Trade Remedies Authority – Future Trade Remedies Service – Case Management System Built on Microsoft Technologies - Early Engagement Questionnaire.

The Trade Remedies Authority (TRA) exists to defend the UK against unfair international trade practices. We investigate whether trade remedies are needed to prevent injury to UK industries caused by unfair trading practices or unforeseen import surges, and we make recommendations on appropriate measures to defend UK economic interests. The Trade Remedies Authority is an executive non-departmental public body, sponsored by the Department for Business and Trade. The Trade Remedies Service (TRS) allows users (industries/businesses) to request a trade remedies investigation or review of an existing decision, take part in an active trade remedies case, invite an organisation or individual to represent a party in an active case or add a colleague to their account for an active case. The original TRS was developed by an external third-party supplier, and later moved in-house to the Department for Business and Trade (DBT) Digital Data and Technology (DDaT) team. The original code has been refactored and, in places, rebuilt from the ground up by the in-house team to form the existing solution. Now, the Future TRS project has been initiated to replace the existing TRS solution, including a new technical solution and operational changes to improve efficiency and productivity. The Discovery stage of the project is in progress; an options analysis activity is ongoing to assess whether the new TRS can be provided through: 1.) Implementing a pre-built supplier’s COTS case management solution built using Microsoft Technologies, 2.) Or by developing and building a bespoke case management solution with Microsoft Technologies unique to TRA.