Official UK procurement notice
Technology Support Services Framework (TSSF)
Authority: BANK OF ENGLAND
What is being bought9 lots · detail below
Published requirement descriptionBank of England Framework Agreement for the Technology Support Services Framework to support the Bank's critical functions and processes that rely upon the Technology infrastructure and systems the Bank has in place.
The framework will be in place for four years and is a series of zero-commit Agreements with Technology suppliers. Requirements will be called off over the Term and as such the contract value represents a maximum spend over this period, on this Framework.
CPV: IT services: consulting, software development, Internet and support · Software package and information systems
How this framework works
From the published notice- Bids received
- 28 bids received · 15 suppliers appointed
Lots and requirements (9)Procurement structure
9 lots · no lot values published · same evaluation weights on every lotLot #1SAPAwarded UK, London
A framework to provide technology-related support services for the Bank's essential operations.
This notice is being raised to amend the original TSSF framework contract due to a necessary increase in its original value by approximately 24% (£14.6 million). The amendment falls under regulation 72(1)(b) of the Public Contracts Regulations 2015.
Lot #2CloudCancelled London
Suppliers that can deliver services covering multi cloud environments and the interoperability between them and to on premise and shared data centres. Suppliers would also need to have an understanding about consumption models, reserved instances, cloud license management and FinOps. The Bank has a variety of data centres and cloud service providers and will seek to review this over time. It is keen to improve consumption based spend and reporting and to be able to make strategic TCO decisions on location of workloads.
Lot #3EnterpriseCancelled London
Suppliers that are experienced in managing Enterprise Systems, including ERP solutions, M365 and D365. The Bank will be seeking to understand where the supply chain can take a more outcome-based approach to service provision
Lot #4DataCancelled London
Suppliers that have strong and established development and engineering experience in the Data space in addition to Data science, architecture, strategy, and engineering capabilities.
Lot #5NetworksCancelled London
Suppliers that can provide telecoms (internal and external) skills, first as an augmentation model but may also look to identify and source small parts of the whole scope by the end of the contract. Suppliers that can provide capability in supporting network and infrastructure appliances and that can consult and advise on evolution of telecoms and networking, so the Bank can look to leverage future technologies to deliver its services over multiple sites.
Lot #6InfrastructureCancelled London
Suppliers that can demonstrate capability managing database services and can provide TCO models as well as new approaches to Technical Debt. Suppliers that can demonstrate capability managing Server Operating Systems. Suppliers that can demonstrate capability managing Storage and Virtualisation Systems.
Lot #7Architecture and ConsultancyCancelled London
Suppliers that have a strong track record in providing Business and Enterprise Architecture in relation to Technology and business strategy.
Lot #8Service IntegratorsCancelled London
Suppliers that are comfortable operating Large Change, transformation or managed services solutions across the Technology stack.
Lot #9Recruit Train DeployCancelled London
Suppliers that can provide Recruit, Train and Deploy services.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (1)
- Price: 60
- Price carries 60 of 60 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
- “Technology Support Services Framework (TSSF)” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 24 Jul 2023, 08:50 BST
- Last source update
- 9 Oct 2025, 15:10 BST
- Award evaluation window
- 31 Aug 2023 – …
- FTS notice number
2025/S 000-063808- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03e48dFind a Tender
Publisher note: £1,672,770 for Phase 1 - the award provides an option for Phase 2
How it was run
Official notice- Appointment period ends
- 31 Aug 2023, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 31 Aug 2023, 13:00 BST
Timeline
31 Aug 2023 → 9 Oct 2025 · 3 dates- Admission / appointment period endsperiod end, not a bid countdown31 Aug 2023, 12:00 BST
- Bids opened31 Aug 2023, 13:00 BST
- Notice published381 days ago9 Oct 2025, 15:10 BST
Notice history
1 event · 5 releases on Find a Tender- Status changed to complete5 Sept 2024, 16:17 BST
