TenderlineUK
Procurement Intelligence
Search
Find a TenderAwarded without competitionContract details notice
Published 29 Sept 2025, 16:03 BST

Official UK procurement notice

Trustpilot Enterprise Upgrade · UK public procurement notice

Official notice

Authority: Transport for Wales Rail Limited (Utility Buyer) (Public body)

Below threshold - without competition
Sectors: Business Services & Consultancy (79) Delivery: UK
Awarded value£127,200published contract · exc. VAT
Awarded 25 Sept 2025no call for competition
Awarded to Trustpilot Ltd

What is being bought

Published requirement description

Transport for Wales (TfW) has awarded a contract via direct award to Trustpilot for the provision of its Enterprise-level platform upgrade.

The Trustpilot Enterprise solution offers exclusive capabilities essential to TfW’s strategic objectives around customer trust, digital engagement, and conversion. These include full API access, AI-powered review management, Google Seller Ratings eligibility, and advanced analytics.

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: UK
79000000 Business services: law, marketing, consulting, recruitment, printing and security

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - without competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
29 Sept 2025, 16:03 BST
Last source update
29 Sept 2025, 16:03 BST
Authority reference
C001248.00
FTS notice number
2025/S 000-060621
Latest notice
Contract details notice (UK7)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05a44a Find a Tender

Notice history

1 event · 1 release on Find a Tender
  1. Contract details notice published
    29 Sept 2025, 16:03 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £127,2001 contract exc. VAT
Contracts signed 1latest 25 Sept 2025
Awarded toValueDateStatus
Trustpilot Ltd£127,200 †—Awarded

Contracts

  • Trustpilot Enterprise Upgrade · Trustpilot Ltd

    Signed
    25 Sept 2025
    Value
    £127,200
    Period
    1 Oct 2025 – 1 Oct 2027 · up to 1 Oct 2029 with extensions
    Status
    active
    Extensions
    1 + 1 year optional extensions

Contracting authority & participating public bodies

Transport for Wales Rail Limited (Utility Buyer)

Contracting authorityPublic authority - sub-central governmentWelsh devolved regulations apply GB-PPON: PVJP-5451-JYWQ 3 Llys Cadwyn, Pontypridd, Wales, CF37 4THContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Trustpilot LtdAwarded supplierGB-PPON: PMZG-3123-HQCM 5TH FLOOR, THE MINSTER BUILDING, 21 MINCING LANE, LONDON, London, EC3R 7AGContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender