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Find a TenderAwardedContract details notice
Published 12 May 2026, 09:41 BST

Official UK procurement notice

Tenant Satisfaction Measures Survey

Official notice

Authority: Ipswich Borough Council (Local council)

ServicesBelow threshold - open competitionBelow threshold
Sectors: Real estate services (70)Business Services & Consultancy (79) Delivery: East of England (UKH14)
Published estimate£45,000≈ £45k / year · £54,000 inc. VAT0% below published estimate
Submissions closed 8 Jun 2026awarded 1 Jul 2026
Awarded to Acuity Research and Practice Limited
Contract term 1 yrends 31 Aug 2027 · up to 31 Aug 2029 with extensions · starts 1 Sept 2026

What is being bought

Published requirement description

Ipswich Borough Council are currently out to tender for the provision of Tenant Satisfaction Measures Survey.

This opportunity is available in the 'Current Tenders' area of portal. Interested parties are invited to express their interest to gain full access to the tender documentation.

The deadline date for submissions of the tender is 11am 8 June 2026. Please note late returns will NOT be permitted

The deadline for clarification questions is 1 June 2026 which must be generated via the correspondence option on the website

CPV: Customer satisfaction survey · Customer survey services · Housing services · Market and economic research; polling and statistics · Market research services · Performance review services · Social research services · Statistical services · Survey services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 1 yrPublished value£45,000
Contract period: 1 Sept 2026 – 31 Aug 2027 (1 yr) · up to 31 Aug 2029 with extensionsValue: £45,000 exc. VAT · £54,000 inc. VAT
Delivery: East of England
Extensions: 12 +12
70333000 Housing services79300000 Market and economic research; polling and statistics79310000 Market research services79311000 Survey services79313000 Performance review services79315000 Social research services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lot awarding rule: 60% Price 40% Quality

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
12 May 2026, 09:41 BST
Last source update
7 Aug 2026, 08:39 BST
Authority reference
IBC/20236
FTS notice number
2026/S 000-043319
Latest notice
Contract details notice (UK7)
Classification (CPV)
Customer satisfaction surveyCustomer survey servicesHousing servicesMarket and economic research; polling and statisticsMarket research servicesPerformance review servicesSocial research servicesStatistical servicesSurvey services
Delivery area
East of England (UKH14)
Official registry OCID
ocds-h6vhtk-06965f Find a Tender

How it was run

Official notice
Submission deadline
8 Jun 2026, 11:00 BST
Clarification deadline
25 May 2026, 11:00 BST
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

www.suffolksourcing.uk ↗

Timeline

12 May 2026 → 1 Sept 2026 · 5 dates
  1. Tender notice published157 days ago
    12 May 2026, 09:41 BST
  2. Clarification questions by144 days ago
    25 May 2026, 11:00 BST
  3. Submission deadline130 days ago
    8 Jun 2026, 11:00 BST
  4. Latest notice published70 days ago
    7 Aug 2026, 08:39 BST
  5. Contract starts46 days ago
    1 Sept 2026, 00:00 BST

Notice history

3 events · 2 releases on Find a Tender · since 12 May 2026
  1. Tender notice published
    12 May 2026, 09:41 BST
    UK4
  2. Contract details notice published
    7 Aug 2026, 08:39 BST
    UK7
  3. Status changed to complete
    7 Aug 2026, 08:39 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £44,9901 contract exc. VAT
Contracts signed 1latest 1 Jul 2026
Awarded toValueDateStatus
Acuity Research and Practice LimitedSME——Awarded

Contracts

  • Tenants Satisfaction Measures Survey · Acuity Research and Practice LimitedSME

    Signed
    1 Jul 2026
    Value
    £44,990
    Period
    1 Jul 2026 – 30 Jun 2027 · up to 30 Jun 2029 with extensions
    Status
    active
    Extensions
    12 months + 12 months

Contracting authority & participating public bodies

Ipswich Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PPLT-7247-DMBJ Grafton House, 15-17 Russell Road, Ipswich, East of England, IP1 2DEContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Acuity Research & Practice LtdAwarded supplierGB-PPON: PVRC-2417-GNHG 35 Mount Pleasant, Bishops Tawton,, South West, EX32 0AQContact email, phone

Official documents & specifications (13)

Official links; attachments are not copied

Tender pack and attachments

Show 3 more documents

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender