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Tender for the provision of Telephony Services

Telecommunications services
UK
Published value
£650,000
Submission deadline 21 Jan 2022, 12:00 GMT
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Housing 21: "Tender for the provision of Telephony Services". Published status: active. Published value: £650,000. 1 published lot. Recorded submission deadline: 21 Jan 2022, 12:00 GMT. See the official notice for participation instructions.
Contracting AuthorityHousing 21Scope & CategoriesNot publishedSubmission Window
Closed
21 Jan 2022, 12:00 GMT
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£650,000
Bidder Intelligence · Authority Profile: Housing 21
Market Analytics
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Derived from OCDS awards & bid statistics
Published history for Housing 21. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityHousing 21
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published24 Nov 2021, 12:15 GMT
Last source update24 Nov 2021, 12:15 GMT
Recurring procurementNo
ClassificationTelecommunications services
Delivery area
UK
OCIDocds-h6vhtk-02f9aa
What is being bought
Changes in working practice within Housing 21, including the devolved model, increased mobile working, flexible working and working from home have meant that the existing infrastructure and services provided by Housing 21 are no longer fit for purpose to meet the organisations current and future needs. These changes have been accelerated considerably since the effect of COVID19 which has seen a huge shift in remote working requirements.
What changed
From the official release history
  1. Published value updated to £650,000
    24 Nov 2021, 12:15 GMT
  2. Status changed to active
    24 Nov 2021, 12:15 GMT
  3. Official notice release published
    24 Nov 2021, 12:15 GMT
  4. Submission deadline changed to 21 Jan 2022, 12:00 GMT
    24 Nov 2021, 12:15 GMT
  5. Buyer information updated
    24 Nov 2021, 12:15 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    active
    Published value£650,000
    Housing 21 wishes to move to a cloud-based telephony solution based around Microsoft Phone system with Teams, with additional Contact Centre and Attendant Console functionality, and retire the on-premise Cisco based phone system and MPLS network that supports it. The key deliverables of the project are: Connectivity to the PSTN network to allow inbound and outbound external calls via Teams. Set-up and configuration of Microsoft Teams telephony. Provision, set-up, and configuration of new Contact Centre (as a Service) software, integrated with MS Teams. Provision, set-up, and configuration of new Attendant Console (as a Service) software, integrated with MS Teams. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/H37C9H7M69
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    24 Nov 2021, 12:15 GMT
  2. Submission deadline
    21 Jan 2022, 12:00 GMT
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Housing 21

Contracting authority GB-FTS-35635
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published