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Published 24 Dec 2024, 10:05 GMT

Official UK procurement notice

Ticketing Machine Procurement · UK public procurement notice

Official notice

Authority: SE TRAINS LIMITED (Public body)·Consortium: 2 public authorities

Framework agreement3 lotsServicesNegotiated procedure with prior call for competition
Sectors: Repair & Maintenance (50) Delivery: UK
Framework ceiling (notional)£410,161,928total for 3 lots · framework ceiling, not attributable revenue
Submissions closed 13 Feb 2025awarded 25 Mar 2026
Lots 3see the lot list below

What is being bought3 lots · detail below

Published requirement description

The scope of the contract comprises the following lots: LOT 1 – Supply and Installation of Ticket Vending Machines (TVMs): Provision, delivery, and installation of fully functional Ticket Vending Machines across designated Southeastern stations. LOT 2 – Supply of Ticketing Office Machines: Provision and delivery of Ticketing Office Machines to support station ticket office operations at Southeastern stations. LOT 3 – Mobile Ticket Issuing Systems (MTIS): Supply of Mobile Ticket Issuing Systems to enable mobile and portable ticketing capabilities for Southeastern operations.

CPV: Maintenance and repair of ticket-issuing machinery

Lots and requirements (3)Procurement structure

3 lots · all with a published value
Lot #1Ticketing Machine Procurement: Ticket Vending MachinesCancelledPublished value£148,083,907

LOT 1 – Supply and Installation of Ticket Vending Machines (TVMs) Provision, delivery, and installation of fully functional Ticket Vending Machines across designated Southeastern stations

Delivery: UK · UNITED KINGDOM
Variant bids: not allowed
Lot #2Ticketing Machine Procurement: Ticket Office MachinesCancelledPublished value£142,014,254

LOT 2 – Supply of Ticketing Office Machines: Provision and delivery of Ticketing Office Machines to support station ticket office operations at Southeastern stations.

Delivery: UK · UNITED KINGDOM
Variant bids: not allowed
Lot #3Ticketing Machine Procurement: Mobile Ticket Issuing SystemsCancelledPublished value£120,063,768

Lot 3 is for Mobile Ticket Issuing Systems

Delivery: UK · UNITED KINGDOM
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Lot distribution rule: All lots
Successive reduction
Candidates will be reduced successively across stages
What this means for your bid
  • “Ticketing Machine Procurement” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
24 Dec 2024, 10:05 GMT
Last source update
26 Mar 2026, 16:16 GMT
FTS notice number
2026/S 000-028131
Classification (CPV)
Maintenance and repair of ticket-issuing machinery
Delivery area
UK
Official registry OCID
ocds-h6vhtk-04ccd9 Find a Tender
Contract terms
Performance terms

Inclusion of SLAs in contract terms.

Publisher note: GO Reference: GO-2026326-PRO-35499010

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup

Tender documents are also served through a separate tool: http://www.delta-esourcing.com ↗

Appointment period ends
13 Feb 2025, 17:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

13 Feb 2025 → 26 Mar 2026 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    13 Feb 2025, 17:00 GMT
  2. Invitations to tender expected
    4 Mar 2025
  3. Notice published209 days ago
    26 Mar 2026, 16:16 GMT

Notice history

3 events · 3 releases on Find a Tender · since 5 Jun 2025
  1. Buyer details updated
    5 Jun 2025, 10:05 BST
  2. Status changed to complete
    26 Mar 2026, 16:16 GMT
  3. Buyer details updated
    26 Mar 2026, 16:16 GMT
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextEmail: [email protected] Telephone: +44 7977272834 · I.1Email: [email protected] Telephone: +44 7977272834Email: [email protected] Telephone: +44 7772769040
—TextEstimated date of dispatch of invitations to tender or to participate to selected candidates: 4 March 2025 · IV.2.3Estimated date of dispatch of invitations to tender or to participate to selected candidates: 4 March 2025Estimated date of dispatch of invitations to tender or to participate to selected candidates: 21 March 2025

This corrigendum notice has been published to make bidders aware of two changes to the original contract notice: 1. The updating of Southeastern contact details relevant to this procurement from Tim Stockford to Rebecca Bowers and; 2. The tender period has been extended by 7 weeks to allow for lower levels of resource from bidders during the holiday periods which run during the tender period and t…

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 028131-2026-1

    Signed
    25 Mar 2026
    Value
    —
    Status
    active

Contracting authority & participating public bodies

2 public bodies on the notice

SE TRAINS LIMITED

Contracting authorityPublic bodyRailway services Second Floor, 4 More London Riverside, London, London, SE1 2AUContact email, phone

Dispute resolution & review bodies

  • High Court of England & WalesReview body London

Framework contractors & participating bidders

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria