Official UK procurement notice
Travel, Accommodation and Event Management Services
Authority: NORTHERN GAS NETWORKS LIMITED (Public body)
What is being bought
Published requirement descriptionNorthern Gas Networks (NGN) have a requirement to secure the services of a travel management company.
NGN have approx. 1400 employees with offices spread throughout the north of England.
A travel management system has been in place since 2015 with restrictions set on all travel booked sent to line managers for approvals. Car Hire, Taxi Bookings, Car Parking,
Ferry Tickets, Tube Ticket Bookings, Meetings including Conference and Event Planning are also booked through the travel system. All NGN employees have access to book, with
some key bookers requesting group bookings or booking on behalf of other colleagues.
NGN have a travel policy in place which outlines restrictions for standard class travel only for colleagues and hotel spend limits with restrictions set on allowances for food and
drink. The solution has enabled monitoring and enforcement of the Travel Policy by setting rules and limits within the solution. Approval needs to be sought to book travel that
falls outside the policy, our current system flags out-of-policy bookings and if selected is sent immediately for manager approval. It also provides a mechanism to benchmark travel
and drive refinement of the Travel Policy in the future.
NGN wishes to award a contract to a supplier who can demonstrate the ability to provide all our requirements as set out in the Scope of Requirements document.
- How the procedure runs: This procurement will follow the following process: - Tender notice issued (this notice) for 25 days - Interested suppliers to contact NGN and be invited to Conditions of Participation via Market Dojo (Pass/Fail) - Suppliers who Pass the Conditions of Participation will be invited to PQQ - PQQ end date 21st November - PQQ responses evaluated - The top 4 scoring suppliers will then progress through to tender stage (RFP) - RFP live for (minimum 25 days) - RFP responses evaluated based on 60% non-commercial, 40% commercial criteria - Best and Final Offer requested - Presentations - the top 2 scoring suppliers will be shortlisted to a presentation stage - Final evaluations carried out - Suppliers notified of the outcome Full details are made available in the tender scope. If supplementary stages are required throughout the process, or stages noted in the strategy defined above are no longer required, it is at NGN's discretion to include or remove stages. It is at the discretion of NGN to change the weightings/criteria or add additional sub criteria/weightings to the PQQ or RFP if there is a need to do so before the submission deadline of the relevant stage. Any changes to the evaluation criteria will be communicated to all Bidders.
CPV: Hotel, restaurant and retail trade services · Transport services (excl. Waste transport) · Travel agency, tour operator and tourist assistance services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£3,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Contractual: 5%
- Non Commercial: 60%
- Commercial: 35%
Published award criteria (3)
- Commercial
- Contractual
- Non Commercial
- Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Utilities
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 20 Oct 2025, 08:36 BST
- Last source update
- 15 Apr 2026, 14:23 BST
- Award evaluation window
- Submission end – 1 Apr 2026
- FTS notice number
2025/S 000-066552- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05cf63Find a Tender
- How it runs
This procurement will follow the following process:
- Tender notice issued (this notice) for 25 days
- Interested suppliers to contact NGN and be invited to Conditions of Participation via Market Dojo (Pass/Fail)
- Suppliers who Pass the Conditions of Participation will be invited to PQQ
- PQQ end date 21st November
- PQQ responses evaluated
- The top 4 scoring suppliers will then progress through to tender stage (RFP)
- RFP live for (minimum 25 days)
- RFP responses evaluated based on 60% non-commercial, 40% commercial criteria
- Best and Final Offer requested
- Presentations - the top 2 scoring suppliers will be shortlisted to a presentation stage
- Final evaluations carried out
- Suppliers notified of the outcome
Full details are made available in the tender scope.
If supplementary stages are required throughout the process, or stages noted in the strategy defined above are no longer required, it is at NGN's discretion to include or remove stages.
It is at the discretion of NGN to change the weightings/criteria or add additional sub criteria/weightings to the PQQ or RFP if there is a need to do so before the submission deadline of the relevant stage. Any changes to the evaluation criteria will be communicated to all Bidders.
How it was run
Official notice- Requests to participate (first stage)
- 14 Nov 2025, 09:00 GMT
- Submission deadline
- 14 Nov 2025, 09:00 GMT
- Electronic submission
- Not allowed
- Accepted languages
- en
Please contact the NGN contact on the front page of the Scope of Requirements document confirming your interest to participate in this tender event, who will invite you to the procurement event on NGN's Procurement Portal.
Timeline
20 Oct 2025 → 1 Jul 2026 · 7 dates- Tender notice published372 days ago20 Oct 2025, 08:36 BST
- Submission deadline347 days ago14 Nov 2025, 09:00 GMT
- Award decision expected by208 days ago1 Apr 2026, 23:59 BST
- Assessment summaries sent195 days ago15 Apr 2026, 00:00 BST
- Latest notice published195 days ago15 Apr 2026, 14:23 BST
- Standstill ends185 days ago24 Apr 2026, 23:59 BST
- Contract starts118 days ago1 Jul 2026, 00:00 BST
Notice history
5 events · 2 releases on Find a Tender · since 20 Oct 2025- Tender notice published20 Oct 2025, 08:36 BSTUK4
- Contract award notice published15 Apr 2026, 14:23 BSTUK6
- Status changed to complete15 Apr 2026, 14:23 BST
- Procurement method changed15 Apr 2026, 14:23 BST
- Contract signature expected11 May 2026, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Clarity Travel Limited1 Jul 2026 – 30 Jun 2029 · up to 30 Jun 2034Extensions: 5 x 1 year extensions | £3,600,000 inc. VAT | 15 Apr 2026standstill to 24 Apr 2026 | Standstill |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- CLARITY TRAVEL LIMITEDAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender