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completeFind a Tender · tender Update

University Bus Service

Buyer: Royal Holloway and Bedford New College →

BuyerRoyal Holloway and Bedford New College
Statuscomplete
Deadline12 May 2026
Value£2,000,000
Published13 Jun 2026

What is being bought

The University is looking to appoint one (1) supplier to deliver a pay-to-use, low-emission bus service providing reliable transport for staff and students travelling to and from the Egham campus. The contract shall commence on 1 September 2026, with full services commencing on the start of each autumn term, (21 September 2026 for Year 1). The initial contract term will be three (3) years, with two (2) optional twelve (12) month extensions to 2031. The service will support the University’s aims to reduce car use, improve air quality, enhance community safety, and provide additional capacity during peak times and major University events. The supplier will be expected to demonstrate strong customer service, reliable performance, and a commitment to continuous improvement aligned with the University’s sustainability and carbon-reduction goals.

Categories

Road transport services 60100000

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 60. The category anchor is Road transport services (60100000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 604,45712 median · 24.5 average (3,731 of 4,457 with a bid count)1.4 average (3,751 of 4,457 with named award suppliers)1 comparable price pairs
Same buyer0Not publishedNot publishedNot published
Similar published value (0.5×–2×)895 median · 5 average (5 of 89 with a bid count)2.6 average (5 of 89 with named award suppliers)1 comparable price pairs

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-068265
Latest release ID055945-2026
Latest release timestampSat Jun 13 2026 12:56:33 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusNot published
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source0
Tender items in source0
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
13 Jun 2026tenderUpdate055945-2026
11 Jun 2026award, contract055464-2026
14 Apr 2026planning, tender033956-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "055945-2026",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2026-06-13T13:56:33+01:00",
  "ocid": "ocds-h6vhtk-068265",
  "buyer": {
    "id": "GB-FTS-146065",
    "name": "Royal Holloway and Bedford New College"
  },
  "tender": {
    "id": "RHUL-26033",
    "title": "University Bus Service",
    "amendments": [
      {
        "id": "1",
        "description": "Portal was extended from 11 am to 12 am due to portal issues and bidders unable to upload documents."
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The University is looking to appoint one (1) supplier to deliver a pay-to-use, low-emission bus service providing reliable transport for staff and students travelling to and from the Egham campus. The contract shall commence on 1 September 2026, with full services commencing on the start of each autumn term, (21 September 2026 for Year 1). The initial contract term will be three (3) years, with two (2) optional twelve (12) month extensions to 2031.  The service will support the University’s aims to reduce car use, improve air quality, enhance community safety, and provide additional capacity during peak times and major University events. The supplier will be expected to demonstrate strong customer service, reliable performance, and a commitment to continuous improvement aligned with the University’s sustainability and carbon-reduction goals.",
    "classification": {
      "id": "60100000",
      "scheme": "CPV",
      "description": "Road transport services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-146065",
      "name": "Royal Holloway and Bedford New College",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ2",
        "locality": "Egham",
        "postalCode": "TW20 0EX",
        "countryName": "United Kingdom",
        "streetAddress": "Royal Holloway University of London, Egham Hill"
      },
      "details": {
        "url": "https://www.royalholloway.ac.uk/",
        "buyerProfile": "https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/154962"
      },
      "identifier": {
        "id": "RC000823",
        "legalName": "Royal Holloway and Bedford New College"
      },
      "contactPoint": {
        "name": "Helen Booth",
        "email": "helen.booth@rhul.ac.uk",
        "telephone": "+44 01784443044"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (3 releases)
13 Jun 2026 · 055945-2026 · tenderUpdate
{
  "id": "055945-2026",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2026-06-13T13:56:33+01:00",
  "ocid": "ocds-h6vhtk-068265",
  "buyer": {
    "id": "GB-FTS-146065",
    "name": "Royal Holloway and Bedford New College"
  },
  "tender": {
    "id": "RHUL-26033",
    "title": "University Bus Service",
    "amendments": [
      {
        "id": "1",
        "description": "Portal was extended from 11 am to 12 am due to portal issues and bidders unable to upload documents."
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The University is looking to appoint one (1) supplier to deliver a pay-to-use, low-emission bus service providing reliable transport for staff and students travelling to and from the Egham campus. The contract shall commence on 1 September 2026, with full services commencing on the start of each autumn term, (21 September 2026 for Year 1). The initial contract term will be three (3) years, with two (2) optional twelve (12) month extensions to 2031.  The service will support the University’s aims to reduce car use, improve air quality, enhance community safety, and provide additional capacity during peak times and major University events. The supplier will be expected to demonstrate strong customer service, reliable performance, and a commitment to continuous improvement aligned with the University’s sustainability and carbon-reduction goals.",
    "classification": {
      "id": "60100000",
      "scheme": "CPV",
      "description": "Road transport services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-146065",
      "name": "Royal Holloway and Bedford New College",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ2",
        "locality": "Egham",
        "postalCode": "TW20 0EX",
        "countryName": "United Kingdom",
        "streetAddress": "Royal Holloway University of London, Egham Hill"
      },
      "details": {
        "url": "https://www.royalholloway.ac.uk/",
        "buyerProfile": "https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/154962"
      },
      "identifier": {
        "id": "RC000823",
        "legalName": "Royal Holloway and Bedford New College"
      },
      "contactPoint": {
        "name": "Helen Booth",
        "email": "helen.booth@rhul.ac.uk",
        "telephone": "+44 01784443044"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
11 Jun 2026 · 055464-2026 · award, contract
{
  "id": "055464-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "3",
        "value": 3,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "1",
        "value": 1233849.55,
        "measure": "lowestValidBidValue",
        "currency": "GBP",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 2040338.25,
        "measure": "highestValidBidValue",
        "currency": "GBP",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-06-11T17:40:34+01:00",
  "ocid": "ocds-h6vhtk-068265",
  "buyer": {
    "id": "GB-COH-RC000823",
    "name": "Royal Holloway and Bedford New College"
  },
  "awards": [
    {
      "id": "055464-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-04390228",
          "name": "Hallmark Connections Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "RHUL-26033",
    "lots": [
      {
        "id": "1",
        "description": "Open Procedure"
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKJ2"
          }
        ],
        "additionalClassifications": [
          {
            "id": "60112000",
            "scheme": "CPV",
            "description": "Public road transport services"
          },
          {
            "id": "60130000",
            "scheme": "CPV",
            "description": "Special-purpose road passenger-transport services"
          }
        ]
      }
    ],
    "title": "University Bus Service",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The University is looking to appoint one (1) supplier to deliver a pay-to-use, low-emission bus service providing reliable transport for staff and students travelling to and from the Egham campus. The contract shall commence on 1 September 2026, with full services commencing on the start of each autumn term, (21 September 2026 for Year 1). The initial contract term will be three (3) years, with two (2) optional twelve (12) month extensions to 2031. The service will support the University's aims to reduce car use, improve air quality, enhance community safety, and provide additional capacity during peak times and major University events. The supplier will be expected to demonstrate strong customer service, reliable performance, and a commitment to continuous improvement aligned with the University's sustainability and carbon-reduction goals.",
    "classification": {
      "id": "60100000",
      "scheme": "CPV",
      "description": "Road transport services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-COH-RC000823",
      "name": "Royal Holloway and Bedford New College",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ25",
        "locality": "Egham",
        "postalCode": "TW200EX",
        "countryName": "United Kingdom",
        "streetAddress": "Royal Holloway University of London, Egham Hill"
      },
      "details": {
        "url": "https://www.royalholloway.ac.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "09",
            "scheme": "COFOG",
            "description": "Education"
          }
        ]
      },
      "identifier": {
        "id": "RC000823",
        "scheme": "GB-COH",
        "legalName": "Royal Holloway and Bedford New College"
      },
      "contactPoint": {
        "email": "procurement@rhul.ac.uk"
      }
    },
    {
      "id": "GB-COH-04390228",
      "name": "Hallmark Connections Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKG",
        "locality": "Oldbury, West Midlands",
        "postalCode": "B69 3HW",
        "countryName": "United Kingdom",
        "streetAddress": "Rotala Group Headquarters, Cross Quays Business Park, Hallbridge Way, Tividale,"
      },
      "identifier": {
        "id": "04390228",
        "scheme": "GB-COH",
        "legalName": "Hallmark Connections Limited"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "055464-2026-1",
      "status": "active",
      "awardID": "055464-2026-1"
    }
  ],
  "initiationType": "tender"
}
14 Apr 2026 · 033956-2026 · planning, tender
{
  "id": "033956-2026",
  "tag": [
    "planning",
    "tender"
  ],
  "date": "2026-04-14T18:02:02+01:00",
  "ocid": "ocds-h6vhtk-068265",
  "buyer": {
    "id": "GB-FTS-146065",
    "name": "Royal Holloway and Bedford New College"
  },
  "tender": {
    "id": "RHUL-26033",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 2000000,
          "currency": "GBP"
        },
        "status": "active",
        "description": "The University is looking to appoint one (1) supplier to deliver a pay-to-use, low-emission bus service providing reliable transport for staff and students travelling to and from the Egham campus. The contract shall commence on 1 September 2026, with full services commencing on the start of each autumn term, (21 September 2026 for Year 1). The initial contract term will be three (3) years, with two (2) optional twelve (12) month extensions to 2031.  The service will support the University’s aims to reduce car use, improve air quality, enhance community safety, and provide additional capacity during peak times and major University events. The supplier will be expected to demonstrate strong customer service, reliable performance, and a commitment to continuous improvement aligned with the University’s sustainability and carbon-reduction goals.  Service performance will be monitored through regular contract review meetings supported by performance measures covering punctuality, completed journeys, customer satisfaction, passenger volumes, revenue, sustainability metrics, and incident reporting.   This bus service is a critical component of the University’s transport infrastructure, providing essential connectivity between Egham railway station, the main campus, Hox Park, Englefield Green, and other key residential and academic locations. Demand varies throughout the academic year, with peaks during term time, early mornings, late afternoons, and University events. This procurement therefore seeks to secure a flexible, customer focused supplier capable of delivering a safe, sustainable, and responsive service aligned with the University’s strategic direction, campus developments, and net-zero ambitions.",
        "contractPeriod": {
          "durationInDays": 1800
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Surrey"
        },
        "deliveryAddresses": [
          {
            "region": "UKJ2"
          }
        ],
        "additionalClassifications": [
          {
            "id": "60112000",
            "scheme": "CPV",
            "description": "Public road transport services"
          },
          {
            "id": "60130000",
            "scheme": "CPV",
            "description": "Special-purpose road passenger-transport services"
          }
        ]
      }
    ],
    "title": "University Bus Service",
    "value": {
      "amount": 2000000,
      "currency": "GBP"
    },
    "status": "active",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "awardPeriod": {
      "startDate": "2026-06-09T00:00:00+01:00"
    },
    "description": "The University is looking to appoint one (1) supplier to deliver a pay-to-use, low-emission bus service providing reliable transport for staff and students travelling to and from the Egham campus. The contract shall commence on 1 September 2026, with full services commencing on the start of each autumn term, (21 September 2026 for Year 1). The initial contract term will be three (3) years, with two (2) optional twelve (12) month extensions to 2031.  The service will support the University’s aims to reduce car use, improve air quality, enhance community safety, and provide additional capacity during peak times and major University events. The supplier will be expected to demonstrate strong customer service, reliable performance, and a commitment to continuous improvement aligned with the University’s sustainability and carbon-reduction goals.",
    "tenderPeriod": {
      "endDate": "2026-05-12T11:00:00+01:00"
    },
    "contractTerms": {
      "performanceTerms": "See tender documentation."
    },
    "classification": {
      "id": "60100000",
      "scheme": "CPV",
      "description": "Road transport services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission",
      "written"
    ],
    "otherRequirements": {
      "reductionCriteria": "Rules and criteria can be found in the tender documentation."
    },
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "technical",
          "description": "Bus service operators."
        }
      ]
    },
    "awardCriteriaDetails": "See tender documentation",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=104589&B=RHUL",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-146065",
      "name": "Royal Holloway and Bedford New College",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ2",
        "locality": "Egham",
        "postalCode": "TW20 0EX",
        "countryName": "United Kingdom",
        "streetAddress": "Royal Holloway University of London, Egham Hill"
      },
      "details": {
        "url": "https://www.royalholloway.ac.uk/",
        "buyerProfile": "https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/154962",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "09",
            "scheme": "COFOG",
            "description": "Education"
          }
        ]
      },
      "identifier": {
        "id": "RC000823",
        "legalName": "Royal Holloway and Bedford New College"
      },
      "contactPoint": {
        "url": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=104589&B=RHUL",
        "name": "Helen Booth",
        "email": "helen.booth@rhul.ac.uk",
        "telephone": "+44 01784443044"
      }
    },
    {
      "id": "GB-FTS-88",
      "name": "Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "Strand"
      },
      "identifier": {
        "legalName": "Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}