Routine re-releases (5)
- 2024-09: 1 release · 5 Sept 2024
- 2023-07: 1 release · 24 Jul 2023
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast12 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 9 of these contracts carry the same published figure, £60,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Contract 017904-2025-CON/1001493-1
- Signed
- 4 Jun 2024
- Value
- £2,349,045
- Status
- active
- Change Change 001 resulted in no price increase. Change 002 amended Phase 1 scope to account for increased unforeseen complexity = +£0.29m Change 002 was an earlier modification reliant on 72(1)(e) which extended for 2 months. Change 003 amended scope to remove uncertainty and de-risk subsequent phases = +£0.39m Change 003 is the modification reliant on 72(1)(b) which extends Phase 1 for a further 2 months. Change 003 has an option to extend for a further 1 month. Any increase in price for this optional 1 month would not exceed 50% of the value of the original contract. The award provides an option for 36 months for Phase 2., Need for additional works, services or supplies by the original contractor/concessionaire: Need for additional works, services or supplies by the original contractor/concessionaire. This contract is being modified in accordance with Regulation 72(1)(b) of the Public Contracts Regulations 2015, and the change is made for additional services or supplies by the original contractor that have become necessary and were not included in the initial procurement, where a change of contractor - (i) cannot be made for economic or technical reasons such as requirements of interchangeability or interoperability with existing equipment, services or installations procured under the initial procurement, and (ii) would cause significant inconvenience or substantial duplication of costs for the contracting authority provided that any increase in price does not exceed 50% of the value of the original contract.
Contract 028488-2024-1
- Signed
- 25 Mar 2024
- Value
- ceiling above
- Status
- active
Contract 028488-2024-2
- Signed
- 25 Mar 2024
- Value
- ceiling above
- Status
- active
Contract 028488-2024-3
- Signed
- 25 Mar 2024
- Value
- ceiling above
- Status
- active
Contract 028488-2024-4
- Signed
- 25 Mar 2024
- Value
- ceiling above
- Status
- active
Contract 028488-2024-5
- Signed
- 25 Mar 2024
- Value
- ceiling above
- Status
- active
Contract 028488-2024-6
- Signed
- 25 Mar 2024
- Value
- ceiling above
- Status
- active
Contract 028488-2024-7
- Signed
- 25 Mar 2024
- Value
- ceiling above
- Status
- active
Contract 028488-2024-8
- Signed
- 25 Mar 2024
- Value
- ceiling above
- Status
- active
Contract 028488-2024-9
- Signed
- 25 Mar 2024
- Value
- ceiling above
- Status
- active
Contract 033624-2025-1001310-1
- Signed
- 25 Mar 2024
- Value
- £86,738,877
- Status
- active
- Change Increase of the value, Need for additional works, services or supplies by the original contractor/concessionaire: This notice is being raised to amend the original TSSF framework contract due to a necessary increase in its value by approximately 45% (£26.7 million). This increase is required to cover continued costs of existing projects. The amendment falls under regulation 72(1)(b) of the Public Contracts Regulations 2015.
Contract 063808-2025-1001310-1
- Signed
- 25 Mar 2024
- Value
- £101,340,284
- Status
- active
- Change Increase of the value, Need for additional works, services or supplies by the original contractor/concessionaire: This notice is being raised to amend the original TSSF framework contract due to a necessary increase in its original value by approximately 24% (£14.6 million). The amendment falls under regulation 72(1)(b) of the Public Contracts Regulations 2015.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 28bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High CourtReview body
- High Court, Royal Courts of JusticeReview body
- Royal Courts of JusticeReview body
Framework contractors & participating bidders
16 commercial parties on the notice- Accenture UK LtdFramework contractor
- Axiologik LtdFramework contractor
- Civica UK LtdFramework contractor
- Coforge U.K. LtdFramework contractor
- Cognizant Worldwide LtdFramework contractor
- Conexia LtdFramework contractor
- Credera LtdFramework contractor
- EPI-USE Labs LtdFramework contractor
- ITC Infotech LtdFramework contractor
- Infosys LtdFramework contractor
Show 6 more suppliers
- Mastek UK LimitedFramework contractor
- Mastek UK LtdFramework contractor
- QA LtdFramework contractor
- Telstra UK LtdFramework contractor
- Ten10 Solutions LtdFramework contractor
- Version 1 Solution LtdFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.