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Unpaid Carers Services

Guidance and counselling services
Guidance services
Health and social work services
+5 more
Wales (UKL23)
Published value
Not published
Submission deadline Not published
Lots published7
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Flintshire County Council: "Unpaid Carers Services". Published status: complete. Published value: Value not published. 7 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityFlintshire County CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Flintshire County Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Flintshire County Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
2.2Bids / Report
60% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 10 active published awards; 10 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityFlintshire County Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published27 May 2025, 13:24 BST
Last source update27 May 2025, 13:24 BST
Recurring procurementNot published
ClassificationGuidance and counselling services, Guidance services, Health and social work services, Miscellaneous health services, Other community, social and personal services, Social work and related services, Welfare services for children and young people
Delivery area
Wales (UKL23)
OCIDocds-h6vhtk-047084
What is being bought
Flintshire County Council Social Services are looking to recommission its Unpaid Carers Services (including Young Carers). A carer is broadly someone who provides or intends to provide care and support to a family member, partner or friend who needs help because of their age, physical or mental illness, or disability; this does not include someone who is paid or employed to carry out that role, or someone who is volunteering (Social Services and Well-being (Wales) Act). The local Authority has a number of duties under the Act, terms of supporting carers. - To identify carers that provide or intend to provide care for an adult or disabled child. - A duty to assess a carer where there appears to be a need for support, regardless of the level of needs or resources. The assessment will focus on ‘what matters’ to the carer and the carers needs in their own right. - A carer is entitled to a joint assessment with the cared for if it is considered beneficial and there is consent from both. - A duty to meet the needs of the carer following an assessment, depending on eligibility. - The carer’s assessment should be reviewed annually or when there is a significant change in circumstances. - Provide advocacy support for carers. Flintshire Social Services delivers a wide range of services for carers, both in-house and commissioned through external third sector providers. Each service has a defined specification with a set amount of funding to deliver services to specific groups of carers within Flintshire. Applications would be welcomed for single and multiple lots, from individual organisations and consortia. It is anticipated that the contract start date would be 1st April 2025 for a period of 5 years. Please see individual specifications for further information on duration and pricing. LOT 1 - Adult Carers Gateway and Carers Needs Assessments LOT 2 - Creative Respite and Carer Well-being LOT 3 – Training, Education and Employment Support LOT 4 – Young Carers Services LOT 5 - Support for Carers and families of Children and Young People with Disabilities and Mental Health Conditions LOT 6 - Support for Carers of individuals with a Neurological Condition LOT 7 – Support for Carers of Individuals with Continuing Health Care (CHC)
What changed
From the official release history
  1. Status changed to complete
    27 May 2025, 13:24 BST
  2. Official notice release published
    27 May 2025, 13:24 BST
  3. Submission deadline changed to published date
    27 May 2025, 13:24 BST
  4. Status changed to active
    23 Sept 2024, 13:43 BST
  5. Official notice release published
    23 Sept 2024, 13:43 BST
  6. Submission deadline changed to 4 Nov 2024, 15:00 GMT
    23 Sept 2024, 13:43 BST
  7. Status changed to planned
    17 Jun 2024, 15:21 BST
  8. Official notice release published
    17 Jun 2024, 15:21 BST
  9. Buyer information updated
    17 Jun 2024, 15:21 BST
Lots and requirements (7)
Published by the contracting authority
  • Lot 1 · #1
    Adult Carers Gateway and Carers Needs Assessments
    Status not published
    Published valueNot published
    The purpose of this service is to provide a single and open access gateway for all adult carers, their families, professionals and partner organisations. The service will be a one stop shop for range of initial information, advice and assistance and for carers to access a Carers Needs Assessment before being signposted and referred to services and/or support (under other contracts) that meets their identified outcomes. The gateway will provide an accessible service for adult carers, their families and professionals and partner organisations which will be person-centred, outcome focused, proportionate and responsive to the needs of local adult carers. It will then continue to work where required, to provide carers with access to their statutory right to a holistic, strengths-based and proportionate carers needs assessment that focuses on well-being outcomes for carers and their annual review (or sooner if their circumstances significantly changes). Carers will be given proportionate information, advice, signposting and support to access services over a short intervention period. The service will include the following elements: - Information, advice, assistance and signposting - Promotion, identification, awareness and communication - Carers Needs Assessments and reviews - Lead and champion carers services in Flintshire
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    Creative Respite and Carer Well-being
    Status not published
    Published valueNot published
    The purpose of this service is to provide adult carers with support that will promote and enhance their well-being. The support will be flexible, accessible and person centred to meet the needs of the carer. This will include: - Creative respite, this will include Bridging the Gap as well as other options. - Activities and drop-in sessions for Carers, with and without the cared for. - Therapy services and counselling, - Grants - A range of traditional and creative respite options will support carers with replacement care on a short-term basis to help them either in an emergency or to enable them to take a break away from their caring role so they can do the things that matter to them and support their own well-being. Support will be given to carers to seek longer term break/respite options to sustain their caring role. - The Bridging the Gap Scheme can allocate carers a respite code for a 6-month period following a Carers Needs Assessment where respite is identified as a well-being outcome. The delivery organisation will work in partnership with carers and a range of local organisations to administer a brokerage service for replacement care. Using robust and transparent processes and procedures, codes will be administered, monitored and unspent codes will be recycled and re-allocated to ensure maximum support for carers. - A wide variety of activities and events should be available to support carers in enhancing their well-being. Options will include the opportunity to spend time with, as well as apart from the cared for. There will be regular informal drop-in sessions as well as more formally arranged activities. - Carers will have the opportunity through this service to access peer to peer and professional support. A range of therapy services and counselling will be able to be accessed following a Carers Needs Assessment. - Small grants will be available to carers to support them with a wide variety of outcomes including daily living needs, crisis support and well-being enhancement.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 3 · #3
    Training, Education and Employment Support
    Status not published
    Published valueNot published
    The purpose of this service is to provide carers with specialist information, tailored training and support with education and employment. The carer-led service will be reactive to carers’ needs. It will empower them to take forward their learning and development goals and provide a variety of employment support. Training will include support in key areas, such as practical help, well-being support, specialist and condition specific topics and building general skills. It will provide carers with the knowledge, techniques and skills to assist with their caring role as well as support life alongside and after caring. Educational and employment support will take a variety of forms from helping carers to access education, volunteering and employment opportunities to supporting carers with advice and assistance with employment related issues relating to their caring role. The service will also work to build relationships with local businesses and employers to drive carer awareness.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 4 · #4
    Young Carers Services
    Status not published
    Published valueNot published
    The purpose of this service is to provide a single and open access gateway for all young carers up to the age of 25 years old, their families, professionals and partner organisations. The service will be a one stop shop for range of information, advice and assistance, one to one (Person centred, outcome focused and proportionate) support and for young carers to access a Carers Needs Assessment and subsequently further support to meet their identified outcomes. The service will provide an accessible gateway for young carers, their families and professionals and partner organisations which will be person-centred, outcome focused, proportionate and responsive to the needs of local young carers. It will then continue to work where required, to provide young carers with access to their statutory right to a holistic, strengths-based and proportionate Carers Needs Assessment that focuses on well-being outcomes for carers and their annual review (or sooner if their circumstances significantly changes). Young Carers will be given proportionate information, advice, signposting and support further support to access services over a longer period following an assessment. The service will include the following elements: Identification and Information - Information, advice, assistance and signposting - Awareness raising of young carers - Delivery of the national Young Carers ID Card Assessment and low level assistance -Carers Needs Assessments and reviews -Regular social opportunities and time off from their caring role - Upskilling and building resilience in young carers Direct Support -Short Term one-to-one support.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 5 · #5
    Support for Carers and families of Children and Young People with Disabilities and Mental Health Conditions
    Status not published
    Published valueNot published
    The purpose of this service is to provide a range of recreational activities and planned trips for children and young people with physical or mental disabilities, their carers and family group to enable them to enjoy time together; these activities seek to integrate families into the local community, create friendships and peer support opportunities. The above service elements are an illustration of potential services that are likely to form part of the service to support carers and families of children and young people with disabilities and mental health conditions. They are based on local needs and what support is valued by carers in Flintshire. The service, in partnership with the Commissioner and other carer delivery organisations, is responsible for listening to carers and responding to changes or growing needs. It is an expectation of the service that it will be inclusive to all types of carers, accommodate their individual circumstances and explore new ways to engage and support the next generation of carers, including: working carers, carers with multiple commitments, carers with their own mental health issues, modern day carers and carers who have care and support needs of their own.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 6 · #6
    Support for Carers of individuals with a Neurological Condition
    Status not published
    Published valueNot published
    The purpose of this service is to provide respite and well-being support for carers of individuals with a neurological condition. The service will provide a range of well-being support that carers can utilise, which may for example include, but not limited to relaxation spaces, access to gym or leisure facilities, classes, counselling, training and talks, as well as the social opportunities and peer support. The above service elements are an illustration of potential services that are likely to form part of the service to support carers of individuals with a neurological condition. They are based on local needs and what support is valued by carers in Flintshire. The service, in partnership with the Commissioner and other carer delivery organisations, is responsible for listening to carers and responding to changes or growing needs. It is an expectation of the service that it will be inclusive to all types of carers, accommodate their individual circumstances and explore new ways to engage and support the next generation of carers, including: working carers, carers with multiple commitments, carers with their own mental health issues, modern day carers and carers who have care and support needs of their own.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 7 · #7
    Support for Carers of Individuals with Continuing Health Care (CHC)
    Status not published
    Published valueNot published
    Working in partnership, Flintshire County Council and Betsi Cadwaladr University Health Board are looking to re-commission our service that supports carers of individuals requiring Continuing Health Care (CHC) support. Carers caring for a person with complex needs or continuing health care needs require a recognised pathway to access a range of ongoing specialist support services far beyond hospital discharge that will enable them to sustain their caring role within the community. Preventing carer breakdown is vital in reducing emergency hospital admissions, the service will do this by supporting carers to ensure that they have appropriate support and services in place. The purpose of this service is to provide a highly responsive and intensive one to one support to carers who have a significant caring responsibility for an individual with dementia, a complex long-term condition or terminal illness with a period of intense support. This supportive approach, working in partnership with relevant public bodies and voluntary organisations, aims to maintain the caring role and build the resilience of the carers and ensure the carer is best placed to care and to enable the person they care for to remain living in their own home. The service will include the following elements: -One to one support, -Training, -Counselling, -Practical advice, -Respite, Low level advocacy and information, advice and signposting as required.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    27 May 2025, 13:24 BST
  2. Award active
    Not published · Not published
  3. Award active
    Not published · Not published
  4. Award active
    Not published · Not published
  5. Award active
    Not published · Not published
  6. Award active
    Not published · Not published
  7. Award active
    Not published · Not published
  8. Award active
    Not published · Not published
  9. Contract active
    Signed 1 Apr 2025, 00:00 BST · £50,000
  10. Contract active
    Signed 31 Mar 2025, 00:00 BST · £644,739
  11. Contract active
    Signed 31 Mar 2025, 00:00 BST · £917,635
  12. Contract active
    Signed 31 Mar 2025, 00:00 BST · £210,000
  13. Contract active
    Signed 31 Mar 2025, 00:00 BST · £255,000
  14. Contract active
    Signed 31 Mar 2025, 00:00 BST · £40,000
  15. Contract active
    Signed 31 Mar 2025, 00:00 BST · £265,000
Commercial outcome and competition
Awards
NEWCIS
Not published · Not published · active
NEWCIS
Not published · Not published · active
NEWCIS
Not published · Not published · active
NEWCIS
Not published · Not published · active
DAFFODILS
Not published · Not published · active
Neuro Therapy Centre
Not published · Not published · active
NEWCIS
Not published · Not published · active
Contracts
Support for Carers of individuals with a Neurological Condition
£50,000 · signed 1 Apr 2025, 00:00 BST · active
Adult Carers Gateway and Carers Needs Assessments
£644,739 · signed 31 Mar 2025, 00:00 BST · active
Creative Respite and Carer Well-being
£917,635 · signed 31 Mar 2025, 00:00 BST · active
Training, Education and Employment Support
£210,000 · signed 31 Mar 2025, 00:00 BST · active
Young Carers Services
£255,000 · signed 31 Mar 2025, 00:00 BST · active
Support for Carers and families of Children and Young People with Disabilities and Mental Health Conditions
£40,000 · signed 31 Mar 2025, 00:00 BST · active
Support for Carers of Individuals with Continuing Health Care (CHC)
£265,000 · signed 31 Mar 2025, 00:00 BST · active
Bid statistics
bids: 1 (lot 1)
electronicBids: 1 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 1 (lot 1)
smeBids: 0 (lot 1)
bids: 1 (lot 2)
electronicBids: 1 (lot 2)
foreignBidsFromEU: 0 (lot 2)
foreignBidsFromNonEU: 1 (lot 2)
smeBids: 0 (lot 2)
bids: 1 (lot 3)
electronicBids: 1 (lot 3)
foreignBidsFromEU: 0 (lot 3)
foreignBidsFromNonEU: 1 (lot 3)
smeBids: 0 (lot 3)
bids: 1 (lot 4)
electronicBids: 1 (lot 4)
foreignBidsFromEU: 0 (lot 4)
foreignBidsFromNonEU: 1 (lot 4)
smeBids: 0 (lot 4)
bids: 1 (lot 5)
electronicBids: 1 (lot 5)
foreignBidsFromEU: 0 (lot 5)
foreignBidsFromNonEU: 1 (lot 5)
smeBids: 0 (lot 5)
bids: 1 (lot 6)
electronicBids: 1 (lot 6)
foreignBidsFromEU: 0 (lot 6)
foreignBidsFromNonEU: 1 (lot 6)
smeBids: 0 (lot 6)
bids: 2 (lot 7)
electronicBids: 2 (lot 7)
foreignBidsFromEU: 0 (lot 7)
foreignBidsFromNonEU: 2 (lot 7)
smeBids: 0 (lot 7)
Buyer and organisations in this procedure

Flintshire County Council

Contracting authority GB-FTS-102336
View buyer profile

  • Flintshire County Council
    buyer

    Ty Dewi Sant, St. David’s Park, Ewloe, Flintshire, UKL23, CH5 3FF
    naomi.harper@flintshire.gov.uk
    +44 7918616425

  • DAFFODILS
    supplier

    28-44 New Street, Mold, UK, ch7 1nz
    +44 7779208793

  • High Court
    reviewBody

    Royal Courts of Justice, The Strand, London, WC2A 2LL
    +44 2079477501

  • NEWCIS
    supplier

    38/42 High Street, Mold, UK, CH71BH
    +44 7749826706

  • Neuro Therapy Centre
    supplier

    Units C1-C4, Brymau Estate One, River Lane, Saltney, UKL23, CH48RG
    +44 1244678619
Documents (0)
Official links; attachments are not copied
No data
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Related procedures (0)
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