Official UK procurement notice
Print Fulfilment and Mailing Hub Framework Agreement
Authority: EFFICIENCY EAST MIDLANDS LIMITED (Public body)·On behalf of: META PROCUREMENT LTD
What is being bought
Published requirement descriptionThe framework provides public sector bodies with a single, easy-to-use portal to procure Print, Fulfilment, and Mailing goods and services. From printed materials and bulk mailings to secure document fulfilment, buyers can access a wide range of suppliers through one streamlined digital platform-ensuring compliance, cost efficiency, and service flexibility. This Framework is designed to offer public sector buyers a centralised online platform
through which they can access a wide range of compliant and competitively priced services, delivered by an ecosystem of pre-approved supply chain partners managed by the Neutral Vendor.
The appointed Neutral Vendor will act as the single point of access for all services under
the Framework, ensuring a streamlined, transparent and efficient procurement route. The Neutral Vendor will be responsible for managing supplier relationships, service delivery, reporting, and quality assurance across all lots and service categories. This approach ensures flexibility and choice for Contracting Authorities, while reducing administrative burden and maximising value for money.
The objectives of the Framework are:
- Provide a single point of access for public bodies to procure print, fulfilment and mailing services efficiently.
- Ensure a fully managed service, where the vendor oversees supplier management, order processing, and reporting.
- Enhance transparency and cost efficiency by allowing price comparisons and budget tracking.
- Promote sustainability and digital transformation by offering paperless workflows and eco-friendly procurement options.
- Improve service accessibility through a user-friendly digital platform with real-time tracking and analytics.
The appointed vendor is responsible for:
- Developing and maintaining a procurement portal to facilitate seamless transactions.
- Onboarding and managing suppliers across different print, fulfilment and mailing service categories.
- Ensuring compliance with public sector procurement regulations and required data standards.
- Providing customer support and training for buyers and suppliers using the platform.
- Delivering analytics and reporting capabilities for spend analysis, usage tracking, and sustainability metrics.
CPV: IT services: consulting, software development, Internet and support · Printed matter and related products · Services related to printing
How this framework works
From the published notice- Type
- Open framework
- Call-offs
- call-offs may be awarded directly or by further competition
- Places
- up to 1 suppliers · 3 bids received (3.0 per place) · 1 appointed (full)
- Framework period
- 4 yrs from 2 Feb 2026
- Supplier levy on call-offs (max %)
- 1% of call-off value · See ITT
Who may buy through it
UK - United Kingdom
Published description of the framework
The Framework is operated through a single appointed Framework Provider who manages a network of pre-approved suppliers and specialist subcontractors. Pricing is determined through the Framework Provider's commercial model and the underlying pricing provided by the selected supplier(s), based on the specific scope, specification and volume of services required.
Customers access the Framework through the Framework Provider's hub and are provided with details of suitable pre-approved suppliers. The customer selects the supplier(s) they wish to engage and enters into a call-off contract in accordance with the Framework terms..
The lotProcurement structure
single lot · value publishedWhat it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical/Quality: 70%
- Commercial: 30%
Published award criteria (2)
- Technical/Quality: Technical/quality questions
- Commercial
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
- “Print Fulfilment and Mailing Hub Framework Agreement” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract: call-offs may be direct or by further competition.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use the vehicle
- UK - United Kingdom
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 15 May 2025, 15:29 BST
- Last source update
- 24 Jun 2026, 14:51 BST
- Award evaluation window
- Submission end – 19 Jan 2026
- Authority reference
EEM 0025- FTS notice number
2025/S 000-067291- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0514ccFind a Tender
How it was run
Official notice- Appointment period ends
- 12 Dec 2025, 11:59 GMT
- Clarification deadline
- 7 Nov 2025, 23:59 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
- Supplier levy on call-offs (max %)
- call-off levy · 1% of call-off value · See ITT
metaprocurement.mytenders.co.uk ↗. Please note that you will need to register on the portal if you haven't done so previously.
Timeline
15 May 2025 → 24 Jun 2026 · 11 dates- Planning notice published15 May 2025, 15:29 BST
- Market engagement12 Jun 2025, 23:59 BST
We are particularly interested in supplier views on:
a) Feasibility of delivering a single-vendor managed portal covering the full scope.
b) Suggested commercial and pricing models (transactional, subscription, mixed).
c) Portal capabilities, such as usability, ERP integration, reporting, hybrid mail.
d) Supply chain management and onboarding processes.
e) Support, training and helpdesk capability.
f) Value-added features, such as secure printing, carbon tracking, accessibility.
g) Innovation in procurement technology and sustainability.
h) Risks and mitigations related to implementation and operation.
- How to Respond
Please complete the questionnaire at Appendix A and return via email to [email protected] no later than 6th June 2025.
We may also invite a selection of respondents to participate in follow-up in one-to-one conversations to explore feedback further.
