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Find a TenderAwardedContract details notice
Published 30 Jul 2026, 18:01 BST

Official UK procurement notice

The provision of managed IT services

Official notice

Authority: RAILWAY HOUSING ASSOCIATION AND BENEFIT FUND (Housing)

Below threshold - limited competition
Sectors: IT Services & Software (72) Delivery: North East (UKC13)
Awarded value£206,950published contract · inc. VAT
Awarded 30 Jul 2026
Awarded to ITC Service Limited

What is being bought

Published requirement description

Following market exit by the incumbent, Civica, we are appointing a single managed service partner to support our IT estate end to end, to replace them. In summary, we need a partner who will provide reliable day-to-day support with root-cause fixes, keep us secure and compliant in a way proportionate to our size, modernise our connectivity, help us get more value from Microsoft 365, and act as a cost-conscious strategic advisor as we move towards a "SaaS First" model.

The service must be deliverable and affordable for an organisation of our size, being roughly 40 staff, around £5m turnover and around 1,620 homes, rather than an enterprise-grade build we could not justify or sustain.

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: North East
72510000 Computer-related management services72610000 Computer support services

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - limited competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
30 Jul 2026, 18:01 BST
Last source update
30 Jul 2026, 18:01 BST
FTS notice number
2026/S 000-072422
Latest notice
Contract details notice (UK7)
Delivery area
North East (UKC13)
Official registry OCID
ocds-h6vhtk-06d82b Find a Tender

Notice history

1 event · 1 release on Find a Tender
  1. Contract details notice published
    30 Jul 2026, 18:01 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £206,9501 contract inc. VAT; no net value published
Contracts signed 1latest 30 Jul 2026
Awarded toValueDateStatus
ITC Service LimitedSME£206,950 inc. VAT †—Awarded

Contracts

  • Managed Service Provision · ITC Service LimitedSME

    Signed
    30 Jul 2026
    Value
    £206,950 inc. VAT
    Period
    30 Jul 2026 – 30 Sept 2027
    Status
    active

Contracting authority & participating public bodies

RAILWAY HOUSING ASSOCIATION AND BENEFIT FUND

Contracting authorityPublic authority - sub-central government GB-COH: 12463812 · GB-PPON: PTQB-7766-GBQN Maple House 11 Tillage Green, Darlington, North East, DL2 2GLContact email

Bidders & participating suppliers

1 commercial party on the notice
  • ITC Service LimitedAwarded supplierGB-COH: 05723976 9 Merchant Court, Monkton Business Park South, Hebburn, North East, NE31 2EXContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender