Official UK procurement notice
TSAT - Provision of Outsourced Cleaning Service
Authority: THE THINKING SCHOOLS ACADEMY TRUST (Education)·On behalf of: PHP LAW LLP
What is being bought
Published requirement descriptionThis tender opportunity was issued by Thinking Schools Academy Trust (the Trust) Tenderers were invited to tender for the provision of an outsourced cleaning service (the Service).
The contract is to include daily cleaning and out of term deep cleaning, for spaces including but not limited to teaching, office, circulation, and washroom spaces. The Contractor shall provide all labour, consumables, goods and materials, required to provide
the cleaning service as determined by the specification, tender and contract documentation.
- The authority expects to re-tender this requirement around 13 Mar 2031, 23:59 GMT.
- No preliminary market engagement: The Trust did not carry out preliminary market engagement (PME) prior to tender publication to prepare for this procurement. Tenderers shall be aware that under the Act, the Trust is not obligated to carry out PME. The justification is that the requirements are not complex or niche and the Contracting Authority already has an understanding of what they want the service to deliver and the market is known.
CPV: School cleaning services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£3,000,000
- Economic & financial standing
a. Employer’s (Compulsory) Liability Insurance* = [£10m] b. Public Liability Insurance = [£10m] c. Professional Indemnity Insurance = [£N/A] d. Product Liability Insurance = [£N/A]
- Technical & professional ability
Provide details of up to three contracts to meet conditions of participation relating to technical ability set out in the relevant notice or procurement documents, in the education sector. To constitute a pass, at least three contract example provided shall be relevant to the requirement, with a sufficient level of detail that provides confidence in the Tenderer’s established past experience in similar and relevant projects/contracts.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (13)
- Cleaning Operating Model: 10%
- Case Study: 3%
- Staff Operating Model: 5%
- Service Development: 2.5%
- Equipment & Materials: 2.5%
- Contract Management: 10%
- Performance & Quality Monitoring: 10%
- Complaint Process: 5%
- Recruitment, Induction & Training: 7.5%
- Staff Absence Management: 7.5%
- Mobilisation Plan: 5%
- Price: 30%
- Sustainability: 2%
Published award criteria (13)
- Cleaning Operating Model
- Case Study
- Staff Operating Model
- Service Development
- Equipment & Materials
- Contract Management
- Performance & Quality Monitoring
- Complaint Process
- Recruitment, Induction & Training
- Staff Absence Management
- Mobilisation Plan
- Sustainability
- Price
- Economic & financial standing
a. Employer’s (Compulsory) Liability Insurance* = [£10m] b. Public Liability Insurance = [£10m] c. Professional Indemnity Insurance = [£N/A] d. Product Liability Insurance = [£N/A]
- Technical & professional ability
Provide details of up to three contracts to meet conditions of participation relating to technical ability set out in the relevant notice or procurement documents, in the education sector. To constitute a pass, at least three contract example provided shall be relevant to the requirement, with a sufficient level of detail that provides confidence in the Tenderer’s established past experience in similar and relevant projects/contracts.
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · next expected 13 Mar 2031
- First published
- 17 Mar 2026, 10:15 GMT
- Last source update
- 21 Sept 2026, 12:23 BST
- Award evaluation window
- Submission end – 19 May 2026
- Authority reference
TSAT01.01- FTS notice number
2026/S 000-023864- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-066bd0Find a Tender- Contract terms summary
The Contractor shall operate the Service efficiently and provide a commercial solution that offers best value to the Trust, proactively assessing where efficiencies can be made and discussing these and their cost benefits with the Trust. The Contractor shall submit invoices and associated documentation by email to the Head of Operations Invoicing will be monthly, in arrears from the end of the previous month. Where, during a monthly period, it has been identified, and agreed, that adjustments are required (in respect of service credits, additional works, errors or omissions), these will be taken account of within the invoice for the following month.
- Risks
Compliance and Regulatory Risks: Failure to comply with regulations and standards can lead to legal penalties and increased liability. Regular updates to safety regulations may require ongoing adjustments to the contract and services provided. Operational Risks: Delays in response times for the provision of workers. Not being able to fullfil the bookings Financial Risks: Inaccurate cost estimates or underfunding can lead to incomplete or substandard service delivery. Vendor Risks: A Contractor may fail to meet contractual obligations or commit a material breach. Contractor may face operational or financial difficulties. Technological Risks: Outdated or incompatible technology can hinder the effectiveness of services. Cybersecurity threats to digital security systems can compromise sensitive information and system integrity. Communication Risks: Poor communication between the Contractor and the Trust can lead to misunderstandings and unmet expectations. Lack of clear protocols for reporting and addressing issues can delay resolution and increase risks.
