Official UK procurement notice
Collaborative Travel Management Services Contract for Northern Ireland Civil Service, Agencies, Non-Departmental Public Bodies and other Participating Bodies
Authority: Department of Finance (Central government)·On behalf of: CPD
What is being bought
Published requirement descriptionCollaborative Travel Management Services Contract for Northern Ireland Civil Service, Agencies, Non-Departmental Public Bodies and other Participating Bodies. Please refer to the tender documentation for the full list of participating bodies. The Contract Term shall commence upon contract award (expected to be March 2026) with the Service Commencement Date being 1 May 2026 for an initial period of 5 years. There will be two options to extend; the first option is for three (3) years and the second option is for two (2) years. The potential contract end date is 30 April 2036.
- The authority expects to re-tender this requirement around 10 Dec 2035, 23:59 GMT.
CPV: Business travel services · Supporting and auxiliary transport services; travel agencies services · Travel agency and similar services · Travel management services · Travel services
How this framework works
From the published notice- Bids received
- 1 bids received · 1 suppliers appointed
- Framework period
- 5 yrs · up to 10 yrs from 1 May 2026
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£150,000,000
- Economic & financial standing
Condition of Participation - Financial Capacity
FC1 - General Assessment of Financial Standing
- Technical & professional ability
Condition of Participation - Technical Ability Criteria
TA1 - Company Experience
TA2 - Data Protection
TA3 - Quality Standards
TA4 - Professional Travel License
TA5 - Cyber Essentials Plus
TA6 - Financial Conduct Authority
TA7 - Human Rights
TA8 - Tackling Modern Slavery
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- AC1 Key Personnel: Key Personnel 4 percent
- AC2 General and Core Service requirements: General and Core Service requirements 7 percent
- AC3 Booking Systems (to include online self booking tool and offline booking processes): Booking Systems (to include online self booking tool and offline booking processes) 7 percent
- AC4 Social Value 1 - delivering climate action: Social Value 1 - delivering climate action 5 percent
- AC5 Social Value 2 - increasing secure employment and skill: Social Value 2 - increasing secure employment and skill 5 percent
- AC6 Buyer Specific travel service requirements: Buyer Specific travel service requirements 6 percent
- AC7 Servicing the Contract: Servicing the Contract 6.5 percent
- AC8 Payment & Invoicing: Payment & Invoicing 6 percent
- AC9 Transition and Implementation: Transition and Implementation 3.5 percent
- AC10 Total cost: Total cost 50 percent
- Economic & financial standing
Condition of Participation - Financial Capacity
FC1 - General Assessment of Financial Standing
- Technical & professional ability
Condition of Participation - Technical Ability Criteria
TA1 - Company Experience
TA2 - Data Protection
TA3 - Quality Standards
TA4 - Professional Travel License
TA5 - Cyber Essentials Plus
TA6 - Financial Conduct Authority
TA7 - Human Rights
TA8 - Tackling Modern Slavery
- “Collaborative Travel Management Services Contract for Northern Ireland…” is a framework: the contest is a place on its panel, not a single contract.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use the vehicle
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · next expected 10 Dec 2035
- First published
- 2 Jul 2025, 11:00 BST
- Last source update
- 16 Mar 2026, 08:45 GMT
- Award evaluation window
- Submission end – 9 Mar 2026
- Authority reference
ID 6213221- FTS notice number
2025/S 000-081237- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05575aFind a Tender- Contract terms summary
For details on invoicing procedures please see: www.finance-ni.gov.uk/articles/account-ni-… ↗
The estimated value figure indicated in the Scope Section represents an overall estimated contract value. This value reflects the potential scale of the contract and takes into account potential extension periods as detailed in the tender documents. This figure does not however take into account the application of indexation or increases to charges due to increases in the Real Living Wage. Neither CPD nor the Contracting Authority can provide any guarantee as to the level of business under this contract. The Contracting Authority does not bind itself to
accept the lowest or any tender. Suppliers remain responsible for all costs and expenses
incurred by them or by any third party acting under instructions from the Supplier in
connection with taking part in this procurement process regardless of whether such costs
arise as a consequence, directly or indirectly of any amendments made to the
procurement documents by the Contracting Authority at any time. No legally binding
contract shall arise (and a Supplier shall have no legitimate expectation that a contract will
be entered into) until such time as entry into the Contract has been confirmed by the
Contracting Authority.
- Risks
A full list of participating bodies can be found in Schedule 17 (Service Recipients).
Exclusions
If at any time during the procurement, or post award, it comes to the attention of the
Contracting Authority (CA) or CPD, by whatever means, that a Supplier has become
'excluded' or 'excludable' as per Sec 57 of the PA 2023, the CA, after compliance with its
obligations under the PA 23, reserves the right to exclude said Supplier from the
procurement procedure or terminate any contract they have been awarded.
How it was run
Official notice- Appointment period ends
- 26 Jan 2026, 15:00 GMT
- Clarification deadline
- 14 Jan 2026, 15:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Tenders must be submitted electronically via the relevant Call for Tender (CfT)
opportunity on eTendersNI, website details immediately below.
Paper submissions will not be accepted or considered and will be rejected by the
Contracting Authority / Buyer.
The tender documents are available with unrestricted and full direct access, free of
charge, at: URL etendersni.gov.uk/epps ↗
Timeline
2 Jul 2025 → 1 May 2026 · 11 dates- Planning notice published2 Jul 2025, 11:00 BST
- Market engagement18 Aug 2025, 23:59 BST
If you wish to participate in the Contracting Authority's Preliminary Market Engagement for this requirement, a questionnaire for completion is available via eTendersNI under ID 5984727.
The questionnaire must be completed and submitted via eTendersNI using the messaging function by the engagement deadline date and time detailed above
- Next notice expected332 days ago17 Nov 2025, 23:59 GMT
- Tender notice published311 days ago9 Dec 2025, 17:21 GMT
- Clarification questions by275 days ago14 Jan 2026, 15:00 GMT
- Admission / appointment period ends263 days ago · period end, not a bid countdown26 Jan 2026, 15:00 GMT
- Assessment summaries sent227 days ago3 Mar 2026
- Award decision expected by220 days ago9 Mar 2026, 23:59 GMT
- Standstill ends217 days ago12 Mar 2026, 23:59 GMT
- Latest notice published214 days ago16 Mar 2026, 08:45 GMT
- Contract starts168 days ago1 May 2026, 00:00 BST
Notice history
10 events · 4 releases on Find a Tender · since 2 Jul 2025- Preliminary market engagement notice published2 Jul 2025, 11:00 BSTUK2
- Tender notice published9 Dec 2025, 17:21 GMTUK4
- Published value published: £150,000,0009 Dec 2025, 17:21 GMT
- Status changed to active9 Dec 2025, 17:21 GMT
- Procurement method changed9 Dec 2025, 17:21 GMT
- Deadline published: 26 Jan 2026, 15:00 GMT9 Dec 2025, 17:21 GMT
- Contract award notice published3 Mar 2026, 15:08 GMTUK6
- Status changed to complete3 Mar 2026, 15:08 GMT
- Contract details notice published16 Mar 2026, 08:45 GMTUK7
- Contract signature expected16 Mar 2026, 23:59 GMTscheduled
Routine re-releases (4)
- 2025-07: 1 release · 2 Jul 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| World Travel Centre LtdCollaborative Travel Management Services Contract for Northern Ireland Civil Service, Agencies, Non-Departmental Public Bodies and other Participating Bodies (ID 6213221)1 May 2026 – 30 Apr 2031 · up to 30 Apr 2036Extensions: There will be two options to extend; the first option is for three (3) years and the second option is for two (2) years. | £150,000,000 | 3 Mar 2026 | Awarded |
Contracts
Collaborative Travel Management Services Contract for Northern Ireland Civil Service, Agencies, Non-Departmental Public Bodies and other Participating Bodies (ID 6213221) · World Travel Centre Ltd
- Signed
- 16 Mar 2026
- Value
- £150,000,000
- Period
- 1 May 2026 – 30 Apr 2031 · up to 30 Apr 2036 with extensions
- Status
- active
- Extensions
- There will be two options to extend; the first option is for three (3) years and the second option is for two (2) years.
4 agreed KPIs: KPI2 - Quotation completion times · KPI3 - Guaranteed lowest rate at time of booking · KPI4 - Price Match …
- KPI2 - Quotation completion times, The Supplier shall as a minimum meet the following quotation completion times during core hours and non-core hours: Online quotes shall be completed instantly. Offline phone quotations shall be provided while the Booker is on the phone (unless requested otherwise by the Booker). Where this isn’t practicable (e.g. if third-party suppliers need to be contacted), quotations should be completed and returned within 3 to 4 hours. Email quotations shall also be completed and returned within 3 to 4 hours but excludes group air, rail and accommodation quotations, which may require longer due to complexity. 100% of online quotations to be completed and confirmed instantly, except where live availability/inventory is not present. 95% of offline phone/email quotations completed within 3–4 hours (6 hours for long-haul/multi-sector)
- KPI3 - Guaranteed lowest rate at time of booking, Rate verification. 100% of bookings to be guaranteed lowest rate at time of booking
- KPI4 - Price Match, All price match requests must be dealt with as per the specification. Supplier must report all successful price match requests. Supplier shall not exceed more than 5 successful price-match requests per Buyer per Month
- KPI9 - Social Value, Supplier must provide a completed Social Value Monitoring Report every month using the Social Value online monitoring system. The report must address the social value outcomes delivered for Theme 1 Increasing secure employment and skills and Theme 3 Delivering climate action.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1final-stage tenders | 0 | 0 | — |
Who bid
- wonWorld Travel Centre Ltd · Northern Ireland
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
3 public bodies on the noticeOther public bodies
- CPDBeneficiary authority
- CPD - Supplies & Services DivisionProcess contact pointProcuring entityConstruction and Procurement Delivery - Supplies and Services Division, is a Centre of Procurement Expertise and provides a central procurement function for central government in Northern Ireland
Framework contractors & participating bidders
1 commercial party on the notice- World Travel Centre LtdFramework contractor
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender