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Find a TenderAwarded without competitionContract details notice
Published 16 Jun 2025, 15:02 BST

Official UK procurement notice

Upgrade to the rail industry's central computerised ticket revenue, allocation and apportionment system (LENNON and ORCATS)

Official notice

Authority: Rail Delivery Group (Public body)

Direct awardUtilities
Sectors: Transport & Passenger Services (60) Delivery: UK
Awarded value£60,312,000published contract · inc. VAT
Awarded 15 Aug 2025no call for competition
Awarded to Worldline IT Services UK Limited2 awards

What is being bought

Published requirement description

The implementation of a new and improved Lennon system, which is provided by Worldline.

The Future Lennon Programme seeks to deliver an enhanced system, including replacing the ORCATS allocation factor calculator, with one that enables a more realistic approach to revenue allocation using increased volumes of data based on near real-life journeys taken by passengers.

The enhancement programme compromises:

(i) Implementation of new allocation factor calculator hosted in the Cloud

(ii) Upgrade of Lennon to refactor software for greater sustainability and supportability and to accommodate output from new allocation factor calculator

(iii) Transferring Lennon to a Cloud hosted environment

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: UK
60200000 Railway transport services

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
16 Jun 2025, 15:02 BST
Last source update
14 Oct 2025, 19:00 BST
FTS notice number
2025/S 000-065389
Latest notice
Contract details notice (UK7)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-054968 Find a Tender
Why no open competition
Single Suppliers Technical Reasons
Published justification

The software underpinning the LENNON and ORCATS system is bespoke and specialist to the industry and requires extensive railway knowledge to build and manage. The absence of this crucial knowledge proved to be instrumental in the failure of a previous attempt to procure an alternative provider in an already limited market. Successful delivery of the upgrade to this system is vital to the Government’s vision for railway reform.

How it was run

Official notice
Submission deadline
—

Timeline

27 Aug 2025 → 14 Oct 2025 · 2 dates
  1. Standstill ends
    27 Aug 2025, 23:59 BST
  2. Notice published375 days ago
    14 Oct 2025, 19:00 BST

Notice history

4 events · 3 releases on Find a Tender · since 16 Jun 2025
  1. Transparency notice published
    16 Jun 2025, 15:02 BST
    UK5
  2. Contract award notice published
    15 Aug 2025, 12:31 BST
    UK6
  3. Contract signature expected
    29 Aug 2025, 23:59 BST
    scheduled
  4. Contract details notice published
    14 Oct 2025, 19:00 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value (inc. VAT) £60,312,0001 contract inc. VAT; no net value published · 1 repeated publication of the same award counted once
Contracts signed 1latest 12 Sept 2025
Awarded toValueDateStatus
Worldline IT Services UK LimitedLennon Modernisation1 Sept 2025 – 31 Aug 2032 · up to 31 Aug 2034Extensions: Two year extension option · Options: Minor modifications, updates, upgrades, refreshes and enhancements£60,312,000 inc. VATsame award published again · counted once15 Aug 2025standstill to 27 Aug 2025Standstill
Worldline IT Services UK Limited£60,312,000 inc. VAT †—Awarded

Contracts

  • Contract 2 · Worldline IT Services UK Limited

    Signed
    12 Sept 2025
    Value
    £60,312,000 inc. VAT
    Period
    12 Sept 2025 – 30 Jun 2032 · up to 30 Jun 2034 with extensions
    Status
    active
    Extensions
    Two year extension at option of RDG
    Options
    Minor modifications, updates, upgrades, refreshes and enhancements
    4 agreed KPIs: Operational Servie Levels · System Availabilty · Help Desk Availabilty …
    • Operational Servie Levels
    • System Availabilty
    • Help Desk Availabilty
    • Data Retrieval

Contracting authority & participating public bodies

Rail Settlement Plan Limited

Contracting authorityPublic authority - sub-central government GB-COH: 08176197 First Floor North, 1 Puddle Dock, London, London, EC4V 3DSContact email

Bidders & participating suppliers

1 commercial party on the notice
  • WORLDLINE IT SERVICES UK LIMITEDAwarded supplierGB-PPON: PZDC-4647-GCGJ Summit House, 12 Red Lion Square, Holborn, London, London, WC1R 4QHContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender