Find a TenderCancelledProcurement termination notice
Published 1 Jun 2026, 14:22 BST

Official UK procurement notice

Tender for the Provision of Hounslow Adult Home Care Service

Official notice

Authority: London Borough of Hounslow (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitable
Published estimate£232,000,000≈ £46m / year · £278,400,000 inc. VAT
Submissions closed 1 Jul 2026
Contract term 5 yrsends 31 Oct 2031 · up to 1 Nov 2034 with extensions · starts 1 Nov 2026

What is being bought

Published requirement description

The London Borough of Hounslow is a diverse and growing community in west London, with residents speaking over 188 different languages. Our population is increasing and living longer, which, combined with rising levels of long-term conditions and dementia, means demand for adult social care is both growing and becoming more complex. The provision of home care for residents of 18 years of age and over, with noncomplex conditions and who are ordinarily resident in the London Borough of Hounslow (LBH).

The home care service is being jointly commissioned by the Authority and West and North London ICB.

The core purpose of the home care service is to enable people to live more independent and healthier lives by giving them greater choice and control over their care and support options, maximising their social support systems and strengthening support in the community.

  • The authority expects to re-tender this requirement around 3 Jan 2033, 23:59 GMT.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsSMEPublished value£232,000,000
Contract period: 1 Nov 2026 – 31 Oct 2031 (5 yrs) · up to 1 Nov 2034 with extensionsValue: £232,000,000 exc. VAT · £278,400,000 inc. VAT
Delivery: LondonEligibility: SME eligible
Extensions: 8 years - 5+3 (1+1+1) · 8 years contract - 5+3 (1+1+1)

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 100%
Published award criteria (1)
  • Quality: 100% Quality 90% Price 10%

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 3 Jan 2033
First published
1 Jun 2026, 14:22 BST
Last source update
6 Aug 2026, 12:01 BST
Award evaluation window
Submission end – 25 Sept 2026
FTS notice number
2026/S 000-051435
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
Health and social work services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-06aa68 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
1 Jul 2026, 23:59 BST
Clarification deadline
18 Jun 2026, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

1 Jun 2026 → 1 Nov 2026 · 6 dates
  1. Tender notice published150 days ago
    1 Jun 2026, 14:22 BST
  2. Clarification questions by132 days ago
    18 Jun 2026, 23:59 BST
  3. Submission deadline119 days ago
    1 Jul 2026, 23:59 BST
  4. Latest notice published84 days ago
    6 Aug 2026, 12:01 BST
  5. Award decision expected by33 days ago
    25 Sept 2026, 23:59 BST
  6. Today
    29 Oct 2026
  7. Contract startsin 2 days
    1 Nov 2026

Notice history

3 events · 2 releases on Find a Tender · since 1 Jun 2026
  1. Tender notice published
    1 Jun 2026, 14:22 BST
    UK4
  2. Procurement termination notice published
    6 Aug 2026, 12:01 BST
    UK12
  3. Status changed to complete
    6 Aug 2026, 12:01 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded toValueDateStatus
supplier not published—6 Aug 2026CancelledFollowing the outcome of a review during the early stages of evaluation, the London Borough of Hounslow has decided to abandon its current procurement exercise. Accordingly, no contract award will be made. This decision has been taken in accordance with the provisions of the Invitation to Tender and with due regard to the Council's obligations under applicable procurement legislation. The Authority identified concerns regarding the effectiveness of the award criteria and scoring methodology, specifically whether they provided sufficient assurance that providers could be fully assessed against the service requirements and meaningfully differentiated through evaluation. Given the importance of these services, the Authority has decided to discontinue the procurement and develop a revised approach before returning to the market. A revised tender will be issued in due course. We appreciate the time and resources invested in the preparation of your tender and thank you for your participation.

Contracting authority & participating public bodies

London Borough of Hounslow

Contracting authorityPublic authority - sub-central government GB-PPON: PQYY-1684-DYLV Hounslow House, 7 Bath Road, Hounslow, London, London, TW3 3EBContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Procurement termination notice tenderProcurement termination noticeUK12Procurement termination notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender