Official UK procurement notice
TfW Retail Ticketing Solution (RTS)
Authority: Transport for Wales Rail Limited (Utility Buyer) (Public body)·Consortium: 3 public authorities
Sectors: Office and computing machinery, equipment and supplies except furniture and software packages (30)Transport Equipment & Vehicles (34)Repair & Maintenance (50) Delivery: UKWales (UKL)
Published estimate£7,000,000≈ £2.3m / year · £8,400,000 inc. VAT3.9% below published estimate
Submissions closed 16 Jul 2025awarded 26 Nov 2025
Award (standstill) to Vix Technology UK Ltd
Contract term 3 yrsends 30 Sept 2028 · up to 30 Sept 2031 with extensions · starts 1 Oct 2025
What is being bought
Published requirement descriptionFollowing the recent tender exercise this is to notify the market of the award of a new contract to the Supplier offering the most advantageous tender for the provision of a new Retail Ticketing Solution to TFWRL.
- The authority expects to re-tender this requirement around 1 Jul 2030, 23:59 BST.
CPV: IT services: consulting, software development, Internet and support · Maintenance and repair of ticket-issuing machinery · Maintenance and repair of ticket-validation machinery · Ticket-issuing machines · Ticket-validation machines · Transport tickets
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£7,000,000
30123100 Ticket-validation machines30144200 Ticket-issuing machines34980000 Transport tickets50316000 Maintenance and repair of ticket-issuing machinery50317000 Maintenance and repair of ticket-validation machinery72000000 IT services: consulting, software development, Internet and support
Pre-qualification & selection criteria (PQQ)2
- Economic & financial standing
Please refer to tender documentation
- Technical & professional ability
Please refer to tender documentation
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Published award criteria (2)
- Quality: Experience Questions 5% Wellbeing of Future Generations Act related Questions 10% Quality Questions 20% Functional Requirements 20% Non-functional Requirements 10%
- Price
Conditions of participation2
- Economic & financial standing
Please refer to tender documentation
- Technical & professional ability
Please refer to tender documentation
What this means for your bid
- Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Utilities
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · next expected 1 Jul 2030
- First published
- 23 May 2025, 12:26 BST
- Last source update
- 19 Dec 2025, 15:10 GMT
- Award evaluation window
- Submission end – 19 Sept 2025
- Authority reference
TFW0910.00- FTS notice number
2025/S 000-031629- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05221dFind a Tender
How it was run
Official noticeRun through: Jaggaer · Who buys & how to bid on Sell2Wales
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
- Submission deadline
- 16 Jul 2025, 12:00 BST
- Clarification deadline
- 8 Jul 2025, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en, cy
Detailed submission instructions & authority contactsFrom official release
etenderwales.bravosolution.co.uk ↗
ITT code - itt_117811
Timeline
23 May 2025 → 19 Dec 2025 · 9 dates- Planning notice published23 May 2025, 12:26 BST
- Tender notice published11 Jun 2025, 15:57 BST
- Clarification questions by8 Jul 2025, 17:00 BST
- Submission deadline16 Jul 2025, 12:00 BST
- Next notice expected1 Sept 2025, 23:59 BST
- Award decision expected by397 days ago19 Sept 2025, 23:59 BST
- Contract starts386 days ago1 Oct 2025, 00:00 BST
- Assessment summaries sent330 days ago26 Nov 2025
- Latest notice published307 days ago19 Dec 2025, 15:10 GMT
Notice history
11 events · 5 releases on Find a Tender · since 23 May 2025- Pipeline notice published23 May 2025, 12:26 BSTUK1
- Tender notice published11 Jun 2025, 15:57 BSTUK4
- Status changed to active11 Jun 2025, 15:57 BST
- Procurement method changed11 Jun 2025, 15:57 BST
- Deadline published: 16 Jul 2025, 12:00 BST11 Jun 2025, 15:57 BST
- Buyer details updated11 Jun 2025, 15:57 BST
- Contract award notice published28 Nov 2025, 17:04 GMTUK6
- Status changed to complete28 Nov 2025, 17:04 GMT
- Contract award notice published5 Dec 2025, 16:52 GMTUK6
- Contract award notice published19 Dec 2025, 15:10 GMTUK6
- Contract signature expected5 Jan 2026, 23:59 GMTscheduled
Routine re-releases (5)
- 2025-06: 1 release · 11 Jun 2025
- 2025-05: 1 release · 23 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1some still in standstill
Awarded value £6,727,2521 award exc. VAT
Bids received 33 from SMEs
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Vix Technology UK Ltd6 Jan 2026 – 5 Jan 2029 · up to 5 Jan 2032Extensions: Option to extend for up to three periods of 12 months each · Options: • PAYG cEMV Integration • Bags and carry straps • Mag Stripe Reader/Write Support (Station Ticket Office Only) • Customer Display (total) up to 81 required • Disposal of incumbent equipment · Amended: Extension of Standstill Period to 19th December 2025. · Amended: Extension of Standstill Period to 2nd January 2026. | £6,727,252 | 26 Nov 2025 | Standstill |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders · 4 at stage one | 3 | 0 | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- Transport for WalesContracting authorityPublic authority - sub-central governmentWelsh devolved regulations apply
Bidders & participating suppliers
1 commercial party on the notice- Vix Technology UK LimitedAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender