Find a TenderAwarded without competition
Published 29 May 2026, 15:53 BST

Official UK procurement notice

The Provision of Enhanced Virtual Care Project

Official notice

Authority: Royal Free London NHS Foundation Trust (Central government)

ServicesAward procedure without prior publication of a call for competition
Sectors: Health & Social Care (85) Delivery: UK
Published estimate£12,000,000exc. VAT25% below published estimate
Submissions closed 29 Jun 2026
Awarded to Doccla UK Ltd

What is being bought

Published requirement description

Royal Free London NHS Foundation Trust sought to procure Enhanced Virtual Care Services.<br/><br/>The Service provides digitally enabled proactive care for people with complex long-term conditions who are at increased risk of deterioration and avoidable admission. A third party is sought to help deliver remote monitoring, structured clinical triage, personalised care planning, health coaching and medicines optimisation, with agreed escalation routes into primary, community, virtual ward and acute services.<br/><br/>The Authority intends to award a contract, following a Competitive Process, in accordance with The Health Care Services (Provider Selection Regime) Regulations 2023 (“PSR 2023”). For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

CPV: Community health services · Health services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewalPublished value£12,000,000
Delivery: UK
Extensions: Option to extend for a further 1+1+1 years.Variant bids: not allowed

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
29 May 2026, 15:53 BST
Last source update
23 Jul 2026, 09:17 BST
Award evaluation window
29 Jun 2026 – …
FTS notice number
2026/S 000-069440
Classification (CPV)
Community health servicesHealth services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06a933 Find a Tender
Why no open competition
The procurement falls outside the scope of application of the directive
Published justification

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 3rd March 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.

Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. <br/><br/>The standstill period begins on the day after the publication of this notice. <br/><br/>Representations by providers must be made to the relevant authority by midnight, 3rd August 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.<br/><br/>Decision-makers:<br/>Denis Enright - Director of Neighbourhood Health, Royal Free London NHS Trust<br/>Tara Sood - National Specialty Advisor, Urgent and Emergency Care<br/>Azhar Choudhury - Senior Management Accountant<br/><br/>No conflicts of interest declared.<br/><br/>In assessing proposals, the authority applied the below weightings to the key criteria to ensure the selection of a provider that best aligned with strategic priorities, delivering high-quality, cost-effective, and sustainable services. The key criteria were assigned weightings based on their importance in achieving the authority’s objectives.<br/><br/>The Authority has considered the 5 Key Criteria as set out under the PSR 2023:<br/><br/>Key Criteria 1: Quality and Innovation;<br/>Key Criteria 2: Value;<br/>Key Criteria 3: Integration, collaboration and service;<br/>Key Criteria 4: Improving access, reducing health inequalities and facilitating choice; and<br/>Key Criteria 5: Social Value.<br/><br/>These categories have been incorporated and extended specifically for this procurement into the following key criteria:<br/><br/>Key Criteria 1: Service Delivery Model & Clinical Approach (12.00%)<br/>Key Criteria 2: Value (30.00%)<br/>Key Criteria 3: Integration & Pathway Coordination (4.00%)<br/>Key Criteria 4: Patient Identification, Onboarding & Engagement (13.00%)<br/>Key Criteria 5: Clinical Governance, Safety & Risk Management (9.00%)<br/>Key Criteria 6: Workforce Model & Capability (9.00%)<br/>Key Criteria 7: Digital Platform, Data & Reporting (8.00%)<br/>Key Criteria 8: Outcome Measurement & Commercial Governance (5.00%)<br/>Key Criteria 9: Social Value (Climate Change, 5% and Community Integration, 5%) (10.00%)<br/><br/>Please contact Procurement with any representations.<br/>[email protected]

How it was run

Official notice
Run through: Atamis (Health Family) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)

Tender documents are also served through a separate tool: https://atamis-1928.my.site.com/s/Welcome ↗

Submission deadline
29 Jun 2026, 10:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
29 Jun 2026, 10:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

29 Jun 2026 → 23 Jul 2026 · 3 dates
  1. Submission deadline117 days ago
    29 Jun 2026, 10:00 BST
  2. Bids opened117 days ago
    29 Jun 2026, 10:00 BST
  3. Notice published93 days ago
    23 Jul 2026, 09:17 BST

Notice history

2 events · 3 releases on Find a Tender · since 22 Jul 2026
  1. Status changed to complete
    22 Jul 2026, 18:01 BST
  2. Procurement method changed
    22 Jul 2026, 18:01 BST
Published amendments (1)

AD1.3.1 ExplanationThis is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Represe…

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £9,000,0001 contract exc. VAT
Bids received 2
Contracts signed 1latest 21 Jul 2026
Awarded toValueDateStatus
Doccla UK Ltd£9,000,000 †—Awarded

Contracts

  • Contract 069373-2026-1 · Doccla UK Ltd

    Signed
    21 Jul 2026
    Value
    £9,000,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids———

Contracting authority & participating public bodies

Royal Free London NHS Foundation Trust

Contracting authorityCentral GovernmentBody governed by public lawHealth Pond St, London, London, NW3 2QGContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • The High CourtReview body London

Bidders & participating suppliers

1 commercial party on the notice
  • Doccla UK LimitedAwarded supplier12206481 184 Shepherds Bush Road, London, UK, W6 7NLContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.