How it was run
Official notice- Submission deadline
- 21 Apr 2026, 12:00 BST
- Clarification deadline
- 21 Apr 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
17 Mar 2026 → 21 Sept 2026 · 7 dates- Tender notice published221 days ago17 Mar 2026, 10:15 GMT
- Clarification questions by186 days ago21 Apr 2026, 12:00 BST
- Submission deadline186 days ago21 Apr 2026, 12:00 BST
- Assessment summaries sent160 days ago18 May 2026, 00:00 BST
- Award decision expected by158 days ago19 May 2026, 23:59 BST
- Contract starts54 days ago1 Sept 2026
- Latest notice published33 days ago21 Sept 2026, 12:23 BST
Notice history
6 events · 2 releases on Find a Tender · since 17 Mar 2026- Tender notice published17 Mar 2026, 10:15 GMTUK4
- Contract award notice published19 May 2026, 10:37 BSTUK6
- Contract signature expected1 Jun 2026, 23:59 BSTscheduled
- Contract details notice published21 Sept 2026, 12:23 BSTUK7
- Status changed to complete21 Sept 2026, 12:23 BST
- Buyer details updated21 Sept 2026, 12:23 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| RAIGINS LTD1 Sept 2026 – 31 Aug 2029 · up to 31 Aug 2031Extensions: Option of 2 further 1 year extensions (3+1+1) · Options: The right to additional purchases while the contract is valid. The Contractor shall note the following specific contract options relevant to this procurement: Additional schools being added to the Contract. The cleaning operating model or cleaning hours may need to be adjusted to continue to deliver the service. Additional activities or services may be required of the Tenderer which an additional payment will be agreed by the Tenderer and the Trust. | £7,000,000 | 18 May 2026 | Awarded |
Contracts
TSAT - Provision of Outsourced Cleaning Service · RAIGINS LTD
- Signed
- 26 Jul 2026
- Value
- £7,000,000
- Period
- 1 Sept 2026 – 31 Aug 2029 · up to 31 Aug 2031 with extensions
- Status
- active
- Extensions
- Option of 2 further 1 year extensions (3+1+1)
- Options
- The right to additional purchases while the contract is valid. The Contractor shall note the following specific contract options relevant to this procurement: Additional schools being added to the Contract. The cleaning operating model or cleaning hours may need to be adjusted to continue to deliver the service. Additional activities or services may be required of the Tenderer which an additional payment will be agreed by the Tenderer and the Trust.
8 agreed KPIs: Number of issues logged · Number of performance standard failures following joint audits · Full complement of staff …
- Number of issues logged
- Number of performance standard failures following joint audits
- Full complement of staff
- Staff have enhanced DBS check
- Staff have completed induction training
- Staff have completed H&S training
- All equipment & chemicals stored in line with legislation
- Submission of KPIs and monthly management report
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 5final-stage tenders · 6 at stage one | 4 | 0 | — |
Who bid
- wonRAIGINS LTD · South East England
- did not winDIRECT CLEANING SERVICES SW LIMITEDSME · South West England
- did not winD Brice & Company Limited T/as D B Services · Greater London
- did not winCRYSTAL CLEANING AND SUPPORT SERVICES LTD · Greater London
- did not winPURGO SUPPLY SERVICES LTD · Greater London
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
3 public bodies on the noticeConsortium members and other public bodies
- PHP LAW LLPProcess contact pointProcuring entityProcurement Consultant
- Thinking Schools Academy TrustContracting authorityPublic authority - central government
Bidders & participating suppliers
5 commercial parties on the notice · 1 awarded- CRYSTAL CLEANING AND SUPPORT SERVICES LTDBidder / tenderer
- D Brice & Company Limited T/as D B ServicesBidder / tenderer
- DIRECT CLEANING SERVICES SW LIMITEDBidder / tenderer
- PURGO SUPPLY SERVICES LTDBidder / tenderer
- RAIGINS LTDAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender