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Official procurement procedure

Telephony Replacement Solution

Software package and information systems
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Midland Heart: "Telephony Replacement Solution". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityMidland HeartScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Midland Heart
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Midland Heart. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
5Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 1 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityMidland Heart
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published4 Jan 2023, 16:01 GMT
Last source update4 Jan 2023, 16:01 GMT
Recurring procurementNot published
ClassificationSoftware package and information systems
Delivery area
UK
OCIDocds-h6vhtk-0308bc
What is being bought
Midland Heart need to interact with their customers, suppliers and other stakeholders as effectively and efficiently as possible digitally across multiple channels to achieve their strategic aims. Their legacy on-premise PBX systems have become out of date and are not designed for new technologies or the ever-growing mobile workforce, and therefore require replacing with a resilient, cloud-based platform for the future. They are seeking a cloud-based telephony solution that will not only replace existing on-premise technology across their estate, but also act as an enabler for change delivering significant financial and non-financial benefits.
What changed
From the official release history
  1. Status changed to complete
    4 Jan 2023, 16:01 GMT
  2. Official notice release published
    4 Jan 2023, 16:01 GMT
  3. Submission deadline changed to published date
    4 Jan 2023, 16:01 GMT
  4. Status changed to active
    7 Jan 2022, 17:00 GMT
  5. Official notice release published
    7 Jan 2022, 17:00 GMT
  6. Submission deadline changed to 7 Feb 2022, 11:00 GMT
    7 Jan 2022, 17:00 GMT
  7. Buyer information updated
    7 Jan 2022, 17:00 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Midland Heart need to interact with their customers, suppliers and other stakeholders as effectively and efficiently as possible digitally across multiple channels to achieve their strategic aims. Their legacy on-premise PBX systems have become out of date and are not designed for new technologies or the ever-growing mobile workforce, and therefore require replacing with a resilient, cloud-based platform for the future. They are seeking a cloud-based telephony solution that will not only replace existing on-premise technology across their estate, but also act as an enabler for change delivering significant financial and non-financial benefits.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    4 Jan 2023, 16:01 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 4 Jan 2023, 00:00 GMT · £107,448,300
Commercial outcome and competition
Awards
British Telecommunications PLC
Not published · Not published · active
Contracts
Telephony
£107,448,300 · signed 4 Jan 2023, 00:00 GMT · active
Bid statistics
bids: 5 (lot 1)
electronicBids: 5 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 0 (lot 1)
smeBids: 5 (lot 1)
Buyer and organisations in this procedure

Midland Heart

Contracting authority GB-FTS-40082
View buyer profile

  • Midland Heart
    buyer

    20 Bath Row, Birmingham, UKG
    suzanna.hinnell@midlandheart.org.uk

  • British Telecommunications PLC
    supplier

    1, Braham Street, London E1 8EE, UKG

  • Centre for Effective Dispute Resolution
    mediationBody

    101 St Pauls Churchyard , London , EC4M 8BU

  • Midland Heart
    reviewBody

    Birmingham
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published