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Published 7 Apr 2025, 15:55 BST

Official UK procurement notice

TFGM - Shelter Provision, Maintenance and Advertising

Official notice

Authority: Transport for Greater Manchester (Public body)

ServicesCompetitive flexible procedureAbove thresholdConcessionSME suitableAccelerated
Concession value (operator's revenue)£333,000,000initial estimate £399,600,000 · operator revenue, not the authority's budget · 2 value updates
Submissions closed 3 Dec 2025
Next notice expected 30 Sept 2025
Contract term 15 yrsends 2 Jan 2042 · up to 1 Jun 2043 with extensions · starts 1 Jan 2027

What is being bought

Published requirement description

TfGM is seeking a holistic approach across specified assets with one partner a single delivery partner delivering across all services for efficiencies, a reduction in congestion and carbon emissions with consistent shelter design principles across all assets.

The objectives of the project are as follows:

  • Enhanced customer experience with investment in infrastructure with a well-lit, clean, accessible and safe waiting environment with accurate real time and customer travel information
  • One partner approach to service delivery; simplified contract and performance management
  • Consistency of design and quality; one contract and partner to enable standardisation of modular shelter designs consistent across the network.
  • Minimised network disruption: working with one partner and the refurbishment programme will minimise network disruption
  • Added value and savings identified through the sourcing process;
  • Scales of economy benefits through consolidating services; reduced journeys and carbon footprint
  • Consolidating advertising opportunities - maximising, advertising yields and higher revenue share payments to TfGM
  • Digitising advertising inventory to modernise the advertising estate enabling more sophisticated, targeted advertising.
  • Sustainability: TfGM's approach optimises capital spend providing value to GM via the refurbishment of the existing shelter assets
  • Not divided into lots: TFGM is looking to award a single supplier for a full turnkey solution for the delivery of all requirements across shelters and advertising.
  • How the procedure runs: TfGM is undertaking a Competitive Flexible Procedure pursuant to Section 20(2)(b) of the PA 23 and that the aim of the procurement is to enable TfGM to identify the most advantageous tender that is capable of meeting TfGM's requirements. Responses to the PSQ will be used as the first step of selecting Suppliers to tender. Suppliers' responses will be evaluated and scored against the criteria outlined within the PSQ document. The three (3) highest scoring Suppliers who are successful at PSQ stage will then be invited to participate further in the Procurement Process via the ITN. Suppliers are deemed to understand fully the processes that TfGM is required to follow under relevant UK legislation, particularly in relation to the Act. By participating in this Procurement Process, Suppliers accept that they must do so in accordance with the requirements set out in this PSQ and any related document or communication issued by TfGM from time to time in connection with this Procurement Process. The procurement process is as follows: Stage 1 - PSQ Stage: Tenderers invited to participate in this ITN were required to complete a Procurement Specific Questionnaire (PSQ) provided within the Procurement Pack which assessed suppliers according to the exclusion criteria in the PA 23 and TfGM's Conditions of Participation for this Procurement Process. A shortlist of 3 Tenderers will be invited to participate in the ITN Stage. Stage 2 - ITN Stage: Initial Tender Phase - Tenderers are invited to submit an Initial Tender in accordance with this ITN. Negotiation Phase - After TfGM has evaluated all Initial Tenders, TfGM will provide individual feedback to Tenderers, and it will invite the Tenderers to participate in a period of negotiation aimed at improving the quality of Initial Tenders in accordance with this ITN. Interim Tender - (if required and solely at TfGM's discretion), TfGM may call for Interim Tenders whereby a full Interim Tender submission is required, or only certain parts of the Initial Tender are to be updated following the Negotiation Phase above (as notified at the time). Negotiation Phase - (if required) after TfGM has evaluated all Interim Tenders, TfGM will provide individual feedback to Tenderers, and it may invite Tenderers to participate in negotiation aimed at improving the quality of Interim Tenders in accordance with this ITN. Final Tender Phase - On completion of the Negotiation Phase, Tenderers will be invited to submit Final Tenders which will be evaluated by TfGM with a view to awarding the Contract. TfGM expects the Tenderer's Final Tender to be reflective of the feedback provided and negotiations undertaken during the Negotiation Phase(s). During the Final Tender Phase, Tenderers will also be required to complete the Shelter Demonstration Exercise. Final Tenders together with the results of the Shelter Demonstration Exercise will be evaluated by TfGM in order to identify the most advantageous tender in accordance with the evaluation criteria, weighting and evaluation methodology set out in this ITN. A short period shall follow which shall involve TfGM clarifying or confirming commitments made in the Successful Tenderer's Final Tender and ensuring that there is an agreed understanding of how the Contract will operate and reduce the risk of issues arising once the Contract has been entered into. Stage 3 - Contract Award Stage: TfGM will provide all Tenderers that submitted an assessed Final Tender with an assessment summary and publish a contract award notice in accordance with Section 50 of the PA 23. Following which, a Standstill Period will commence, and the Contract will not be entered into until completion of the Standstill Period, and the validation in accordance with this ITN. Following completion of any validation checks and the closing of the Standstill Period, the Successful Tenderer and TfGM may enter into the Contract. No contract will exist between TfGM and the Successful Tenderer until the Contract has been executed by both parties and is dated.

CPV: Advertising material · Bus shelters · Bus-stop shelter construction work · Cleaning services · Installation of street furniture · Repair and maintenance services

The lotProcurement structure

single lot · value published
Lot #1Renewal 15 yrsSMEPublished value£333,000,000
Contract period: 1 Jan 2027 – 2 Jan 2042 (15 yrs) · up to 1 Jun 2043 with extensionsValue: £333,000,000 exc. VAT · £399,600,000 inc. VAT
Delivery: North WestEligibility: SME eligible
Extensions: The right to additional purchases while the contract is valid. TfGM may become responsible for railway stations and parts of the railway network in Grater Manchester. TfGM reserves the right to grant additional rights in respect of those assets as set out in the PSQ and ITN. In addition, in respect of additional features and technologies relating to shelters, TfGM reserves the right to request proposals for the same as set out in Question 1 Appendix 1 relating to Shelter Design Requirements. All additional purchases are at TFGM discretion.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 40%Social value: 10%
Published award criteria (3)
  • Price
  • Quality
  • Social Value
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Concession
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
7 Apr 2025, 15:55 BST
Last source update
28 Oct 2025, 18:28 GMT
Award evaluation window
Submission end – 31 Oct 2026
Authority reference
DN770538
FTS notice number
2025/S 000-069040
Accelerated
Qualifying planned procurement notice
Latest notice
Tender notice (UK4)
Classification (CPV)
Advertising materialBus sheltersBus-stop shelter construction workCleaning servicesInstallation of street furnitureRepair and maintenance services
Delivery area
North West (UKD3)
Official registry OCID
ocds-h6vhtk-04fe43 Find a Tender
How it runs

TfGM is undertaking a Competitive Flexible Procedure pursuant to Section 20(2)(b) of the PA 23 and that the aim of the procurement is to enable TfGM to identify the most advantageous tender that is capable of meeting TfGM's requirements.

Responses to the PSQ will be used as the first step of selecting Suppliers to tender. Suppliers' responses will be evaluated and scored against the criteria outlined within the PSQ document. The three (3) highest scoring Suppliers who are successful at PSQ stage will then be invited to participate further in the Procurement Process via the ITN.

Suppliers are deemed to understand fully the processes that TfGM is required to follow under relevant UK legislation, particularly in relation to the Act. By participating in this Procurement Process, Suppliers accept that they must do so in accordance with the requirements set out in this PSQ and any related document or communication issued by TfGM from time to time in connection with this Procurement Process.

The procurement process is as follows:

Stage 1 - PSQ Stage: Tenderers invited to participate in this ITN were required to complete a Procurement Specific Questionnaire (PSQ) provided within the Procurement Pack which assessed suppliers according to the exclusion criteria in the PA 23 and TfGM's Conditions of Participation for this Procurement Process. A shortlist of 3 Tenderers will be invited to participate in the ITN Stage.

Stage 2 - ITN Stage:

Initial Tender Phase - Tenderers are invited to submit an Initial Tender in accordance with this ITN.

Negotiation Phase - After TfGM has evaluated all Initial Tenders, TfGM will provide individual feedback to Tenderers, and it will invite the Tenderers to participate in a period of negotiation aimed at improving the quality of Initial Tenders in accordance with this ITN.

Interim Tender - (if required and solely at TfGM's discretion), TfGM may call for Interim Tenders whereby a full Interim Tender submission is required, or only certain parts of the Initial Tender are to be updated following the Negotiation Phase above (as notified at the time).

Negotiation Phase - (if required) after TfGM has evaluated all Interim Tenders, TfGM will provide individual feedback to Tenderers, and it may invite Tenderers to participate in negotiation aimed at improving the quality of Interim Tenders in accordance with this ITN.

