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complete
Official procurement procedure
Update the MuleSoft and Salesforce Solution to change the primary key for citizen contact creation from email to Niche occurance
No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: The Police and Crime Commissioner for Humberside: "Update the MuleSoft and Salesforce Solution to change the primary key for citizen contact creation from email to Niche occurance". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | The Police and Crime Commissioner for Humberside | Scope & Categories | Not published | Submission Window | complete No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | Not published |
Bidder Intelligence · Authority Profile: The Police and Crime Commissioner for Humberside
Market Analytics
Derived from OCDS awards & bid statistics
Published history for The Police and Crime Commissioner for Humberside. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
5.8Bids / Report
Supplier ConcentrationHigh Concentration
LAMB ENGINEERING CO. LIMITEDTop vendor: 100% of attributable valuePayment Terms
Check noticePublished terms
Coverage: 71 active published awards; 12 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
| Supplier Name | Historic Awards | Attributable GBP Value |
|---|---|---|
| LAMB ENGINEERING CO. LIMITED | 1 win | £69,577 |
Procedure terms
Contracting AuthorityThe Police and Crime Commissioner for Humberside | Procedure methodNot published | Procurement categoryNot published |
Statuscomplete | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published9 Oct 2025, 15:04 BST | Last source update9 Oct 2025, 15:04 BST | Recurring procurementNot published |
ClassificationNot published | ||
Delivery areaLocation not published | ||
OCIDocds-h6vhtk-05abcd | ||
What is being bought
Update the MuleSoft and Salesforce solution to change the primary key for citizen contact creation from email to Niche Occurrence.
1 The MuleSoft query to identify victim has a loophole that allows a Suspect classified as "16: VICTIM DECLINES/WITHDRAWS SUPPORT" to be classified as a Victim if they are added to the occurrence first and the Victim has not added a portal account. This results in the potential
for Suspects to create accounts and see report case data for other citizens.
2 OICs using Niche may, during the lifecycle of the case, update the primary victim in a case. This results in the new victim being allowed to register for the portal and see details of the case on the portal. This means that two person accounts are associated with the case account. If the original victim had previous occurrences related to this account, these would
be visible to the new primary victim.
3 Within the Force there is intermittent use of generic emails for nominal creation in Niche; this means that when the subsequent report case is created in Salesforce an account contact with a generic email address is created. Subsequent nominal creation using this generic email
address means that the contact details will rotate across multiple users and become associated with multiple occurrences. There is also a small risk that the generic emails can be used to create a user account providing access to citizen data
4 Currently, in the iHub Data model, Victim's Email is a mandatory field for iHub, so for any victim that doesn't have an email, the request will not be accepted by iHub and the API will
reject the request. Humberside requirements are to have email as an optional field and having the mobile number as mandatory. The following changes have been impact assessed
to achieve the following:
• Infomentum to pass a static dummy value in the email field to get through the iHub Data
Model.
• iHub has existing logic in the Process API transformation to handle the dummy email
iHub needs to ensure account and contact records on the case are updated when passing data to
Salesforce.
What changed
From the official release history
- Status changed to complete
9 Oct 2025, 15:04 BST - Official notice release published
9 Oct 2025, 15:04 BST - Buyer information updated
9 Oct 2025, 15:04 BST
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedcompletePublished valueNot publishedThe source published no individual title or description for this lot.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
9 Oct 2025, 15:04 BST - Award active
Not published · Not published - Contract active
Signed 4 Sept 2025, 00:00 BST · £54,500
Commercial outcome and competition
Awards INFOMENTUM LIMITED Not published · Not published · active |
Contracts Contract £54,500 · signed 4 Sept 2025, 00:00 BST · active Contract period: 4 Sept 2025, 00:00 BST — 4 Sept 2025, 23:59 BST |
Bid statisticsNo aggregate bid statistics published |
Buyer and organisations in this procedure
The Police and Crime Commissioner for Humberside
Contracting authority GB-PPON-PWLD-8931-TXBRDocuments (0)
Official links; attachments are not copied
No linked documents are published
Related procedures (0)
No related procedures published