Tender for the Management of the Catering Services at Wickersley Partnership Trust

Tender Schedule

Bidding Companies to Visit Sites 8th, 9th, 10th, 11th, 15th, 16th March

Contractor and Trust Leadership Call 2:30pm Thursday 17th March 2022

Clarification Deadline 12noon Wednesday 23rd March 2022

Clarification Return Deadline * 5pm Friday 25th March 2022

Deadline for return of Tender Responses 12noon Friday 1st April 2022

Presentation by shortlisted bidders 26th April 2022- Time to be confirmed

Reference site visits 4th and 5th May 2022

Contract Awarded by (Target Date) 20th May 2022

Mobilisation Meeting (Provisional) 9am Wednesday 8th June 2022

Contract Commencement 1st September 2022

*Please note there may be certain information that is unavailable by the deadline and anything that has not been identified may need to be included but caveated.

Presentations:

A typical agenda is likely to be:

Contractors will have 45 minutes to deliver a presentation to the Trust.

The agenda will be a short introduction - approximately 5 minutes, followed by a presentation of foods that the Trust would expect to see on the day-to-day menus - approximately 25 minutes, and then followed by questions and answers - approximately 15 minutes.

It will be a requirement of the presentation that the area or operations manager who would have direct responsibility for the contract is present.

The Trust's objectives for the new contract are as follows:-

• A catering service that is well managed and requires minimal involvement from the Trust's management team.
• A strong Contractor Area Manager who will develop and lead the team to deliver exceptional customer service, a consistently high quality food offer and spend a substantial amount of time on site at the outset to undertake this. If possible, the Trust would like a dedicated person to manage the 10 schools. The Group Manager is included in the TUPE information.
• A Contractor who is proactive in their relationship management with the Trust, with good communication with key staff in each school.
• A Contractor with a clean line of communication and escalations for the schools to deal with any issues efficiently and effectively.
• Investment in the Trust's Catering service through increased marketing, equipment to enhance the services and educational events in return for a tenure of contract.
• Develop a partnership with a Contractor with a strong ethical policy, who will not only educate pupils on recycling, the environment, reducing their carbon footprint but also facilitate this and lead by example.
• Encourage the pupils and service to reduce plastics, increase recycling, reduce delivery miles and food waste.
• To find a Contractor who can work with the Trust to help those in the community who may be struggling to buy food for their families.
• A higher number of students and staff using the facilities by providing a high quality, affordable and nutritious meal.
• A catering service that encourages students to take a heathy and balanced meal on a regular basis but also gives them the opportunity to try new foods that they may not have tried before.
• Food and drinks that look appetising and are attractively presented.
• A hospitality service that will help showcase the Trust through events to parents and visitors.
• A Contractor that adopts a flexible and proactive approach to all Trust activities.
• A service that is professionally merchandised and marketed with discretion and to the mutual benefit of the Trust and the Contractor across both primary and secondary settings.
• A Contractor that operates using the optimum level of staffing and

management structure to support the Contract and the Schools. Additional information: To receive the full ITT documentation - Email [email protected] for the attention of Lauren Baxter or Neil Meadows.

The main evaluation is split 50/50 with financial and quality.

References will be collected as part of the evaluation.

Presentations are the second round of evaluation, they are not included in the main evaluation scoring.