Official UK procurement notice
The Provision of Soft Facilities Management Services
Authority: ORIEL ESTATES SERVICES LLP (Central government)
What is being bought
Published requirement descriptionOriel is a joint initiative between Moorfields Eye Hospital NHS Foundation Trust, the UCL Institute of Ophthalmology, and Moorfields Eye Charity. Together, all services at Moorfields Eye Hospital on City Road and the UCL Institute of Ophthalmology on Bath Street, will be relocated to a new, integrated centre in Camden. This move is a transformative opportunity to create
a world-leading centre for eye care, research, and education. Harnessing clinical care and research expertise under one roof in a new fit-for-purpose centre will enable closer collaboration between clinicians and researchers to speed up the delivery of treatments
and therapies for patients. The centre will deliver the highest-quality clinical care, research and education in an environment that promotes innovation.
As a new development, Oriel requires the procurement of a comprehensive Soft Facilities Management (FM) Services solution to make the building fully operational. This service will include:
- Cleaning
- Grounds Maintenance
- Security
- Portering
- Reception
- Patient and Staff Catering
- Waste Management
- The authority expects to re-tender this requirement around 1 Dec 2031, 23:59 GMT.
- How the procedure runs: Competitive Flexible Procedure under the new Procurement Act 2023. This will be a multi stage process: Stage 1 - Invitation to Participate - PSQ/ Supplier Information Questionnaire. The Authority will undertake a review of the completed PSQ with reference to any information held on the Central Digital Platform. Responses to any conditions of participation, including pass/fail questions and scored questions, will be assessed in accordance with the selection process and any selection criteria as set out in the Tender Documentation. The assessment of these responses will identify the seven (7) highest ranking Suppliers who will be invited to participate in Stage 2, Stage 3 and Stage 4. Stage 2 - Invitation to Submit Initial Tender. The seven (7) highest-ranked tenderers that have not been excluded from the procurement process at Stage 1 will be invited to participate in the Initial Tender. The Initial Tender will not be scored and will serve solely as the basis for the Feedback Meeting Stage (Stage 3). However, the seven (7) highest-ranked Tenderers are still required to complete the relevant questionnaires and documentation. Stage 3 - Feedback Meetings (not scored) Meetings will be held with each Tenderer to provide feedback relative to their Initial Tender. Stage 4 - Invitation to submit a Best and Final Offer (BAFO) Following the completion of Stage 3, the tenderers that have not been excluded from the procurement process will be invited by the Contracting Authority to submit Best and Final Offer (BAFO) Tenders. The Authority reserves the right to refine any specific award criteria during the Procurement (in accordance with section 24 of the Procurement Act 2023).
CPV: Facilities management services
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£21,900,000
- Condition of participationshortlisting
Pass / Fail questions and Scored Questions
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (3)
- Quality
- Social Value
- Price
- Condition of participationshortlisting
Pass / Fail questions and Scored Questions
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 1 Dec 2031
- First published
- 13 Feb 2026, 15:22 GMT
- Last source update
- 30 Mar 2026, 11:49 BST
- Award evaluation window
- Submission end – 9 Oct 2026
- FTS notice number
2026/S 000-029007- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06542eFind a Tender
- How it runs
Competitive Flexible Procedure under the new Procurement Act 2023. This will be a multi stage process:
Stage 1 - Invitation to Participate - PSQ/ Supplier Information Questionnaire.
The Authority will undertake a review of the completed PSQ with reference to any information held on the Central Digital Platform. Responses to any conditions of participation, including pass/fail questions and scored questions, will be assessed in accordance with the selection process and any selection criteria as set out in
the Tender Documentation. The assessment of these responses will identify the seven (7) highest ranking Suppliers who will be invited to participate in Stage 2, Stage 3 and Stage 4.
Stage 2 - Invitation to Submit Initial Tender.
The seven (7) highest-ranked tenderers that have not been excluded from the procurement process at Stage 1 will be invited to participate in the Initial Tender. The Initial Tender will not be scored and will serve solely as the basis for the Feedback
Meeting Stage (Stage 3). However, the seven (7) highest-ranked Tenderers are still required to complete the relevant questionnaires and documentation.
Stage 3 - Feedback Meetings (not scored)
Meetings will be held with each Tenderer to provide feedback relative to their Initial Tender.
Stage 4 - Invitation to submit a Best and Final Offer (BAFO)
Following the completion of Stage 3, the tenderers that have not been excluded from the procurement process will be invited by the Contracting Authority to submit Best and Final Offer (BAFO) Tenders.
The Authority reserves the right to refine any specific award criteria during the Procurement (in accordance with section 24 of the Procurement Act 2023).
How it was run
Official notice- Requests to participate (first stage)
- 27 Apr 2026, 10:00 BST
- Submission deadline
- 27 Apr 2026, 10:00 BST
- Clarification deadline
- 20 Apr 2026, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
To express interest and participate in the tender, please register and apply via the Atamis e-sourcing portal
health-family.force.com/s/Welcome ↗
Atamis Reference: C427981
Should Tenderers have any queries, or have any problems using the portal, they should contact Helpdesk at:
Phone: 0800 9956035
E-mail: [email protected]
Please note that all communication will take place via the Atamis portal.
Timeline
13 Feb 2026 → 15 Dec 2026 · 8 dates- Planning notice published250 days ago13 Feb 2026, 15:22 GMT
- Next notice expected224 days ago10 Mar 2026, 23:59 GMT
- Market engagement224 days ago10 Mar 2026, 23:59 GMT
Oriel invites interested organisations to attend a pre-market engagement session, to be held via Microsoft Teams, regarding the provision of Soft FM services to Oriel Estates Services LLP. The session will provide an overview of the opportunity and to engage with potential suppliers ahead of the formal tender process.
Following the session, participating organisations will be invited to complete a questionnaire.
Pre-tender engagement session details:
Date: 27 February 2026
Time: 11:00 - 12:00 pm
Platform: Microsoft Teams
To register and receive the meeting link, please email [email protected], including "Oriel Soft FM Pre-Market Engagement" in the subject line of your message, no later than 17:00pm on 20th February 2026.
We look forward to your participation and to sharing more information about this exciting opportunity.
- Tender notice published205 days ago30 Mar 2026, 11:49 BST
- Clarification questions by184 days ago20 Apr 2026, 17:00 BST
- Submission deadline177 days ago27 Apr 2026, 10:00 BST
- Award decision expected by12 days ago9 Oct 2026, 23:59 BST
- Today21 Oct 2026
- Contract startsin 55 days15 Dec 2026
Notice history
4 events · 2 releases on Find a Tender · since 13 Feb 2026- Preliminary market engagement notice published13 Feb 2026, 15:22 GMTUK2
- Tender notice published30 Mar 2026, 11:49 BSTUK4
- Status changed to active30 Mar 2026, 11:49 BST
- Procurement method changed30 Mar 2026, 11:49 BST
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender