University of Bradford Online Learning Platform Integration

Objectives of the contract:

• Define a clear and robust integration design that enables effective data exchange between the partner CRM solution and the University of Bradford's student systems.
• Leverage the existing Azure Integration Architecture to ensure consistency with established patterns, standards, and governance.
• Identify and design required inbound and outbound integration endpoints to support key business processes, including applications, enrolments, modules, and payments.
• Establish appropriate orchestration, data transformation, and error-handling mechanisms using Azure integration services.
• Address key integration considerations such as identity linkage, data mapping, and reporting requirements (including HESA-related needs).
• Work collaboratively with University teams and partners to reduce delivery risk and accommodate evolving requirements.
• Align to a scalable and extensible integration approach that supports future partners and additional data flows.
• Scope includes but is not limited to:
• Review of available partner integration artefacts and high-level requirements, including reference architectures and diagrams.
• Definition of a target integration design leveraging the University of Bradford's Azure Integration Architecture.
• Design and build of inbound and outbound integration endpoints to support agreed data flows between the partner CRM and University systems.
• Configuration and development of required SITS interfaces, including use of StuTalk APIs and event-based data exchanges where applicable.
• Implementation of data events to enable timely and reliable data synchronisation between systems.
• Build and configuration of Azure integration components, including API Management, Logic Apps, Azure Functions, and Azure Data Factory pipelines.
• Development of data mapping and transformation logic for key entities, including applications, users/contacts, course enrolments, modules, and payments.
• Alignment of identifier management to link external partner records with internal student records.
• Identification of non-functional requirements, including security, monitoring, logging, error handling, and retry mechanisms.
• Collaboration with University teams and partners throughout design, build, and validation activities.
• Support for integration testing and handover into operational support