Please note this is not a call for competition or a procurement exercise. Responding to this notice does not guarantee future involvement.
Next Steps and Timeline
Issue PME – 19th May 2025
Deadline for Responses 6th June 2025
Follow-up Supplier Sessions 9th to 13th June
Anticipated Tender Publication September 2025
Contract Start December 2025
PME Supplier Questionnaire
- Please describe your experience in delivering vendor-managed digital portals.
- Can your solution support the full range of services described in the draft specification?
- What pricing model(s) would you propose (e.g., fixed, transactional, subscription)?
- How would you manage onboarding and performance of a multi-supplier supply chain?
- What innovations (technical, sustainability, usability) would you bring to this service?
- Are there any commercial or operational risks you foresee with the proposed model?
- What level of support can you provide to public sector users?
- Would you be interested in participating in a follow-up conversation?
- Next notice expected1 Sept 2025, 23:59 BST
- Tender notice published359 days ago22 Oct 2025, 08:07 BST
- Clarification questions by343 days ago7 Nov 2025, 23:59 GMT
- Admission / appointment period ends308 days ago · period end, not a bid countdown12 Dec 2025, 11:59 GMT
- Assessment summaries sent271 days ago19 Jan 2026
- Award decision expected by270 days ago19 Jan 2026, 23:59 GMT
- Standstill ends261 days ago28 Jan 2026, 23:59 GMT
- Contract starts257 days ago2 Feb 2026
- Latest notice published114 days ago24 Jun 2026, 14:51 BST
Notice history
15 events · 7 releases on Find a Tender · since 15 May 2025- Preliminary market engagement notice published15 May 2025, 15:29 BSTUK2
- Tender notice published22 Oct 2025, 08:07 BSTUK4
- Published value published: £30,000,00022 Oct 2025, 08:07 BST
- Status changed to active22 Oct 2025, 08:07 BST
- Procurement method changed22 Oct 2025, 08:07 BST
- Deadline published: 21 Nov 2025, 11:59 GMT22 Oct 2025, 08:07 BST
- Tender notice published22 Oct 2025, 15:27 BSTUK4
- Deadline moved to 28 Nov 2025, 11:59 GMT22 Oct 2025, 15:27 BST+7 days · was 21 Nov 2025, 11:59 GMT
- Tender notice published12 Nov 2025, 15:57 GMTUK4
- Deadline moved to 12 Dec 2025, 11:59 GMT12 Nov 2025, 15:57 GMT+14 days · was 28 Nov 2025, 11:59 GMT
- Tender notice published12 Nov 2025, 16:02 GMTUK4
- Contract award notice published19 Jan 2026, 17:46 GMTUK6
- Status changed to complete19 Jan 2026, 17:46 GMT
- Contract signature expected2 Feb 2026, 23:59 GMTscheduled
- Contract details notice published24 Jun 2026, 14:51 BSTUK7
Published amendments (3)
22/10/25 the tender submission deadline was changed to 28.11.25
On 12 November 2025: The closing date for submissions was changed to 11.59 on 12 December 2025. The framework commencement date was changed to 2 February 2026. The framework end date was changed to 1 February 2030.
On 12 November 2025: The notification of outcome date was changed to 19 January 2026.
Routine re-releases (7)
- 2025-11: 1 release · 12 Nov 2025
- 2025-10: 2 releases · 22 Oct 2025, 22 Oct 2025
- 2025-05: 1 release · 15 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Cubiquity LimitedSME2 Feb 2026 – 1 Feb 2030 | £30,000,000 | 19 Jan 2026 | Awarded |
Contracts
Print Fulfilment and Mailing Hub Framework Agreement · Cubiquity LimitedSME
- Signed
- 1 Apr 2026
- Value
- £30,000,000
- Period
- 1 Apr 2026 – 31 Mar 2030
- Status
- active
3 agreed KPIs: 1. System Availability · Management Information · Customer Support Response
- 1. System Availability, Availability of the online portal and ordering platform during core operating hours.
- Management Information, Provision of agreed management information and performance reports within agreed timescales.
- Customer Support Response, Acknowledgement of customer enquiries, incidents or support requests within agreed service levels.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders | 3 | 0 | — |
Who bid
- wonCUBIQUITY LIMITEDSME · West Midlands
- did not winFINE PRINT (STOCKPORT) LIMITEDSME · North West England
- did not winLATCHAM DIRECT LIMITEDSME · South West England
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
2 public bodies on the noticeOther public bodies
- META PROCUREMENT LTDProcess contact pointProcuring entityFramework Manager
Framework contractors & participating bidders
3 commercial parties on the notice · 1 awarded- CUBIQUITY LIMITEDFramework contractor
- FINE PRINT (STOCKPORT) LIMITEDBidder / tenderer
- LATCHAM DIRECT LIMITEDBidder / tenderer
Official documents & specifications (7)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender