TEMPORARY WORKER SUPPORT SERVICES

Provision of a technology platform which will enable ECC to transfer its existing direct temporary workers to the new arrangements and continue to build its own direct workers

across all staffing categories through the life of the contract. The platform must also allow ECC to transfer its existing third part agency workers to the technology platform, ECC will transfer the agency contractual relationship to our own agency supply chain DPS.

The use of industry standard technology which achieves a fully automated purchase to pay (P2P) process from requisition through to invoicing and payments through establishment of

systems interfaces between the VMS and ECC's systems for both direct temporary workers and those represented by ECC third party agency suppliers.

Over the last year the volume of temporary workers has been around 10% of our workforce. This represents up to 650 temporary workers engaged at anyone time, not taking account of seasonal variations, which can increase the number of workers. On average there are currently around 40 new temporary workers each month.

The average length of engagement for temporary workers is 2.19 years; tenure is highest in the Place & Public Health function (2.78 years), and lowest in the Finance & Technology

function (just under 5 months).

Of the 523 live assignments approximately 40% are casual 'as and when' workers. Currently around 70% of the population are directly sourced.

The future temporary worker supply service will provide efficient, agile and proactive temporary worker support services that are flexible and scalable to accommodate anticipated workforce and organisational changes in demand and supply. This will enable

ECC to identify agile and cost-efficient sourcing solutions; and support delivery of our People Plan (provided separately) and emerging strategic workforce plans.

A service which uses its recruitment expertise to ensure ECC is fully compliant to all relevant temporary worker legislation including IR35 and AWR and pro-actively guides ECC when

needed in respect of legislative changes.

Engagement, payroll and billing of temporary workers both for volume and seasonal recruitment campaigns: this will ensure ECC is able to maintain frontline service delivery e.g. country parks and outdoor centres, as well as adult community learning.

Management of temporary workers that is compliant with legislation and any anticipated changes: the provider will ensure that the temporary workforce is compliant e.g. pension auto enrolment, Working Time Regulations and Agency Worker Regulations etc.; and will also work in partnership with ECC to scope, plan and deliver responses to any legislative changes.

Ensuring all temporary and interim workers are paid within agreed, and consistently applied, pay rates which demonstrate value for money for ECC and that full and transparent reporting

is easily available to ECC showing the detailed breakdown of worker pay rate, individuals statutory costs, agency margins and supplier margins.

In addition to the technology platform outlined in above the preferred bidder will also manage the transfer of existing direct temporary workers including working with the incumbent provider, the direct temporary workers and ECC. The provider will manage the transfer of all existing direct temporary staff ensuring a smooth transfer with no negative impact to the existing direct temporary workforce, 0 days of down time to service and 100%

accuracy on 1st payroll of new arrangements for direct hires and 100% accuracy of payment to our supply chain.

The cost of implementation of services will be met be the successful supplier and should be considered when completing your pricing proposal.