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plannedFind a Tender · planning

Trace and Process Serve

Buyer: The Insolvency Service →

BuyerThe Insolvency Service
Statusplanned
DeadlineNot published
ValueValue not published
Published15 Jul 2024

What is being bought

The Insolvency Service, wishes to procure the provision of Trace and Process Serve services. The Authority requires "tracing agents" to assist with contacting directors and bankrupts, and in certain cases "process serve" identified subjects both nationally across the UK, and Internationally.

Delivery location

UK

Categories

Administration, defence and social security services 75000000

Lot details

Lot 1

As it is The Insolvency Services intention to award one sole supplier the contract, the following services are required within one organisation; Tracing facilities: the use of available at desk intelligence to ascertain whereabouts of individual wherever possible. If inconclusive and then agreed with the appropriate examiner, physical field-based tracing inspection to be carried out, including necessary local enquiries (neighbours, friends and relatives of the subject, all known addresses, local businesses, post office etc.) and utilising local knowledge of tracing agent. When possible, making direct contact with the subject. Following the tracing process, the Supplier should provide a report with sufficient detail, including but not limited to, the results of the enquiries and a conclusion as to the whereabouts of the individual to a standard that can be used in an exhibit for Public Examination/Suspension of Discharge/Disqualification/Restriction Order Reports to Court. If required in the format of an affidavit. The Supplier should also confirm their findings of the subject in question with regards to; possible/probable/confirmed addresses, phone number, contact or attempted contact with the subject in person where applicable (unless reasonable certainty of whereabouts can be ascertained through a desk search only). The Supplier may be required to send the subject a letter or provide a physical presence in terms of knocking on the door if a desk trace is inconclusive. The Authority has agreed that if a physical "on site" trace is necessary - the supplier uses whatever methods the supplier deems suitable, within financial constraints, and these visits must be compliant to local requirements i.e., Scottish rules require a witness be present (Sheriff's Officer of the High Court). The Supplier should also provide a basic background report of the person in question. The supplier must also ensure that the information is sourced and provided in a GDPR compliant manner, which must be reviewed during the lifetime of the contract to adhere to possible changes to rules and regulations. Assets reports are expected as a minimum to be desk-based searches, carried out by supplier investigators, utilising data from public record information, and/or records held with major credit reference agencies. To offer insight into possible recovery prospects. If a field-based asset search is available, then the supplier must clearly specify this in their responses. On very limited cases, there may be a requirement for a Postal Order to be issued - usually linked when issuing a "witness summons" - by the supplier on behalf of the Authority, as part of the Process Serve request. It is expected that the supplier will invoice this as part of the usual monthly invoicing process, and this service would also include the standard "handling fee" set by the post office. Additional information: Length of contract: Contract is for a fixed period of 3 years, with two further extension options to extend for twelve (12) months (3+1+1).

Statusplanned

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 75. The category anchor is Administration, defence and social security services (75000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 752,7223 median · 35.4 average (950 of 2,722 with a bid count)3.3 average (1,149 of 2,722 with named award suppliers)Not published
Same buyer1Not publishedNot publishedNot published
Delivery region: UK8753 median · 64 average (284 of 875 with a bid count)5.5 average (383 of 875 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-047d5d
Latest release ID021645-2024
Latest release timestampMon Jul 15 2024 11:14:05 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusplanned
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
15 Jul 2024planning021645-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "021645-2024",
  "tag": [
    "planning"
  ],
  "date": "2024-07-15T12:14:05+01:00",
  "ocid": "ocds-h6vhtk-047d5d",
  "buyer": {
    "id": "GB-FTS-118472",
    "name": "The Insolvency Service"
  },
  "tender": {
    "id": "TIS0733",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "As it is The Insolvency Services intention to award one sole supplier the contract, the following services are required within one organisation;\nTracing facilities: the use of available at desk intelligence to ascertain whereabouts of individual wherever possible. If inconclusive and then agreed with the appropriate examiner, physical field-based tracing inspection to be carried out, including necessary local enquiries (neighbours, friends and relatives of the subject, all known addresses, local businesses, post office etc.) and utilising local knowledge of tracing agent. When possible, making direct contact with the subject.\nFollowing the tracing process, the Supplier should provide a report with sufficient detail, including but not limited to, the results of the enquiries and a conclusion as to the whereabouts of the individual to a standard that can be used in an exhibit for Public Examination/Suspension of Discharge/Disqualification/Restriction Order Reports to Court. If required in the format of an affidavit.\nThe Supplier should also confirm their findings of the subject in question with regards to; possible/probable/confirmed addresses, phone number, contact or attempted contact with the subject in person where applicable (unless reasonable certainty of whereabouts can be ascertained through a desk search only).\nThe Supplier may be required to send the subject a letter or provide a physical presence in terms of knocking on the door if a desk trace is inconclusive. The Authority has agreed that if a physical \"on site\" trace is necessary - the supplier uses whatever methods the supplier deems suitable, within financial constraints, and these visits must be compliant to local requirements i.e., Scottish rules require a witness be present (Sheriff's Officer of the High Court).\nThe Supplier should also provide a basic background report of the person in question. The supplier must also ensure that the information is sourced and provided in a GDPR compliant manner, which must be reviewed during the lifetime of the contract to adhere to possible changes to rules and regulations.\nAssets reports are expected as a minimum to be desk-based searches, carried out by supplier investigators, utilising data from public record information, and/or records held with major credit reference agencies. To offer insight into possible recovery prospects. If a field-based asset search is available, then the supplier must clearly specify this in their responses. \nOn very limited cases, there may be a requirement for a Postal Order to be issued - usually linked when issuing a \"witness summons\" - by the supplier on behalf of the Authority, as part of the Process Serve request. It is expected that the supplier will invoice this as part of the usual monthly invoicing process, and this service would also include the standard \"handling fee\" set by the post office. Additional information: Length of contract: Contract is for a fixed period of 3 years, with two further extension options to extend for twelve (12) months (3+1+1)."
      }
    ],
    "items": [
      {
        "id": "1",
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    ],
    "title": "Trace and Process Serve",
    "status": "planned",
    "coveredBy": [
      "GPA"
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    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The Insolvency Service, wishes to procure the provision of Trace and Process Serve services. The Authority requires \"tracing agents\" to assist with contacting directors and bankrupts, and in certain cases \"process serve\" identified subjects both nationally across the UK, and Internationally.",
    "communication": {
      "futureNoticeDate": "2024-08-19T00:00:00+01:00"
    },
    "classification": {
      "id": "75000000",
      "scheme": "CPV",
      "description": "Administration, defence and social security services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-118472",
      "name": "The Insolvency Service",
      "roles": [
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      "address": {
        "region": "UK",
        "locality": "STRATFORD",
        "postalCode": "E201HZ",
        "countryName": "United Kingdom",
        "streetAddress": "16th Floor,1 Westfield Avenue"
      },
      "details": {
        "url": "http://www.in-tend.co.uk",
        "classifications": [
          {
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE",
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
          },
          {
            "id": "04",
            "scheme": "COFOG",
            "description": "Economic affairs"
          }
        ]
      },
      "identifier": {
        "legalName": "The Insolvency Service",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Elizabeth Sampson",
        "email": "Elizabeth.sampson@insolvency.gov.uk",
        "telephone": "+44 3003046690"
      }
    }
  ],
  "language": "en",
