Find a TenderAwarded
Published 21 Nov 2023, 19:05 GMT

Official UK procurement notice

Telecare & Telehealth Services

Official notice

Authority: Bromford Flagship LiveWest Limited (Public body)

ServicesOpen procedure
Published estimate£250,000exc. VAT52.4% below published estimate
Submissions closed 22 Dec 2023awarded 24 Jan 2024
Awarded to Careium UK Limited

What is being bought

Published requirement description

Tender for the provision of alarm monitoring services. The provider of the monitoring service is expected to operate and properly maintain call handling equipment and software that meets the requirements of the Specification.

CPV: Alarm-monitoring services · Call centre · Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewalPublished value£250,000
Delivery: East of England · Suffolk,East Anglia
Extensions: Option to extend by 2 x 12 months - 4yrs in totalVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 60%
Published sub-criteria (2)
  • Criterion 1 Quality: 40%
  • Criterion 1 - Pricing: 60%
Published award criteria (2)
  • Criterion 1 Quality: 40
  • Criterion 1 - Pricing: 60
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
21 Nov 2023, 19:05 GMT
Last source update
21 Feb 2024, 16:05 GMT
Award evaluation window
22 Dec 2024 – …
FTS notice number
2024/S 000-005704
Classification (CPV)
Alarm-monitoring servicesCall centreHealth and social work services
Delivery area
East of England (UKH1)
Official registry OCID
ocds-h6vhtk-041bca Find a Tender

Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. To view this notice, please click here: <a href="https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=844331510" target="_blank">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=844331510</a> GO Reference: GO-2024221-PRO-25333808

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
22 Dec 2023, 14:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
22 Dec 2024, 14:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

22 Dec 2023 → 22 Dec 2024 · 3 dates
  1. Submission deadline
    22 Dec 2023, 14:00 GMT
  2. Notice published
    21 Feb 2024, 16:05 GMT
  3. Bids opened
    22 Dec 2024, 14:00 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    21 Feb 2024, 16:05 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £119,0591 contract exc. VAT
Bids received 2
Contracts signed 1latest 24 Jan 2024
Awarded toValueDateStatus
Careium UK LimitedThe supply of telecare services£119,059 †—Awarded

Contracts

  • The supply of telecare services · Careium UK Limited

    Signed
    24 Jan 2024
    Value
    £119,059
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids———

Contracting authority & participating public bodies

Flagship Housing Group

Contracting authorityPublic bodyBody governed by public lawHousing and community amenities 31 King Street, Norwich, East of England, NR1 1PDContact email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice
  • Careium UK LimitedAwarded supplier04133585 Aspinall House, Blackburn, North West, BB1 2QEContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.