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      },
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        "id": "PQYY-1684-DYLV",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@hounslow.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "007227-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/007227-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-01-27T15:47:07Z"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-02-10T23:59:59Z",
        "description": "Interested parties should refer to the description in this notice for an outline of requirements and what we are seeking as a response to them. This will help the authority to determine the most appropriate procurement route to meet our requirements."
      }
    ]
  },
  "initiationType": "tender"
}
Complete JSON history (2 releases)
27 Jan 2026 · 007227-2026 · planningUpdate
{
  "id": "007227-2026",
  "tag": [
    "planningUpdate"
  ],
  "date": "2026-01-27T15:47:07Z",
  "ocid": "ocds-h6vhtk-060fe3",
  "buyer": {
    "id": "GB-PPON-PQYY-1684-DYLV",
    "name": "London Borough of Hounslow"
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  "tender": {
    "id": "ocds-h6vhtk-060fe3",
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          "startDate": "2026-08-01T00:00:00+01:00"
        }
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    ],
    "items": [
      {
        "id": "1",
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            "countryName": "United Kingdom"
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        ],
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "79952000",
            "scheme": "CPV",
            "description": "Event services"
          }
        ]
      }
    ],
    "title": "Venue Booking System",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Hounslow Council wants to implement an online bookings and payments system for commercial, corporate and community events across its venues.\nThis market engagement seeks to understand potential suppliers, what they offer and outline costs. This will be used to inform the next steps in procuring a new system.\nVenues in scope initially are:\nHounslow House\nBoston Manor House\nHogarth's House\nChiswick Town Hall\nFeltham Assembly Hall\nIsleworth Public Hall\nHeston Village Hall\nHowever, there are several other venues which, over time, the Council will likely want to be brought into the system.\nInterested parties should submit expressions of interest to  procurement@hounslow.gov.uk contact by 10th February 2026 . Please use email subject 'Booking System Market Engagement'.\nExpressions of interest should include:\nIf the requirements below can be fully met by your solution\nAn indication of set-up and recurring annual costs, including number of licences included and cost for additional licences\nTimeline for system set-up, and associated training\nApproach / costs of bringing new venues onto the platform\nEvidence of successful relevant delivery elsewhere.\nSystem Requirements:\nDiary showing availability across all venues\nAbility to request bookings, subject to further approval\nAbility to pay online\nInvoicing and payment processing - ideally linked to council systems\nGeneration of proposals\nBooking preapproval system\nAbility to set follow up actions and reminders\nGeneration of contracts - electronic signing\nCRM/contact management facility for all customers\nMarketing capability for outreach activity to past users\nProduce Banqueting Event Orders\nGeneration of reports (e.g. pace and market segments)\nAbility to offer subsidised rates\nAbility to reallocate smaller bookings to appropriate other spaces, should a preferable booking option arise\nAbility for customer accounts, keeping a record of preferences and previous activity\nReceiving holding and damages deposits\nAllowing choice of optional set ups of tables and chairs per site and other requirements\nUploading of Risk Assessment requests and other due diligence such as PLI\nClient satisfaction surveys",
    "aboveThreshold": false,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PQYY-1684-DYLV",
      "name": "London Borough of Hounslow",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI75",
        "country": "GB",
        "locality": "Hounslow, London",
        "postalCode": "TW3 3EB",
        "countryName": "United Kingdom",
        "streetAddress": "Hounslow House, 7 Bath Road"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PQYY-1684-DYLV",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@hounslow.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "007227-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/007227-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
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        "datePublished": "2026-01-27T15:47:07Z"
      }
    ],
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      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-02-10T23:59:59Z",
        "description": "Interested parties should refer to the description in this notice for an outline of requirements and what we are seeking as a response to them. This will help the authority to determine the most appropriate procurement route to meet our requirements."
      }
    ]
  },
  "initiationType": "tender"
}
27 Jan 2026 · 007184-2026 · planning
{
  "id": "007184-2026",
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  "date": "2026-01-27T15:06:04Z",
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    "name": "London Borough of Hounslow"
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            "countryName": "United Kingdom"
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        ],
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "79952000",
            "scheme": "CPV",
            "description": "Event services"
          }
        ]
      }
    ],
    "title": "Venue Booking System",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Hounslow Council wants to implement an online bookings and payments system for commercial, corporate and community events across its venues.\nThis market engagement seeks to understand potential suppliers, what they offer and outline costs. This will be used to inform the next steps in procuring a new system. \nVenues in scope initially are: \nHounslow House \nBoston Manor House \nHogarth's House \nChiswick Town Hall \nFeltham Assembly Hall \nIsleworth Public Hall \nHeston Village Hall \nHowever, there are several other venues which, over time, the Council will likely want to be brought into the system.  \nInterested parties should submit expressions of interest to  procurement@hounslow.gov.uk contact by 10th February 2026 . Please use email subject 'Booking System Market Engagement'. \n Expressions of interest should include: \nIf the requirements below can be fully met by your solution \nAn indication of set-up and recurring annual costs, including number of licences included and cost for additional licences \nTimeline for system set-up, and associated training \nApproach / costs of bringing new venues onto the platform \nEvidence of successful relevant delivery elsewhere.  \nSystem Requirements \nDiary showing availability across all venues \nAbility to request bookings, subject to further approval \nAbility to pay online  \nInvoicing and payment processing - ideally linked to council systems \nGeneration of proposals \nBooking preapproval system  \nAbility to set follow up actions and reminders \nGeneration of contracts - electronic signing \nCRM/contact management facility for all customers \nMarketing capability for outreach activity to past users \nProduce Banqueting Event Orders \nGeneration of reports (e.g. pace and market segments) \nAbility to offer subsidised rates  \nAbility to reallocate smaller bookings to appropriate other spaces, should a preferable booking option arise \nAbility for customer accounts, keeping a record of preferences and previous activity \nReceiving holding and damages deposits \nAllowing choice of optional set ups of tables and chairs per site and other requirements \nUploading of Risk Assessment requests and other due diligence such as PLI \nClient satisfaction surveys",
    "aboveThreshold": false,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PQYY-1684-DYLV",
      "name": "London Borough of Hounslow",
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        "region": "UKI75",
        "country": "GB",
        "locality": "Hounslow, London",
        "postalCode": "TW3 3EB",
        "countryName": "United Kingdom",
        "streetAddress": "Hounslow House, 7 Bath Road"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
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            "description": "Public authority - sub-central government"
          }
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      "identifier": {
        "id": "PQYY-1684-DYLV",
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        "id": "007184-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/007184-2026",
        "format": "text/html",
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        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-01-27T15:06:04Z"
      }
    ],
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      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-02-10T23:59:59Z",
        "description": "Interested parties should refer to the description in this notice for an outline of requirements and what we are seeking as a response to them. This will help the authority to determine the most appropriate procurement route to meet our requirements."
      }
    ]
  },
  "initiationType": "tender"
}