  "description": "An Expression of Interest (EOI) document containing procurement information will be sent to identified suppliers from 15/07/2024. \nFor a copy of this EOI please contact Commercial Business Partner, Elizabeth Sampson (elizabeth.sampson@insolvency.gov.uk).\nFollowing your expression of interest in the Trace and Serve (TIS0733) procurement, via email, you will receive registration instructions for our e-sourcing portal; In-Tend.",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
15 Jul 2024 · 021645-2024 · planning
{
  "id": "021645-2024",
  "tag": [
    "planning"
  ],
  "date": "2024-07-15T12:14:05+01:00",
  "ocid": "ocds-h6vhtk-047d5d",
  "buyer": {
    "id": "GB-FTS-118472",
    "name": "The Insolvency Service"
  },
  "tender": {
    "id": "TIS0733",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "As it is The Insolvency Services intention to award one sole supplier the contract, the following services are required within one organisation;\nTracing facilities: the use of available at desk intelligence to ascertain whereabouts of individual wherever possible. If inconclusive and then agreed with the appropriate examiner, physical field-based tracing inspection to be carried out, including necessary local enquiries (neighbours, friends and relatives of the subject, all known addresses, local businesses, post office etc.) and utilising local knowledge of tracing agent. When possible, making direct contact with the subject.\nFollowing the tracing process, the Supplier should provide a report with sufficient detail, including but not limited to, the results of the enquiries and a conclusion as to the whereabouts of the individual to a standard that can be used in an exhibit for Public Examination/Suspension of Discharge/Disqualification/Restriction Order Reports to Court. If required in the format of an affidavit.\nThe Supplier should also confirm their findings of the subject in question with regards to; possible/probable/confirmed addresses, phone number, contact or attempted contact with the subject in person where applicable (unless reasonable certainty of whereabouts can be ascertained through a desk search only).\nThe Supplier may be required to send the subject a letter or provide a physical presence in terms of knocking on the door if a desk trace is inconclusive. The Authority has agreed that if a physical \"on site\" trace is necessary - the supplier uses whatever methods the supplier deems suitable, within financial constraints, and these visits must be compliant to local requirements i.e., Scottish rules require a witness be present (Sheriff's Officer of the High Court).\nThe Supplier should also provide a basic background report of the person in question. The supplier must also ensure that the information is sourced and provided in a GDPR compliant manner, which must be reviewed during the lifetime of the contract to adhere to possible changes to rules and regulations.\nAssets reports are expected as a minimum to be desk-based searches, carried out by supplier investigators, utilising data from public record information, and/or records held with major credit reference agencies. To offer insight into possible recovery prospects. If a field-based asset search is available, then the supplier must clearly specify this in their responses. \nOn very limited cases, there may be a requirement for a Postal Order to be issued - usually linked when issuing a \"witness summons\" - by the supplier on behalf of the Authority, as part of the Process Serve request. It is expected that the supplier will invoice this as part of the usual monthly invoicing process, and this service would also include the standard \"handling fee\" set by the post office. Additional information: Length of contract: Contract is for a fixed period of 3 years, with two further extension options to extend for twelve (12) months (3+1+1)."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
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      }
    ],
    "title": "Trace and Process Serve",
    "status": "planned",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The Insolvency Service, wishes to procure the provision of Trace and Process Serve services. The Authority requires \"tracing agents\" to assist with contacting directors and bankrupts, and in certain cases \"process serve\" identified subjects both nationally across the UK, and Internationally.",
    "communication": {
      "futureNoticeDate": "2024-08-19T00:00:00+01:00"
    },
    "classification": {
      "id": "75000000",
      "scheme": "CPV",
      "description": "Administration, defence and social security services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-118472",
      "name": "The Insolvency Service",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "STRATFORD",
        "postalCode": "E201HZ",
        "countryName": "United Kingdom",
        "streetAddress": "16th Floor,1 Westfield Avenue"
      },
      "details": {
        "url": "http://www.in-tend.co.uk",
        "classifications": [
          {
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE",
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
          },
          {
            "id": "04",
            "scheme": "COFOG",
            "description": "Economic affairs"
          }
        ]
      },
      "identifier": {
        "legalName": "The Insolvency Service",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Elizabeth Sampson",
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        "telephone": "+44 3003046690"
      }
    }
  ],
  "language": "en",
  "description": "An Expression of Interest (EOI) document containing procurement information will be sent to identified suppliers from 15/07/2024. \nFor a copy of this EOI please contact Commercial Business Partner, Elizabeth Sampson (elizabeth.sampson@insolvency.gov.uk).\nFollowing your expression of interest in the Trace and Serve (TIS0733) procurement, via email, you will receive registration instructions for our e-sourcing portal; In-Tend.",
  "initiationType": "tender"
}