Find a TenderClosedTender notice
Published 11 Dec 2025, 11:02 GMT

Official UK procurement notice

Tender for the Provision of All Age Advocacy Service for Adults and Children

Official notice

Authority: London Borough of Hounslow (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£2,310,000≈ £462k / year · £2,772,000 inc. VAT · 2 value updates
Submissions closed 30 Sept 2026
Next notice expected 3 Aug 2026
Contract term 5 yrsends 31 Mar 2032 · up to 31 Mar 2034 with extensions · starts 1 Apr 2027

What is being bought

Published requirement description

The Advocacy Service Hub will fulfil the Councils statutory duties by providing the following functions: · Element A - Independent Mental Health Advocacy Service · Element B - Independent Mental Capacity Advocacy and Liberty Protection Safeguards (LPS) Relevant Person Representative (RPR) · Element C - Care Act & Generic Advocacy · Element D - Independent NHS Complaints Advocacy · Element E - Children's Advocacy.

The Advocacy Service Hub will support vulnerable individuals to:

live independently for longer in the community and ensure they are able to maximise their independence, choice and control and empower them to actively participate in the community have easy access to information, advice and signposting to enable them to make decisions about their own care and support needs, providing information in a range of accessible formats such as Easy Read, large print, audio, and multiple languages, as well as offering interpretation and translation services where required engage underrepresented groups, by working closely with community organisations and outreach networks ensure that all individuals can understand their rights, express their wishes, and fully participate in decisions about their care and treatment.

  • The authority expects to re-tender this requirement around 1 Apr 2033, 23:59 BST.

CPV: Social services

The lotProcurement structure

single lot · value published
Lot #1Renewal 5 yrsSMEVCSEPublished value£2,310,000
Contract period: 1 Apr 2027 – 31 Mar 2032 (5 yrs) · up to 31 Mar 2034 with extensionsValue: £2,310,000 exc. VAT · £2,772,000 inc. VAT
Delivery: LondonEligibility: SME eligibleVCSE eligible
Extensions: 5 years and up to 2 years extension (1+1)

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Price: 100%
Published sub-criteria (1)
  • Quality/Price: 100%
Published award criteria (1)
  • Quality/Price
What this means for your bid
  • Price carries 100 of 100 points: a 10% discount moves about 10 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Apr 2033
First published
11 Dec 2025, 11:02 GMT
Last source update
2 Sept 2026, 14:35 BST
Award evaluation window
Submission end – 31 Dec 2026
FTS notice number
2026/S 000-083104
Latest notice
Tender notice (UK4)
Classification (CPV)
Social services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-05f37c Find a Tender

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
30 Sept 2026, 23:59 BST
Clarification deadline
18 Sept 2026, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

11 Dec 2025 → 1 Apr 2027 · 8 dates
  1. Planning notice published319 days ago
    11 Dec 2025, 11:02 GMT
  2. Market engagement215 days ago
    24 Mar 2026, 23:59 GMT

    The Council is holding an online providers engagement event on 24th March at 2pm. For the invite link to join the event please email

    [email protected]

    It is not a formal invitation to tender.

    It should be noted that this engagement is not a formal tendering process.

    The information we gain through our market engagement will help to inform our commissioning intentions and refine our specification for this service.

  3. Next notice expected83 days ago
    3 Aug 2026, 23:59 BST
  4. Tender notice published53 days ago
    2 Sept 2026, 14:35 BST
  5. Clarification questions by37 days ago
    18 Sept 2026, 23:59 BST
  6. Submission deadline25 days ago
    30 Sept 2026, 23:59 BST
  7. Today
    26 Oct 2026
  8. Award decision expected byin 67 days
    31 Dec 2026, 23:59 GMT
  9. Contract startsin 157 days
    1 Apr 2027, 00:00 BST

Notice history

8 events · 3 releases on Find a Tender · since 11 Dec 2025
  1. Preliminary market engagement notice published
    11 Dec 2025, 11:02 GMT
    UK2
  2. Preliminary market engagement notice published
    10 Mar 2026, 16:13 GMT
    UK2
  3. Published value updated to £320,000
    10 Mar 2026, 16:13 GMT
    was £957,000
  4. Tender notice published
    2 Sept 2026, 14:35 BST
    UK4
  5. Published value updated to £2,310,000
    2 Sept 2026, 14:35 BST
    was £320,000
  6. Status changed to active
    2 Sept 2026, 14:35 BST
  7. Procurement method changed
    2 Sept 2026, 14:35 BST
  8. Deadline published: 30 Sept 2026, 23:59 BST
    2 Sept 2026, 14:35 BST

Contracting authority & participating public bodies

London Borough of Hounslow

Contracting authorityPublic authority - sub-central government GB-PPON: PQYY-1684-DYLV Hounslow House, 7 Bath Road, Hounslow, London, London, TW3 3EBContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure