TenderlineUK
Procurement Intelligence
Search
Find a TenderAwardedContract details notice
Published 7 Apr 2026, 11:38 BST

Official UK procurement notice

The Provision of Mystery Shoppers

Official notice

Authority: Construction Industry Training Board

ServicesOpen procedureAbove thresholdSME suitable
Sectors: Business Services & Consultancy (79) Delivery: East of England (UKH11)
Published estimate£306,472≈ £102k / year · £306,472 inc. VAT
Submissions closed 11 May 2026awarded 4 Jun 2026
Awarded to Mystery Shoppers Ltd
Contract term 3 yrsends 20 Jul 2029 · up to 19 Jul 2030 with extensions · starts 22 Jul 2026

What is being bought

Published requirement description

CITB operates mystery shops with the core objective of consistently monitoring testing and training centres to provide CITB with assurance that those centres are operating and following the scheme rules for each product and are delivering the standards and customer experience CITB expects.

CPV: Market research services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEPublished value£306,472
Contract period: 22 Jul 2026 – 20 Jul 2029 (3 yrs) · up to 19 Jul 2030 with extensionsValue: £306,472 exc. VAT · £306,472 inc. VAT
Delivery: East of EnglandEligibility: SME eligible
Extensions: 3 years with an option to extend for 1 year (3+1)
79310000 Market research services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Technical: 70%
  • Price: 30%
Published award criteria (2)
  • Price
  • Technical
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
7 Apr 2026, 11:38 BST
Last source update
7 Jul 2026, 10:47 BST
Award evaluation window
Submission end – 29 Jun 2026
FTS notice number
2026/S 000-031365
Latest notice
Contract details notice (UK7)
Classification (CPV)
Market research services
Delivery area
East of England (UKH11)
Official registry OCID
ocds-h6vhtk-067cc9 Find a Tender

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
11 May 2026, 12:00 BST
Clarification deadline
27 Apr 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.delta-esourcing.com ↗

Timeline

7 Apr 2026 → 22 Jul 2026 · 8 dates
  1. Tender notice published198 days ago
    7 Apr 2026, 11:38 BST
  2. Clarification questions by178 days ago
    27 Apr 2026, 12:00 BST
  3. Submission deadline164 days ago
    11 May 2026, 12:00 BST
  4. Assessment summaries sent140 days ago
    4 Jun 2026, 00:00 BST
  5. Standstill ends127 days ago
    16 Jun 2026, 23:59 BST
  6. Award decision expected by114 days ago
    29 Jun 2026, 23:59 BST
  7. Latest notice published107 days ago
    7 Jul 2026, 10:47 BST
  8. Contract starts92 days ago
    22 Jul 2026, 00:00 BST

Notice history

5 events · 3 releases on Find a Tender · since 7 Apr 2026
  1. Tender notice published
    7 Apr 2026, 11:38 BST
    UK4
  2. Contract award notice published
    4 Jun 2026, 12:44 BST
    UK6
  3. Status changed to complete
    4 Jun 2026, 12:44 BST
  4. Contract signature expected
    6 Jul 2026, 23:59 BST
    scheduled
  5. Contract details notice published
    7 Jul 2026, 10:47 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £306,4721 award inc. VAT; no net value published
Bids received 4
Contracts signed 1latest 6 Jul 2026
Awarded toValueDateStatus
Mystery Shoppers LtdSME22 Jul 2026 – 20 Jul 2029 · up to 19 Jul 2030Extensions: 3 years with an option to extend for 1 year (3+1)£306,472 inc. VAT4 Jun 2026Awarded

Contracts

  • Contract 1 · Mystery Shoppers LtdSME

    Signed
    6 Jul 2026
    Value
    £306,472 inc. VAT
    Period
    22 Jul 2026 – 20 Jul 2029 · up to 19 Jul 2030 with extensions
    Status
    active
    Extensions
    3 years with an option to extend for 1 year (3+1)

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders · 5 at stage one00—

Contracting authority & participating public bodies

Construction Industry Training Board

Contracting authorityPublic authority - sub-central government GB-PPON: PGZW-2274-ZBTV 4 Cyrus Way, Peterborough, East of England, PE7 8HPContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Mystery Shoppers LtdAwarded supplierGB-PPON: PQPW-7527-MTNZ Dalton House, 60 Windsor Avenue, London, London, SW19 2RRContact name, email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender