Temporary Accommodation Occupancy Checks

{
  "id": "027972-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-03-26T14:05:52Z",
  "ocid": "ocds-h6vhtk-06753f",
  "buyer": {
    "id": "GB-PPON-PYBN-4422-TNXJ",
    "name": "London Borough of Newham"
  },
  "tender": {
    "id": "ocds-h6vhtk-06753f",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "contractPeriod": {
          "endDate": "2027-04-29T23:59:59+01:00",
          "startDate": "2026-04-29T00:00:00+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79310000",
            "scheme": "CPV",
            "description": "Market research services"
          },
          {
            "id": "85300000",
            "scheme": "CPV",
            "description": "Social work and related services"
          }
        ]
      }
    ],
    "title": "Temporary Accommodation Occupancy Checks",
    "value": {
      "currency": "GBP",
      "amountGross": 99000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The London Borough of Newham is seeking expressions of interest from suitably experienced suppliers to deliver a programme of unannounced occupancy checks and case reviews for approximately 7,900 households in temporary accommodation, located across 49 local authority areas. The Council requires an external supplier to visit households, verify occupancy, assess property conditions, review housing options and support needs, and complete a standardised Case Review Form for each visit.\nScope of Work\n•Unannounced occupancy checks: in-person visits to verify household composition against Council records, with full photographic and documentary evidence of every visit.\n•Case review form completion: completing the Council’s standardised form covering household verification, property condition, financial circumstances, housing options, support needs, and required actions.\n•Three-attempt protocol: minimum three visit attempts at varied times before classifying a case as unable to contact; Council notified with full evidence of all attempts.\n•Weekly progress reports covering visits attempted and completed, unsuccessful cases, safeguarding escalations, and property issues.\n•Same-day safeguarding escalation for all concerns identified during visits.\nGeographical Coverage:\nNewham\nHouseholds: 4,568\nAdjacent East London\n(Redbridge, Barking & Dagenham, Havering, Waltham Forest, Tower Hamlets, Hackney)\nHouseholds: 2,668\nOther London boroughs\nHouseholds: 220\nOutside London (Essex, Kent, Surrey, Herts, Hants, Beds)\nHouseholds: 436\nSupplier Requirements:\nInterested suppliers must be able to demonstrate:\n•Enhanced DBS checks for all personnel carrying out visits.\n•Relevant experience of occupancy verification, tenancy audits, housing visits, or comparable fieldwork at scale (minimum two references from the last three years).\n•Robust safeguarding policies, data protection arrangements (UK GDPR compliant), and information security measures.\n•Operational capacity to deliver occupancy checks and case reviews across the geographical spread listed above.\n•Insurance cover: Public Liability (£2m), Employer’s Liability (£2m), Professional Indemnity (£1m).\n•Access to interpretation services for a diverse borough population.",
    "aboveThreshold": false,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PYBN-4422-TNXJ",
      "name": "London Borough of Newham",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI41",
        "country": "GB",
        "locality": "London",
        "postalCode": "E16 2QU",
        "countryName": "United Kingdom",
        "streetAddress": "Newham Dockside, 1000 Dockside Road"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PYBN-4422-TNXJ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Aldhun Levitt",
        "email": "procurement.support@newham.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "027972-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/027972-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-03-26T14:05:52Z"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-04-22T23:59:59+01:00",
        "description": "If your organisation is interested and capable of delivering this service, please contact: Sujal.Patel@newham.gov.uk to express an interest and to obtain further information.\nTo register with Delta or for further information about any of Newham's projects, please go to:  https://newham.delta-esourcing.com/\nPlease Note:\nThis is an expression of interest only and does not commit the Council to proceed to formal procurement or to award a contract.\nRespondents who express interest may be invited to submit a full proposal through a competitive Request for Quote process. \nThe Council reserves the right, at its discretion, to invite some or all respondents to submit a proposal under the RFQ process."
      }
    ]
  },
  "initiationType": "tender"
}