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Official procurement procedure

The Provision of Mystery Shoppers

No classification published
Location not published
Official notice
Published value
£306,472
Submission deadline 11 May 2026, 12:00 BST
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Construction Industry Training Board (CITB): "The Provision of Mystery Shoppers". Published status: complete. Published value: £306,472. 1 published lot. Recorded submission deadline: 11 May 2026, 12:00 BST. See the official notice for participation instructions.
Contracting AuthorityConstruction Industry Training Board (CITB)Scope & CategoriesNot publishedSubmission Window
Closed
11 May 2026, 12:00 BST
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£306,472
Bidder Intelligence · Authority Profile: Construction Industry Training Board (CITB)
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Construction Industry Training Board (CITB). These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
5.6Bids / Report
0% of reports have one bid
Supplier ConcentrationHigh Concentration
Kerv Digital LimitedTop vendor: 57.3% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 17 active published awards; 8 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
Kerv Digital Limited1 win£980,217
Mig Anglia Limited1 win£309,938
Ben Burgess & Co Limited1 win£155,992
Team Telemarketing Ltd1 win£120,000
Chesterfield College1 win£72,500
Procedure terms
Contracting AuthorityConstruction Industry Training Board (CITB)
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published7 Jul 2026, 10:47 BST
Last source update7 Jul 2026, 10:47 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-067cc9
What is being bought
CITB operates mystery shops with the core objective of consistently monitoring testing and training centres to provide CITB with assurance that those centres are operating and following the scheme rules for each product and are delivering the standards and customer experience CITB expects.
What changed
From the official release history
  1. Official notice release published
    7 Jul 2026, 10:47 BST
  2. tender value changed
    4 Jun 2026, 12:44 BST
  3. Status changed to complete
    4 Jun 2026, 12:44 BST
  4. Official notice release published
    4 Jun 2026, 12:44 BST
  5. Submission deadline changed to published date
    4 Jun 2026, 12:44 BST
  6. tender value changed
    7 Apr 2026, 11:38 BST
  7. Status changed to active
    7 Apr 2026, 11:38 BST
  8. Official notice release published
    7 Apr 2026, 11:38 BST
  9. Submission deadline changed to 11 May 2026, 12:00 BST
    7 Apr 2026, 11:38 BST
  10. Buyer information updated
    7 Apr 2026, 11:38 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    7 Jul 2026, 10:47 BST
  2. Submission deadline
    11 May 2026, 12:00 BST
  3. Award active
    Not published · Not published
  4. Contract active
    Signed 6 Jul 2026, 00:00 BST · £306,472
Commercial outcome and competition
Awards
Mystery Shoppers Ltd
Not published · Not published · active
Contracts
Contract
£306,472 · signed 6 Jul 2026, 00:00 BST · active
Contract period: 22 Jul 2026, 00:00 BST — 20 Jul 2029, 23:59 BST
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Construction Industry Training Board (CITB)

Contracting authority GB-PPON-PGZW-2274-ZBTV
View buyer profile

  • Construction Industry Training Board
    buyer

    GB-PPON: PGZW-2274-ZBTV
    4 Cyrus Way, Peterborough, UKH11, PE7 8HP, GB
    seyi.osoba@citb.co.uk

  • Mystery Shoppers Ltd
    supplier

    GB-PPON: PQPW-7527-MTNZ
    Dalton House, 60 Windsor Avenue, London, UKI63, SW19 2RR, GB
    enquires@mystery-shoppers.co.uk
Documents (1)
Official links; attachments are not copied

  • Not published

    tender
    conflictOfInterest
Related procedures (0)
No data
No related procedures published