Official UK procurement notice
Telephony Systems Support & Maintenance and Software Assurance
Authority: East Riding of Yorkshire Council (Local council)
What is being bought
Published requirement descriptionThis requirement is for the renewal of the support. maintenance and software assurance services for the Council's telephony system
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 30 Jan 2026, 14:02 GMT
- Last source update
- 8 May 2026, 11:52 BST
- Authority reference
2318-26- FTS notice number
2026/S 000-042425- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-061313Find a Tender
- Why no open competition
- Single Suppliers Technical Reasons; Additional Repeat Extension Partial Replacement
- Published justification
These additional/repeat services, to be provided by the existing supplier, are critical to the efficient and effective operation of the Council. In terms of implementation, operation, and maintenance there would be a number of technical reasons which would make a switch to any other solution disproportionately difficult to achieve. To implement a new solution would cause significant disruption and risk and availability of resource to establish these integrations and deliver an effective solution overall. A change in solution would also result in significant additional training for back-office staff being required, leading to a potential risk of disruption.
How it was run
Official notice- Submission deadline
- —
Timeline
12 Feb 2026 → 8 May 2026 · 2 dates- Standstill ends249 days ago12 Feb 2026, 23:59 GMT
- Notice published165 days ago8 May 2026, 11:52 BST
Notice history
4 events · 3 releases on Find a Tender · since 30 Jan 2026- Transparency notice published30 Jan 2026, 14:02 GMTUK5
- Contract award notice published3 Feb 2026, 16:11 GMTUK6
- Contract signature expected27 Feb 2026, 23:59 GMTscheduled
- Contract details notice published8 May 2026, 11:52 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Aspire Technology Solutions LtdSMETelephony Systems Support, Maintenance & Software Assurance1 Apr 2026 – 31 Mar 2028Options: There will be the scope to purchase additional licensing and functionality as neccesary throughout the life of the contract where it is deemed appropriate and to the benefit of the operations of the Council. | £350,000 | 3 Feb 2026 | Awarded |
Contracts
Contract 1 · Aspire Technology Solutions LtdSME
- Signed
- 2 Mar 2026
- Value
- £350,000
- Period
- 1 Apr 2026 – 31 Mar 2028
- Status
- active
- Options
- There will be scope to purchase additional licensing and functionality as necessary throughout the life of the contract where it is deemed appropriate and to the benefit of the operations of the Council.
No agreed KPIs: Contract value is below £5m threshold. Any KPI's will be in line with the maintenance agreement.
Contracting authority & participating public bodies
Bidders & participating suppliers
2 commercial parties on the notice- ASPIRE TECHNOLOGY SOLUTIONS LTDAwarded supplier
- Aspire Technology SolutionsAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender