Urgent Treatment Centre (St. Mary's)

To ensure continuity of the service, a short term contract from 1st April 2022 to 31st January 2023 (10 months) has been awarded to Vocare Ltd whilst undergoing a procurement exercise for the service. Market Engagement has been undertaken in advance.<br/><br/>The procurement is currently underway, FTS Notice reference: 2022/S 000-013667.<br/><br/>The UTC is located at St Mary’s Hospital.<br/><br/>The core set of standards for urgent treatment centres (UTC)<br/>are:<br/><br/>a. To be able to access urgent treatment centres that are GP-<br/>led, staffed by GPs, nurses and other clinicians, with access<br/>to simple diagnostics, e.g. urinalysis, ECG and in some<br/>cases X-ray.<br/><br/>b. Have a consistent route to access urgent appointments offered within 4hrs and booked through NHS 111, ambulance<br/>services and general practice. A walk-in access option will be<br/>available.<br/><br/>c. Increasingly be able to access routine and same-day<br/>appointments, and out-of-hours general practice, for both<br/>urgent and routine appointments, at the same facility, where<br/>geographically appropriate.<br/><br/>d. Know that the urgent treatment centre is part of locally<br/>integrated urgent and emergency care services working in<br/>conjunction with the ambulance service, NHS111, local GPs,<br/>hospital A&amp;E services and other local providers.<br/>The impact will be reduced attendance at, and conveyance<br/>to, A&amp;E as a result of this standardisation and simplified<br/>access, as well as improved patient convenience.