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Official procurement procedure

VEAT Notice: NEC Managed ICT & Back Office Services For Parking & Other Appeal Services

IT services: consulting
software development
Internet and support
London (UKI)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: LONDON COUNCILS: "VEAT Notice: NEC Managed ICT & Back Office Services For Parking & Other Appeal Services". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityLONDON COUNCILSScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: LONDON COUNCILS
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for LONDON COUNCILS. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 1 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityLONDON COUNCILS
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published21 Feb 2025, 11:07 GMT
Last source update21 Feb 2025, 11:07 GMT
Recurring procurementNot published
ClassificationIT services: consulting, software development, Internet and support
Delivery area
London (UKI)
OCIDocds-h6vhtk-04e613
What is being bought
NEC Managed ICT & Back Office Services For Parking & Other Appeal Services
What changed
From the official release history
  1. Status changed to complete
    21 Feb 2025, 11:07 GMT
  2. Official notice release published
    21 Feb 2025, 11:07 GMT
  3. Buyer information updated
    21 Feb 2025, 11:07 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    Status not published
    Published valueNot published
    ICT & Back Office Managed Service for Appeal Services
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    21 Feb 2025, 11:07 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 21 Feb 2025, 00:00 GMT · £7,000,000
Commercial outcome and competition
Awards
NEC Software Solutions UK Limited
Not published · Not published · active
Contracts
Contract
£7,000,000 · signed 21 Feb 2025, 00:00 GMT · active
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

LONDON COUNCILS

Contracting authority GB-FTS-138916
View buyer profile

  • LONDON COUNCILS
    buyer

    12 Arthur Street, LONDON, UKI44, EC4R 9AB
    Kalpini.Dave@londoncouncils.gov.uk
    +44 2034517

  • London Councils
    reviewBody

    London

  • NEC Software Solutions UK Ltd
    supplier

    GB-COH: 00968498
    1st Floor, Imex Centre, 575-599 Maxted Road, Hemel Hempstead, UK, HP2 7DX
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationalehis VEAT notification is to notify the market that London Councils is intending to contract with NEC Software Solutions UK Ltd for a 5 year term for ICT & Back Office Managed Service. The contract is not to procure a new system, but to contract with NEC to continue to provide the existing solution. The existing system was purchased in 2014. The protection of exclusive rights, including intellectual property rights Regulation 32(2)(b)(iii). NEC own the IPR rights to the software in the existing solution, and do not allow other 3rd parties to access source code and therefore another provider would be unable to provide a support and maintenance service for the existing solution. To move the existing solution to another provider would not be possible, and would necessitate an overhaul of all of the integrated systems and a new solution to be designed which would make it cost-prohibitive. Competition is absent for technical reasons (Regulation 32(2)(b)(ii)). There is a complex integration in place between the existing London Councils NEC system and external organisations such as Transport for London and the London Boroughs as well as integration with internal systems across London Councils. The new contract will include a migration of applications, reports and schedules from an un-supported environment to the current supported version and current universes. It will also include a regular unlimited refresh/clone of the system to enable extensive testing to be carried our. The Council requires specialist skills for support during year end processes including rollbacks and out of hours support. Batch processes need to run efficiently so there is no impact on the BAU activities during core working hours. This contract will ensure the infrastructure is designed and tuned to improve system performance. Moving the existing system to a hosted solution is specialist support that logistically can only be provided in the most cost-effective, expedient and complete way by NEC as the existing provider. They have implemented the system and made bespoke developments to the system since 2014 and therefore have the requisite technical expertise in this system. In terms of ongoing hosting once migrated, the provision of the hosting service by the owner of the solution will allow for direct accountability to London Councils and the most economically advantageous solution which enables the Council to have access to the most up to date product functionality direct from the source.