Find a TenderAwardedContract details notice
Published 20 Oct 2025, 16:33 BST

Official UK procurement notice

The Service and Maintenance of Automatic Doors

Official notice

Authority: Swindon Borough Council (Local council)

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£450,000≈ £150k / year · £540,000 inc. VAT22.2% below published estimate
Submissions closed 17 Nov 2025awarded 20 Jan 2026
Awarded to Severnside Security
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

Contract Award Notice for The Service and Maintenance of Automatic Doors

Swindon Borough Council have engaged with an experienced contractor to provide responsive and scheduled bi-annual maintenance of its automatic doors.

The contractor will repair any faulty automatic doors as and when required, with an all-inclusive service. This all-inclusive service includes all call out, fault investigation, repairs, labour and materials, travel and related costs during the duration of the contract. It should be noted that the contract shall comprise of the inspection, ongoing maintenance and repair of automatic doors, both planned servicing and also remedial works are within the scope of this contract. This will be required 24 hours, 7 days a week (including weekend and Bank Holidays) working.

The contract is for a period of 3 Years with an optional 2 year extension period and is estimated to commence 1st April 2026.

  • No preliminary market engagement: Preliminary Market Engagement (PME) notice was published in Jun 2025. The PME was completed in July 2025.

CPV: Doors · Installation of doors and windows and related components · Repair and maintenance services · Repair and maintenance services of building installations · Repair and maintenance services of electrical and mechanical building installations · Repair and maintenance services of electrical building installations

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsPublished value£450,000
Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £450,000 exc. VAT · £540,000 inc. VAT
Delivery: South West
Extensions: After the initial three year period the contract performance and requirements will be reviewed, and extended for a further 1 x 24 month period if required.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 30%Price: 60%Social value: 10%
Published sub-criteria (6)
  • Q1 Quality Assurance: 10%
  • Q3 Programme Delivery: 10%
  • Q2 Health & Safety: 5%
  • Q4 Contract Administration: 5%
  • Price: 60%
  • Q5 Social Value: 10%
Published award criteria (6)
  • Price
  • Q1 Quality Assurance
  • Q3 Programme Delivery
  • Q5 Social Value
  • Q2 Health & Safety
  • Q4 Contract Administration
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
20 Oct 2025, 16:33 BST
Last source update
13 Apr 2026, 16:36 BST
Award evaluation window
Submission end – 8 Jan 2026
Authority reference
DN794509
FTS notice number
2025/S 000-066846
Latest notice
Contract details notice (UK7)
Classification (CPV)
DoorsInstallation of doors and windows and related componentsRepair and maintenance servicesRepair and maintenance services of building installationsRepair and maintenance services of electrical and mechanical building installationsRepair and maintenance services of electrical building installations
Delivery area
South West (UKK14)
Official registry OCID
ocds-h6vhtk-05d019 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
17 Nov 2025, 15:00 GMT
Clarification deadline
7 Nov 2025, 15:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

The appointment of a contractor for the service and maintenance of automatic doors

Swindon Borough Council are looking to engage with an experienced contractor to provide responsive and scheduled bi-annual maintenance of its automatic doors.

The Council expects the contractor to repair any faulty automatic doors as and when required, with an all-inclusive service. This all-inclusive service should include all call out, fault investigation, repairs, labour and materials, travel and related costs during the duration of the contract. It should be noted that the contract shall comprise of the inspection, ongoing maintenance and repair of automatic doors, both planned servicing and also remedial works are within the scope of this contract. This will be required 24 hours, 7 days a week (including weekend and Bank Holidays) working.

The contract will be for a period of 3 Years with an optional 2 year extension period and is estimated to commence 1st April 2026.

Estimated contract spend is between £250,000.00 - £270,000.00 ex vat across the initial 3 year term and £415,000.00 - £450,000.00 across the full 5 year term.

Full details relating to the services are provided in the tender documents.

To participate, Suppliers will need to Register as a Supplier with ProContract, www.supplyingthesouthwest.org.uk ↗, then Register an Interest before obtaining access to the tender documents. In the event of difficulties registering as a supplier, please refer to the System Administrator Proactis support team [email protected]

Tender clarifications to be submitted in writing via Messaging in ProContract tender portal by 7th November 2025 15:00 hrs UK Local time. The Council’s responses to these clarification questions will be issued periodically on the ProContract tender portal.

Tender Responses are required to be submitted no later than 17th November 2025, 15:00 hrs UK Local time via ProContract tender portal - www.supplyingthesouthwest.org.uk ↗

Supplying the South West Portal, www.supplyingthesouthwest.org.uk ↗ is the only portal that includes all the relevant documents required to respond to this opportunity, bearing Project Id: DN794509

No Tender submissions will be considered without completing the tender documents in full including attachments and returning them in alignment with the instructions within the tender documents.

Timeline

20 Oct 2025 → 13 Apr 2026 · 8 dates
  1. Tender notice published366 days ago
    20 Oct 2025, 16:33 BST
  2. Clarification questions by348 days ago
    7 Nov 2025, 15:00 GMT
  3. Submission deadline338 days ago
    17 Nov 2025, 15:00 GMT
  4. Award decision expected by286 days ago
    8 Jan 2026, 23:59 GMT
  5. Assessment summaries sent275 days ago
    20 Jan 2026
  6. Standstill ends265 days ago
    29 Jan 2026, 23:59 GMT
  7. Contract starts204 days ago
    1 Apr 2026, 00:00 BST
  8. Latest notice published191 days ago
    13 Apr 2026, 16:36 BST

Notice history

5 events · 3 releases on Find a Tender · since 20 Oct 2025
  1. Tender notice published
    20 Oct 2025, 16:33 BST
    UK4
  2. Contract award notice published
    20 Jan 2026, 17:54 GMT
    UK6
  3. Status changed to complete
    20 Jan 2026, 17:54 GMT
  4. Contract signature expected
    27 Feb 2026, 23:59 GMT
    scheduled
  5. Contract details notice published
    13 Apr 2026, 16:36 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £349,9561 award exc. VAT
Bids received 11 from SMEs
Named bidders 1published on the award notice
Contracts signed 1latest 25 Mar 2026
Awarded toValueDateStatus
Severnside SecuritySME1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: Initial contract for 3 years with the option to extend for a further 2 years£349,95620 Jan 2026Awarded

Contracts

  • The Service and Maintenance of Automatic Doors · Severnside SecuritySME

    Signed
    25 Mar 2026
    Value
    £349,956
    Period
    1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031 with extensions
    Status
    active
    Extensions
    Initial contract for 3 years with the option to extend for a further 2 years

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders · 12 at stage one10—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Swindon Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PNPT-6195-XDWV Swindon Borough Council, Civic Offices, Euclid Street, Swindon, South West, SN1 2JHContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Severnside Security LimitedAwarded supplierGB-PPON: PYPM-4685-RVPQ 1st Floor Offices, 105 Church Street, Tewkesbury, South West, GL20 5ABContact name, email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender