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Telephony Modernisation

Buyer: East Riding of Yorkshire Council →

Participate on uk.eu-supply.com ↗External submission platform

BuyerEast Riding of Yorkshire Council
StatusClosed
Deadline9 Jun 2023
ValueValue not published
Published6 Apr 2023

What is being bought

East Riding of Yorkshire Council (ERYC) is seeking to create a framework agreement with a Partner (“the Supplier”) with the appropriate product range, experience and competitive pricing to supply the authority a new modern, flexible, scalable and integrated telephony and contact centre solution.

Delivery location

UK

Categories

Office machinery, equipment and supplies except computers, printers and furniture 30100000Telecommunications equipment and supplies 32500000Software package and information systems 48000000IT services: consulting, software development, Internet and support 72000000Postal and telecommunications services 64000000

Lot details

Lot 1

East Riding of Yorkshire Council (ERYC) is seeking to create a framework agreement with a Partner (“the Supplier”) with the appropriate product range, experience and competitive pricing to supply the authority a new modern, flexible, scalable and integrated telephony and contact centre solution.

Statusactive

What is included

ItemCategoryQuantity
1Office machinery, equipment and supplies except computers, printers and furniture, Telecommunications equipment and supplies, Software package and information systems, IT services: consulting, software development, Internet and supportNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 30. The category anchor is Office machinery, equipment and supplies except computers, printers and furniture (30100000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 301,7234 median · 34.2 average (741 of 1,723 with a bid count)3.9 average (825 of 1,723 with named award suppliers)Not published
Same buyer520 median · 43.5 average (4 of 5 with a bid count)4.5 average (4 of 5 with named award suppliers)Not published
Delivery region: UK5488 median · 76.6 average (202 of 548 with a bid count)7.2 average (230 of 548 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNo
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

  • economicSelectionCriteria
  • technicalSelectionCriteria

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-03bd8a
Latest release ID010262-2023
Latest release timestampThu Apr 06 2023 17:24:40 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusactive
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: end2023-06-09T12:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: start2023-06-09T12:00:00+01:00
Award period: endNot published
Submission method detailshttps://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=67046&B=UK
Submission languagesen
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source2
Awards in latest release0
Contracts in latest release0
Parties in latest release2

Notice history

DateEventReference
6 Apr 2023tender010262-2023

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "010262-2023",
  "tag": [
    "tender"
  ],
  "date": "2023-04-06T18:24:40+01:00",
  "ocid": "ocds-h6vhtk-03bd8a",
  "buyer": {
    "id": "GB-FTS-33279",
    "name": "East Riding of Yorkshire Council"
  },
  "tender": {
    "id": "2426-23",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "options": {
          "description": "Call-off contracts under the terms of the framework may be extended as per the information provided within the tender documentation."
        },
        "hasOptions": true,
        "hasRenewal": false,
        "description": "East Riding of Yorkshire Council (ERYC) is seeking to create a framework agreement with a Partner (“the Supplier”) with the appropriate product range, experience and competitive pricing to supply the authority a new modern, flexible, scalable and integrated telephony and contact centre solution.",
        "contractPeriod": {
          "durationInDays": 1440
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "30100000",
            "scheme": "CPV",
            "description": "Office machinery, equipment and supplies except computers, printers and furniture"
          },
          {
            "id": "32500000",
            "scheme": "CPV",
            "description": "Telecommunications equipment and supplies"
          },
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "Telephony Modernisation",
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "bidOpening": {
      "date": "2023-06-09T12:00:00+01:00"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "awardPeriod": {
      "startDate": "2023-06-09T12:00:00+01:00"
    },
    "description": "East Riding of Yorkshire Council (ERYC)  is seeking to create a framework agreement with a Partner (“the Supplier”) with the appropriate product range, experience and competitive pricing to supply the authority a new modern, flexible, scalable and integrated telephony and contact centre solution.",
    "tenderPeriod": {
      "endDate": "2023-06-09T12:00:00+01:00"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "64000000",
      "scheme": "CPV",
      "description": "Postal and telecommunications services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission",
      "written"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=67046&B=UK",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-33279",
      "name": "East Riding of Yorkshire Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "Beverley",
        "postalCode": "HU17 9BA",
        "countryName": "United Kingdom",
        "streetAddress": "County Hall, Cross Street,"
      },
      "details": {
        "url": "https://www.eastriding.gov.uk",
        "buyerProfile": "https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103298",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "id": "647 4711 23",
        "legalName": "East Riding of Yorkshire Council"
      },
      "contactPoint": {
        "url": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=67046&B=UK",
        "name": "Andrew S Brown",
        "email": "andrew.s.brown@eastriding.gov.uk"
      }
    },
    {
      "id": "GB-FTS-6209",
      "name": "The High Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "The Royal Courts of Justice, The Strand,"
      },
      "details": {
        "url": "https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice"
      },
      "identifier": {
        "legalName": "The High Court"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
6 Apr 2023 · 010262-2023 · tender
{
  "id": "010262-2023",
  "tag": [
    "tender"
  ],
  "date": "2023-04-06T18:24:40+01:00",
  "ocid": "ocds-h6vhtk-03bd8a",
  "buyer": {
    "id": "GB-FTS-33279",
    "name": "East Riding of Yorkshire Council"
  },
  "tender": {
    "id": "2426-23",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "options": {
          "description": "Call-off contracts under the terms of the framework may be extended as per the information provided within the tender documentation."
        },
        "hasOptions": true,
        "hasRenewal": false,
        "description": "East Riding of Yorkshire Council (ERYC) is seeking to create a framework agreement with a Partner (“the Supplier”) with the appropriate product range, experience and competitive pricing to supply the authority a new modern, flexible, scalable and integrated telephony and contact centre solution.",
        "contractPeriod": {
          "durationInDays": 1440
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "30100000",
            "scheme": "CPV",
            "description": "Office machinery, equipment and supplies except computers, printers and furniture"
          },
          {
            "id": "32500000",
            "scheme": "CPV",
            "description": "Telecommunications equipment and supplies"
          },
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "Telephony Modernisation",
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "bidOpening": {
      "date": "2023-06-09T12:00:00+01:00"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "awardPeriod": {
      "startDate": "2023-06-09T12:00:00+01:00"
    },
    "description": "East Riding of Yorkshire Council (ERYC)  is seeking to create a framework agreement with a Partner (“the Supplier”) with the appropriate product range, experience and competitive pricing to supply the authority a new modern, flexible, scalable and integrated telephony and contact centre solution.",
    "tenderPeriod": {
      "endDate": "2023-06-09T12:00:00+01:00"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "64000000",
      "scheme": "CPV",
      "description": "Postal and telecommunications services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission",
      "written"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=67046&B=UK",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-33279",
      "name": "East Riding of Yorkshire Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "Beverley",
        "postalCode": "HU17 9BA",
        "countryName": "United Kingdom",
        "streetAddress": "County Hall, Cross Street,"
      },
      "details": {
        "url": "https://www.eastriding.gov.uk",
        "buyerProfile": "https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103298",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "id": "647 4711 23",
        "legalName": "East Riding of Yorkshire Council"
      },
      "contactPoint": {
        "url": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=67046&B=UK",
        "name": "Andrew S Brown",
        "email": "andrew.s.brown@eastriding.gov.uk"
      }
    },
    {
      "id": "GB-FTS-6209",
      "name": "The High Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "The Royal Courts of Justice, The Strand,"
      },
      "details": {
        "url": "https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice"
      },
      "identifier": {
        "legalName": "The High Court"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}