Find a TenderAwarded
Published 14 Apr 2026, 18:02 BST

Official UK procurement notice

University Bus Service · UK public procurement notice

Official notice

Authority: Royal Holloway and Bedford New College (Education)·Consortium: 2 public authorities

ServicesOpen procedure
Published estimate£2,000,000exc. VAT
Submissions closed 12 May 2026award published
Awarded to Rotala Group trading as Hallmark Connections Limited

What is being bought

Published requirement description

The University is looking to appoint one (1) supplier to deliver a pay-to-use, low-emission bus service providing reliable transport for staff and students travelling to and from the Egham campus. The contract shall commence on 1 September 2026, with full services commencing on the start of each autumn term, (21 September 2026 for Year 1). The initial contract term will be three (3) years, with two (2) optional twelve (12) month extensions to 2031. The service will support the University’s aims to reduce car use, improve air quality, enhance community safety, and provide additional capacity during peak times and major University events. The supplier will be expected to demonstrate strong customer service, reliable performance, and a commitment to continuous improvement aligned with the University’s sustainability and carbon-reduction goals.

CPV: Public road transport services · Road transport services · Special-purpose road passenger-transport services

The lotProcurement structure

single lot · value published

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

See tender documentation

Conditions of participation1
  • Technical & professional ability

    Bus service operators.

Shortlisting
Rules and criteria can be found in the tender documentation.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
14 Apr 2026, 18:02 BST
Last source update
13 Jun 2026, 13:56 BST
Award evaluation window
9 Jun 2026 – …
Authority reference
RHUL-26033
FTS notice number
2026/S 000-055945
Classification (CPV)
Public road transport servicesRoad transport servicesSpecial-purpose road passenger-transport services
Delivery area
South East (UKJ2)
Official registry OCID
ocds-h6vhtk-068265 Find a Tender
Contract terms
Performance terms

See tender documentation.

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
12 May 2026, 11:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

12 May 2026 → 13 Jun 2026 · 2 dates
  1. Submission deadline165 days ago
    12 May 2026, 11:00 BST
  2. Notice published133 days ago
    13 Jun 2026, 13:56 BST

Notice history

3 events · 3 releases on Find a Tender · since 11 Jun 2026
  1. Status changed to complete
    11 Jun 2026, 17:40 BST
  2. Buyer details updated
    11 Jun 2026, 17:40 BST
  3. Buyer details updated
    13 Jun 2026, 13:56 BST
Published amendments (1)

Portal was extended from 11 am to 12 am due to portal issues and bidders unable to upload documents.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Bids received 3
Contracts signed 1
Awarded toValueDateStatus
Rotala Group trading as Hallmark Connections Limited——Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids——£1,233,850 – £2,040,338

Contracting authority & participating public bodies

2 public bodies on the notice

Royal Holloway and Bedford New College

Contracting authorityEducationBody governed by public lawEducation GB-COH: RC000823 · RC000823 Royal Holloway University of London, Egham Hill, Egham, South East, TW200EXContact email

Dispute resolution & review bodies

  • Royal Courts of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice
  • Hallmark Connections LimitedAwarded supplierGB-COH: 04390228 Rotala Group Headquarters, Cross Quays Business Park, Hallbridge Way, Tividale,, Oldbury, West Midlands, West Midlands, B69 3HW

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.