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Published 19 Jun 2026, 12:24 BST

Official UK procurement notice

Telephony – Unified Communications and Contact Centre

Official notice

Authority: Sovini Limited (Public body)

ServicesOpen procedureAbove threshold
Sectors: Radio, television, communication, telecommunication and related equipment (32)Software Packages & ERP (48)Postal and telecommunications services (64) Delivery: Delivery location not published
Published estimate£750,000≈ £250k / year · £750,000 inc. VAT
Submissions closed 20 Jul 2026
Contract term 3 yrsends 1 Apr 2030 · up to 31 Mar 2032 with extensions · starts 1 Apr 2027

What is being bought

Published requirement description

To procure and implement a new unified communications telephony platform and contact centre capable of supporting the Sovini Group’s needs

For more information about this opportunity, please visit the eSourcing portal at:

www.delta-esourcing.com/tenders/UK-UK-Bootle… ↗

To respond to this opportunity, please click here:

www.delta-esourcing.com/respond/62342ZUTP5 ↗

CPV: Communication software package · Networking, Internet and intranet software package · Telecommunications network · Telephone and data transmission services

The lotProcurement structure

single lot · value published
Lot #1Renewal 3 yrsPublished value£750,000
Contract period: 1 Apr 2027 – 1 Apr 2030 (3 yrs) · up to 31 Mar 2032 with extensionsValue: £750,000 exc. VAT · £750,000 inc. VAT
Extensions: 2 x 12 month extensions (Total of 24-Months_
32412100 Telecommunications network48200000 Networking, Internet and intranet software package48510000 Communication software package64210000 Telephone and data transmission services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Criterion 2: 70%
  • Criterion 1: 30%
Published award criteria (2)
  • Criterion 1
  • Criterion 2
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
19 Jun 2026, 12:24 BST
Last source update
19 Jun 2026, 12:24 BST
Award evaluation window
Submission end – 23 Sept 2026
FTS notice number
2026/S 000-058017
Latest notice
Tender notice (UK4)
Classification (CPV)
Communication software packageNetworking, Internet and intranet software packageTelecommunications networkTelephone and data transmission services
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-06b8fc Find a Tender

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
20 Jul 2026, 12:00 BST
Clarification deadline
2 Jul 2026, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.delta-esourcing.com ↗

Timeline

19 Jun 2026 → 1 Apr 2027 · 5 dates
  1. Tender notice published125 days ago
    19 Jun 2026, 12:24 BST
  2. Clarification questions by112 days ago
    2 Jul 2026, 17:00 BST
  3. Submission deadline94 days ago
    20 Jul 2026, 12:00 BST
  4. Award decision expected by28 days ago
    23 Sept 2026, 23:59 BST
  5. Today
    22 Oct 2026
  6. Contract startsin 161 days
    1 Apr 2027, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    19 Jun 2026, 12:24 BST
    UK4

Contracting authority & participating public bodies

Sovini Limited

Contracting authorityPublic authority - sub-central government GB-PPON: PDDW-2534-TWPT Unit 1 Heysham Road, Dunnings Bridge Road, Bootle, North West, L30 6URContact email, phone

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender