VEAT Notice: NEC Managed ICT & Back Office Services For Parking & Other Appeal Services

CPV: IT services: consulting, software development, Internet and support

Procedure method

Award procedure without prior publication of a call for competition

Legal basis

CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)

Procurement category

Services

Notice status

Awarded without competition

Procurement threshold

Unspecified in notice

Regulatory regime

Standard

Commercial structure

Stand-alone contract (no framework)

Competition type

Direct award (no call for competition)

GPA / WTO covered

Unspecified in notice

Recurring procurement

Unspecified in notice

First published

21 Feb 2025, 11:07 GMT

Last source update

21 Feb 2025, 11:07 GMT

FTS notice number

2025/S 000-006600

Classification (CPV)

IT services: consulting, software development, Internet and support

Delivery area

London (UKI)

Official registry OCID

ocds-h6vhtk-04e613 Find a Tender

Why no open competition

The procurement falls outside the scope of application of the directive

Published justification

his VEAT notification is to notify the market that London Councils is intending to contract with NEC Software Solutions UK Ltd for a 5 year term for ICT & Back Office Managed Service. The contract is not to procure a new system, but to contract with NEC to continue to provide the existing solution. The existing system was purchased in 2014.

The protection of exclusive rights, including intellectual property rights Regulation 32(2)(b)(iii).

NEC own the IPR rights to the software in the existing solution, and do not allow other 3rd parties to access source code and therefore another provider would be unable to provide a support and maintenance service for the existing solution. To move the existing solution to another provider would not be possible, and would necessitate an overhaul of all of the integrated systems and a new solution to be designed which would make it cost-prohibitive.

Competition is absent for technical reasons (Regulation 32(2)(b)(ii)).

There is a complex integration in place between the existing London Councils NEC system and external organisations such as Transport for London and the London Boroughs as well as integration with internal systems across London Councils.

The new contract will include a migration of applications, reports and schedules from an un-supported environment to the current supported version and current universes. It will also include a regular unlimited refresh/clone of the system to enable extensive testing to be carried our.

The Council requires specialist skills for support during year end processes including rollbacks and out of hours support. Batch processes need to run efficiently so there is no impact on the BAU activities during core working hours. This contract will ensure the infrastructure is designed and tuned to improve system performance.

Moving the existing system to a hosted solution is specialist support that logistically can only be provided in the most cost-effective, expedient and complete way by NEC as the existing provider. They have implemented the system and made bespoke developments to the system since 2014 and therefore have the requisite technical expertise in this system.

In terms of ongoing hosting once migrated, the provision of the hosting service by the owner of the solution will allow for direct accountability to London Councils and the most economically advantageous solution which enables the Council to have access to the most up to date product functionality direct from the source.

• NEC Software Solutions UK LtdAwarded supplierGB-COH: 00968498 1st Floor, Imex Centre, 575-599 Maxted Road, Hemel Hempstead, UK, HP2 7DX

No document links were published on the notice.