Telephony Modernisation · UK public procurement notice

Authority: East Riding of Yorkshire Council (Local council)

ServicesOpen procedure

Sectors: Office and computing machinery, equipment and supplies except furniture and software packages (30)Radio, television, communication, telecommunication and related equipment (32)Software Packages & ERP (48)

+2 more

Postal and telecommunications services (64)IT Services & Software (72)

Delivery: UK

Budget not disclosedValue not published

Submissions closed 9 Jun 2023

What is being bought

Published requirement description

East Riding of Yorkshire Council (ERYC) is seeking to create a framework agreement with a Partner (“the Supplier”) with the appropriate product range, experience and competitive pricing to supply the authority a new modern, flexible, scalable and integrated telephony and contact centre solution.

CPV: IT services: consulting, software development, Internet and support · Office machinery, equipment and supplies except computers, printers and furniture · Postal and telecommunications services · Software package and information systems · Telecommunications equipment and supplies

The lotProcurement structure

single lot · no lot value published

Lot #1East Riding of Yorkshire Council (ERYC) is seeking to create a framework agreement…

Delivery: UK

Extensions: Call-off contracts under the terms of the framework may be extended as per the information provided within the tender documentation.Variant bids: not allowed

30100000 Office machinery, equipment and supplies except computers, printers and furniture 32500000 Telecommunications equipment and supplies 48000000 Software package and information systems 72000000 IT services: consulting, software development, Internet and support

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Closed
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 6 Apr 2023, 18:24 BST
Last source update: 6 Apr 2023, 18:24 BST
Award evaluation window: 9 Jun 2023 – …
Authority reference: 2426-23
FTS notice number: 2023/S 000-010262
Classification (CPV): IT services: consulting, software development, Internet and supportOffice machinery, equipment and supplies except computers, printers and furniturePostal and telecommunications servicesSoftware package and information systemsTelecommunications equipment and supplies
Delivery area: UK
Official registry OCID: ocds-h6vhtk-03bd8a Find a Tender

How it was run

Official notice

Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply

Public notice page · account needed to bidLanguage: EN

Access & registration note: Free · 5–10 minutes

Submission deadline: 9 Jun 2023, 12:00 BST
Submission channel: {"electronicSubmission","written"}
Accepted languages: en
Bids opened: 9 Jun 2023, 12:00 BST

Detailed submission instructions & authority contactsFrom official release

uk.eu-supply.com/app/rfq/rwlentrance_… ↗

Timeline

6 Apr 2023 → 9 Jun 2023 · 3 dates

Notice published
6 Apr 2023, 18:24 BST
Submission deadline
9 Jun 2023, 12:00 BST
Bids opened
9 Jun 2023, 12:00 BST

Contracting authority & participating public bodies

East Riding of Yorkshire Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services 647 4711 23 County Hall, Cross Street,, Beverley, UK, HU17 9BAContact name, email Published organisation website ↗

Dispute resolution & review bodies

The High CourtReview body London

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria