Find a TenderAwarded
Published 4 Sept 2023, 15:39 BST

Official UK procurement notice

The Good Shepherd Trust - IT Support Services

Official notice

Authority: The Good Shepherd Trust

ServicesRestricted procedure
Awarded value£470,475published contract · exc. VAT
Submissions closed 4 Oct 2023awarded 26 Feb 2024
Awarded to Eduthing Limited

What is being bought

Published requirement description

The Good Shepherd Trust require an external service provider to fulfil their IT Support Services requirements.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published
Lot #1The Good Shepherd Trust require an external service provider to fulfil their IT…Awarded

The Good Shepherd Trust require an external service provider to fulfil their IT Support Services requirements. Currently support across the Trust is outsourced to two providers. Further information on the Trust's requirements can be found within the Invitation to Tender and supporting documentation.

Delivery: South East · Surrey
Extensions: 60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)Second stage: 5–6 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Price: 35%
Published sub-criteria (4)
  • Service Delivery: 40%
  • Customer Care: 15%
  • Added Value: 10%
  • price: 35%
Published award criteria (4)
  • Service Delivery: 40.00%
  • Customer Care: 15.00%
  • Added Value: 10.00%
  • Price: 35.00%
Conditions of participation3
  • Suitability

    In the first instance, candidates should register with multiquote.com and express an interest in the contract. Contract details can be found under the 'Opportunities’ section of the multiquote.com homepage. A Selection Questionnaire (SQ)must be completed and returned (via multiquote.com) as part of the request to participate process. Candidates will need to provide as part of the request to participate process evidence of business quality standards, accreditations, and relevant experience. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process.

  • Economic & financial standing

    In the first instance, candidates should register with multiquote.com and express an interest in the contract. Contract details can be found under the 'Opportunities’ section of the multiquote.com homepage. A Selection Questionnaire (SQ)must be completed and returned (via multiquote.com) as part of the request to participate process. Candidates will need to provide as part of the request to participate process evidence of business quality standards, accreditations, and relevant experience. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process.

    Minimum: Minimum Turnover: As stated in tender documents Minimum Insurance Levels: £5 million Employers Liability £10 million Public Liability £2m Professional Indemnity
  • Technical & professional ability

    In the first instance, candidates should register with multiquote.com and express an interest in the contract. Contract details can be found under the 'Opportunities’ section of the multiquote.com homepage. A Selection Questionnaire (SQ)must be completed and returned (via multiquote.com) as part of the request to participate process. Candidates will need to provide as part of the request to participate process evidence of business quality standards, accreditations, and relevant experience. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process.

    Minimum: As stated in tender documents
What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
4 Sept 2023, 15:39 BST
Last source update
26 Feb 2024, 12:00 GMT
Authority reference
CA12825 -
FTS notice number
2024/S 000-006080
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
South East (UKJ2)
Official registry OCID
ocds-h6vhtk-03f9cf Find a Tender
Contract terms
Performance terms

As stated in tender documents

Review and risk notes
Review procedure

The authority will incorporate a minimum 10 calendar day standstill period at the point that information on the award of the contract is communicated to tenderers. If an appeal regarding the award of contract has not been successfully resolved then the Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take action in the High Court. Any such action must be brought promptly (generally within 3 months).

Publisher note: Section II.3) – dates refer to the initial contract period and do not include the options of any extensions. Section IV.3.5) – any dates shown are an estimate. In the first instance, candidates should register with www.multiquote.com and express an interest in the contract, full details of the contract will be available. The Contracting Authority shall not be under any obligation to accept any tender. The Contracting Authority reserves the right to cancel the entire or parts of the tender, without such an action conferring any right to compensation on the Tenderers. The Contracting Authority has no liability to settle any cost incurred by the tenderer as a result of the tendering procedure.

How it was run

Official notice
Run through: MultiQuote · Who buys & how to bid on MultiQuote
Supplier login requiredLanguage: EN
Access & registration note: Free
Submission deadline
4 Oct 2023, 17:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

4 Oct 2023 → 26 Feb 2024 · 2 dates
  1. Submission deadline
    4 Oct 2023, 17:00 BST
  2. Notice published
    26 Feb 2024, 12:00 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    26 Feb 2024, 12:00 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £470,4751 contract exc. VAT
Bids received 5
Contracts signed 1latest 26 Feb 2024
Awarded toValueDateStatus
Eduthing LimitedSME£470,475 †—Awarded

Contracts

  • The Good Shepherd Trust - IT Support Services · Eduthing LimitedSME

    Signed
    26 Feb 2024
    Value
    £470,475
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5bids———

Contracting authority & participating public bodies

The Good Shepherd Trust

Contracting authorityBody governed by public lawEducation Larch Avenue, Guildford, South East, GU1 1JYContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Tenet Education Services LtdMediation bodyReview bodyReview contact point SalfordContact email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • eduthing limitedAwarded supplier 5 Walton Lodge , Bridge Street, Surrey, UK, KT12 1BTContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.