Final Tender Phase - On completion of the Negotiation Phase, Tenderers will be invited to submit Final Tenders which will be evaluated by TfGM with a view to awarding the Contract. TfGM expects the Tenderer's Final Tender to be reflective of the feedback provided and negotiations undertaken during the Negotiation Phase(s). During the Final Tender Phase, Tenderers will also be required to complete the Shelter Demonstration Exercise. Final Tenders together with the results of the Shelter Demonstration Exercise will be evaluated by TfGM in order to identify the most advantageous tender in accordance with the evaluation criteria, weighting and evaluation methodology set out in this ITN. A short period shall follow which shall involve TfGM clarifying or confirming commitments made in the Successful Tenderer's Final Tender and ensuring that there is an agreed understanding of how the Contract will operate and reduce the risk of issues arising once the Contract has been entered into.

Stage 3 - Contract Award Stage: TfGM will provide all Tenderers that submitted an assessed Final Tender with an assessment summary and publish a contract award notice in accordance with Section 50 of the PA 23. Following which, a Standstill Period will commence, and the Contract will not be entered into until completion of the Standstill Period, and the validation in accordance with this ITN. Following completion of any validation checks and the closing of the Standstill Period, the Successful Tenderer and TfGM may enter into the Contract. No contract will exist between TfGM and the Successful Tenderer until the Contract has been executed by both parties and is dated.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Requests to participate (first stage)
30 Oct 2025, 23:59 GMT
Submission deadline
3 Dec 2025, 23:59 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tenderers are advised that unrestricted and full direct access free of charge to the following procurement documents is available via ProContract at the following link: procontract.due-north.com/register ↗

Timeline

7 Apr 2025 → 1 Jan 2027 · 8 dates
  1. Planning notice published
    7 Apr 2025, 15:55 BST
  2. Market engagement
    31 May 2025, 23:59 BST

    An RFI was issued in relation to this project on 14th April 2023 with a response date of 14th May 2023. TFGM received 6 responses to this RFI.

    TFGM is committed to ensuring the market engagement undertaken in regard to this project is fair, open and transparent.

    We intend to host a supplier engagement session on 8th May at 12pm to provide further information on the upcoming tender and answer any questions that suppliers may have.

    To attend please send your interest to [email protected] with the wording 'TFGM - OOH Shelter Provision and Advertising Supplier Engagement' in the title. Please tell us who from your organisation will be attending so we can ensure the correct email addresses are added to the invite.

  3. Next notice expected390 days ago
    30 Sept 2025, 23:59 BST
  4. Tender notice published363 days ago
    28 Oct 2025, 15:04 GMT
  5. Expressions of interest by360 days ago
    30 Oct 2025, 23:59 GMT
  6. Submission deadline326 days ago
    3 Dec 2025, 23:59 GMT
  7. Today
    26 Oct 2026
  8. Award decision expected byin 6 days
    31 Oct 2026, 23:59 GMT
  9. Contract startsin 67 days
    1 Jan 2027

Notice history

13 events · 5 releases on Find a Tender · since 7 Apr 2025
  1. Preliminary market engagement notice published
    7 Apr 2025, 15:55 BST
    UK2
  2. Planned procurement notice published
    21 Aug 2025, 15:37 BST
    UK3
  3. Status changed to planned
    21 Aug 2025, 15:37 BST
  4. Procurement method changed
    21 Aug 2025, 15:37 BST
  5. Tender notice published
    28 Oct 2025, 15:04 GMT
    UK4
  6. Published value published: £399,600,000
    28 Oct 2025, 15:04 GMT
  7. Status changed to active
    28 Oct 2025, 15:04 GMT
  8. Procurement method changed
    28 Oct 2025, 15:04 GMT
  9. Deadline published: 3 Dec 2025, 23:59 GMT
    28 Oct 2025, 15:04 GMT
  10. Tender notice published
    28 Oct 2025, 15:57 GMT
    UK4
  11. Published value updated to £333,000,000
    28 Oct 2025, 15:57 GMT
    was £399,600,000
  12. Deadline moved to 3 Dec 2025, 23:59 GMT
    28 Oct 2025, 15:57 GMT
    +0 days · was 3 Dec 2025, 23:59 GMT
  13. Tender notice published
    28 Oct 2025, 18:28 GMT
    UK4
Published amendments (1)

Please note the estimated revenue figure of £399,600,000 is including VAT. Excluding VAT is £333,000,000.

Routine re-releases (5)
  • 2025-08: 1 release · 21 Aug 2025
  • 2025-04: 1 release · 7 Apr 2025

Contracting authority & participating public bodies

Transport for Greater Manchester

Contracting authorityPublic authority - sub-central government GB-PPON: PNJQ-2746-NWYT 2 Piccadilly Place, Manchester, North West, M1 3BGContact email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Planned procurement notice planningPlanned procurement noticeUK3Planned procurement notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender