Find a TenderAwarded

Published 13 Jan 2022, 15:54 GMT

Official UK procurement notice

Tender for the Supply/Licence of a Customer Data Platform

Official notice

Authority: S4C (Public body)

GoodsOpen procedure

Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: Wales (UKL14)

Published estimate£210,000exc. VAT

Submissions closed 17 Feb 2022awarded 31 May 2022

Awarded to Twilio Segment

What is being bought

Published requirement description

A contract for the supply and/or licence of a platform/tool/software enabling S4C to access and use customer data for monitoring, research and marketing purposes.

CPV: IT services: consulting, software development, Internet and support · Industry specific software package · Platform interconnectivity software package · Software package and information systems

The lotProcurement structure

single lot · value published

Lot #1AwardedPublished value£210,000

Delivery: Wales

Variant bids: not allowed

48100000 Industry specific software package 48211000 Platform interconnectivity software package 72000000 IT services: consulting, software development, Internet and support

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 75%Price: 25%

Published sub-criteria (8)

Capability to fulfil S4C’s requirements including compatibility with third party services: 35%
Relevant experience including current customers: 5%
The track record of the software/platform/tools.: 5%
Standard of support services including effective communication with S4C.: 5%
Development of the service.: 5%
Usability and user-friendliness of the service: 20%
Details of the costs of the core service to S4C.: 20%
Details of any ancillary/operational costs based on a monthly usage of 60,000 unique users: 5%

Published award criteria (8)

Capability to fulfil S4C’s requirements including compatibility with third party services: 35
Relevant experience including current customers: 5
The track record of the software/platform/tools.: 5
Standard of support services including effective communication with S4C.: 5
Development of the service.: 5
Usability and user-friendliness of the service: 20
Details of the costs of the core service to S4C.: 20
Details of any ancillary/operational costs based on a monthly usage of 60,000 unique users: 5

Conditions of participation1

Suitability
See Invitation to Tender Document for all relevant information

What this means for your bid

Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 13 Jan 2022, 15:54 GMT
Last source update: 8 Jun 2022, 11:31 BST
Award evaluation window: 18 Feb 2022 – …
FTS notice number: 2022/S 000-015740
Classification (CPV): IT services: consulting, software development, Internet and supportIndustry specific software packagePlatform interconnectivity software packageSoftware package and information systems
Delivery area: Wales (UKL14)
Official registry OCID: ocds-h6vhtk-030abb Find a Tender

Contract terms

Electronic trading: e-invoicing allowed · electronic payment
Performance terms: See Invitation to Tender Document for all relevant information

Publisher note: See Invitation to Tender Document for all relevant information. (WA Ref:121961)

How it was run

Official notice

Run through: Sell2Wales · Who buys & how to bid on Sell2Wales

Supplier login requiredLanguage: EN, CY

Access & registration note: Free Wales registration; eTenderWales runs on Jaggaer

Submission deadline: 17 Feb 2022, 12:00 GMT
Submission channel: {"electronicSubmission"}
Accepted languages: en, cy
Bid validity: 90 days from the deadline
Bids opened: 18 Feb 2022, 12:00 GMT

Detailed submission instructions & authority contactsFrom official release

sell2wales.gov.wales ↗

Timeline

17 Feb 2022 → 8 Jun 2022 · 3 dates

Submission deadline
17 Feb 2022, 12:00 GMT
Bids opened
18 Feb 2022, 12:00 GMT
Notice published
8 Jun 2022, 11:31 BST

Notice history

1 event · 2 releases on Find a Tender

Status changed to complete
8 Jun 2022, 11:31 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Bids received 2

Contracts signed 1latest 31 May 2022

Awarded to	Value	Date	Status
Twilio Segment	US$229,500 †	—	Awarded

Contracts

Contract 015740-2022-1 · Twilio Segment
Signed
31 May 2022
Value
US$229,500
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
2bids · 2 electronic	0	—	—

Contracting authority & participating public bodies

S4C

Contracting authorityPublic bodyA statutory corporationMedia and broadcasting services Canolfan S4C yr Egin, Heol y Coleg, Caerfyrddin, Wales, SA31 3EQContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

High CourtReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice

Twilio SegmentAwarded supplier 7 Soho Square, London, UK, W1D3QBContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria