Unmodified official OCDS data retained by Tenderline for this procurement process.
Complete current OCDS release JSON
{
"id": "003872-2026",
"tag": [
"tenderUpdate"
],
"date": "2026-01-16T12:49:23Z",
"ocid": "ocds-h6vhtk-055971",
"buyer": {
"id": "GB-PPON-PBJQ-2231-ZRPG",
"name": "Southern Water Services Limited"
},
"tender": {
"id": "Prj_7032",
"lots": [
{
"id": "1",
"title": "Customer & Corporate",
"value": {
"amount": 40000000,
"currency": "GBP",
"amountGross": 48000000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to deliver end‑to‑end digital services across Customer & Corporate functions, supporting major transformation programmes and resilient run services. Requires broad capability across SAP, ServiceNow, web channels and integrations, with capacity to drive innovation, automation and large‑scale delivery for 4.7+ million customers.\nEstimated Lot Value £2m to £5m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Techincal",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations\n- Use of industry best practices for end user compute \n- Web accessibility standards and guidelines"
}
]
}
},
{
"id": "2",
"title": "Wholesale",
"value": {
"amount": 64000000,
"currency": "GBP",
"amountGross": 76800000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to deliver end‑to‑end digital and OT‑aligned services across Wholesale operations, supporting major transformation in asset, network and field service management. Requires broad capability across Maximo, ArcGIS, PI, ThingWorx and operational systems to modernise legacy estates, enable smart networks, strengthen operational control, and deliver resilient run services that support mission‑critical water and wastewater operations.\nEstimated Lot Value £4m to £8m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations\n- Use of industry best practices"
}
]
}
},
{
"id": "3",
"title": "Data Analytics & AI",
"value": {
"amount": 32000000,
"currency": "GBP",
"amountGross": 38400000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to drive enterprise‑wide data, analytics and AI transformation, delivering at scale across platforms such as Databricks, Azure, Power BI, Qlik and SAP BI. Requires broad capability to modernise legacy estates, engineer robust pipelines, uplift governance, embed advanced analytics and AI/ML, and enable a unified, secure, self‑service data environment powering decision‑making across the whole organisation.\nEstimated Lot Value £2m to £4m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- UK GDPR \n- Data Protection Act 2018 \n- EU Data Act \n- EU AI Act \n- Cyber Essentials / Cyber Essentials Plus \n- ISO/IEC 27001"
}
]
}
},
{
"id": "4",
"title": "Integration & Automation",
"value": {
"amount": 32000000,
"currency": "GBP",
"amountGross": 38400000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to modernise and operate Southern Water’s enterprise‑scale integration and automation landscape, spanning WebMethods, SAP PI/PO, API management, geospatial integration (FME) and emerging RPA technologies. This lot requires broad capability to deliver cloud‑based integration platforms, microservices, secure APIs, automation at scale, and end‑to‑end integration services, reducing technical debt, improving interoperability, accelerating time‑to‑market and enabling a robust, secure, automated digital ecosystem across the organisation.\nEstimated Lot Value £2m to £4m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations\n- Use of industry best practices for end user compute \n- ITIL Best practises"
}
]
}
},
{
"id": "5",
"title": "Digitial Workspace & Collaboration",
"value": {
"amount": 24000000,
"currency": "GBP",
"amountGross": 28800000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to deliver and modernise Southern Water’s end‑to‑end digital workplace ecosystem - spanning Microsoft 365, Windows 11, SharePoint, endpoint management, hybrid meeting solutions, ruggedised devices, virtual desktop platforms and enterprise‑grade collaboration services. This lot demands broad, multi‑discipline capability to drive large‑scale transformation, uplift security and resilience, retire technical debt, and provide unified hybrid workplace experiences across head office, remote sites and field engineering teams.\nEstimated Lot Value £1m to £3m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations.\n- Use of industry best practices for end user compute"
}
]
}
},
{
"id": "6",
"title": "Networks, Compute & Cloud Hosting",
"value": {
"amount": 56000000,
"currency": "GBP",
"amountGross": 67200000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to deliver and modernise Southern Water’s end‑to‑end hybrid infrastructure, spanning networks, private cloud, public cloud, hosting, security and observability. This lot requires broad, enterprise‑scale capability to transform and operate VMware‑based SDDCs, Azure workloads, Cisco‑centric networks, firewalls, storage, backup platforms and OT‑adjacent infrastructure—driving cloud adoption, Zero Trust networking, resilience uplift, automation, and large‑scale modernisation across IT and OT estates.\nEstimated Lot Value £3m to £7m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Techncial",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- ISO 27001, NCSC Cloud Security Principles, Cyber Essentials Plus\n- UK Data Protection legislation including GDPR\n- Southern Water’s internal IT governance frameworks\n- Industry-standard best practices (e.g., TOGAF, ITIL, DevSecOps and relevant Azure certifications)"
}
]
}
},
{
"id": "7",
"title": "InfoSec & Cyber Security Services",
"value": {
"amount": 32000000,
"currency": "GBP",
"amountGross": 38400000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to strengthen and operate Southern Water’s end‑to‑end cyber capability across IT and OT. This includes large‑scale support for SOC services, threat intelligence, vulnerability management, security architecture, security assurance, NIS/ISO27001 compliance uplift, and resilience improvements. The partner must bring broad capability to embed secure‑by‑design practices, modernise controls, scale governance, and support both corporate and OT cyber transformation programmes over AMP8.\nEstimated Lot Value £2m to £4m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- ISO/IEC 27001:2022\n- NIS/CAF Compliance \n- ISE/IEC 62443"
}
]
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "2",
"relatedLot": "2",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "3",
"relatedLot": "3",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "4",
"relatedLot": "4",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "5",
"relatedLot": "5",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "6",
"relatedLot": "6",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "7",
"relatedLot": "7",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
}
],
"title": "Technology Services Partner Framework (TSPF)",
"value": {
"amount": 280000000,
"currency": "GBP",
"amountGross": 336000000
},
"status": "active",
"documents": [
{
"id": "conflictOfInterest",
"description": "Not published",
"documentType": "conflictOfInterest"
},
{
"id": "future",
"documentType": "biddingDocuments",
"accessDetails": "Documents for the ITT Stage will be provided via the Jaggaer Sourcing Platform to suppliers who are downselected for this stage."
},
{
"id": "003872-2026",
"url": "https://www.find-tender.service.gov.uk/Notice/003872-2026",
"format": "text/html",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"datePublished": "2026-01-16T12:49:23Z"
}
],
"procedure": {
"features": "There will be a single PQQ that will qualify Tenderers into the ITT stage. Tenderes must bid for all Lots."
},
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"techniques": {
"frameworkAgreement": {
"type": "closed",
"method": "withAndWithoutReopeningCompetition",
"description": "The process for agreeing Orders will follow that set out in the Technology Services Partner Framework, specifically: \nDirect Order/Award - to any Framework Supplier without re-opening competition if the Service Requirements for the proposed Order: \ncan be met by any of the Framework Suppliers; and \nthe value of the proposed Order is calculated to be under £250,000 (Two Hundred and Fifty Thousand Pounds). \nCompeted Order - under this Framework Agreement by re-opening competition (mini-competitions) among the Framework Suppliers\nPOC/Hothouse selection - service providers may be required to engage in a proof of concept/hothouse selection process in order to secure the identified works"
},
"hasFrameworkAgreement": true
},
"awardPeriod": {
"endDate": "2026-06-11T23:59:59+01:00"
},
"description": "The objective of the tender is to select service partners who are capable of providing services for each Lot, to enable SWS, at its election, to award work within a pool of pre-qualified service providers without the need to embark on a formal Procurement Act 23 process at individual project level.\nTo facilitate this, the intention is that the successful bidders will be awarded a place on the Technology Services Partner Framework Agreement.\nSWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act ‘23 process) where appropriate (e.g. where the pre-qualified service providers do not have the capability to deliver the services required by SWS or the price secured within the pool is not judged by SWS to be market competitive).\nSome of the key objectives of the framework include:\n•\tEstablish a single route to market that covers requirements that Southern Water has for Technology Service Partners and resources\n•\tSupport quick access to the right resources, in order to support Digital project objectives and deliver ongoing “run” activities\n•\tModernise contracts\n•\tIncreasing the use of outcome-based delivery and managed services\n•\tDeliver the optimum selection of Technology Services Partners\n•\tSupport the Digital transformation agenda, including the best partners for future roadmap; updated and flexible engagement models incl. managed services and suppliers aligned to target operating model\n•\tProvide routes to market for Change Portfolio requirements\nA key objective of this procurement process for Southern Water is to deliver the optimum selection of Technology Services Partners. We would like to select and work with suppliers, who have deep capabilities in particular areas and domain expertise. \nSuppliers must bid on all Lots.",
"tenderPeriod": {
"endDate": "2026-02-26T23:59:00+00:00"
},
"contractTerms": {
"financialTerms": "60 days"
},
"enquiryPeriod": {
"endDate": "2026-01-30T23:59:00+00:00"
},
"specialRegime": [
"utilities"
],
"aboveThreshold": true,
"submissionTerms": {
"languages": [
"en"
],
"electronicSubmissionPolicy": "allowed"
},
"procurementMethod": "open",
"mainProcurementCategory": "services",
"submissionMethodDetails": "The procurement documents are available for unrestricted and full direct access, free of charge, at\nsouthernwater.ukp.app.jaggaer.com\nAdditional information can be obtained from the above-mentioned address\nTenders or requests to participate must be submitted electronically via\nhttps://southernwater.bravosolution.co.uk\nTenders or requests to participate must be submitted to the above-mentioned address\nIf you are interested in bidding for this tender, please be aware that you will need to have registered on the central digital platform before you will be able to bid. This will require you to complete some information and then you will be provided with a unique identifier. For more information on how to register, please follow the below link:\nhow to register on the CDP",
"procurementMethodDetails": "Competitive flexible procedure"
},
"parties": [
{
"id": "GB-PPON-PBJQ-2231-ZRPG",
"name": "Southern Water Services Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKJ27",
"country": "GB",
"locality": "Worthing",
"postalCode": "Bn13 3NX",
"countryName": "United Kingdom",
"streetAddress": "Southern Water, Southern House"
},
"details": {
"url": "http://www.southernwater.co.uk",
"classifications": [
{
"id": "privateUtility",
"scheme": "UK_CA_TYPE",
"description": "Private utility"
}
]
},
"identifier": {
"id": "PBJQ-2231-ZRPG",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "Graham.Knight@southernwater.co.uk"
}
}
],
"language": "en",
"initiationType": "tender"
}Complete JSON history (5 releases)
16 Jan 2026 · 003872-2026 · tenderUpdate
{
"id": "003872-2026",
"tag": [
"tenderUpdate"
],
"date": "2026-01-16T12:49:23Z",
"ocid": "ocds-h6vhtk-055971",
"buyer": {
"id": "GB-PPON-PBJQ-2231-ZRPG",
"name": "Southern Water Services Limited"
},
"tender": {
"id": "Prj_7032",
"lots": [
{
"id": "1",
"title": "Customer & Corporate",
"value": {
"amount": 40000000,
"currency": "GBP",
"amountGross": 48000000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to deliver end‑to‑end digital services across Customer & Corporate functions, supporting major transformation programmes and resilient run services. Requires broad capability across SAP, ServiceNow, web channels and integrations, with capacity to drive innovation, automation and large‑scale delivery for 4.7+ million customers.\nEstimated Lot Value £2m to £5m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Techincal",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations\n- Use of industry best practices for end user compute \n- Web accessibility standards and guidelines"
}
]
}
},
{
"id": "2",
"title": "Wholesale",
"value": {
"amount": 64000000,
"currency": "GBP",
"amountGross": 76800000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to deliver end‑to‑end digital and OT‑aligned services across Wholesale operations, supporting major transformation in asset, network and field service management. Requires broad capability across Maximo, ArcGIS, PI, ThingWorx and operational systems to modernise legacy estates, enable smart networks, strengthen operational control, and deliver resilient run services that support mission‑critical water and wastewater operations.\nEstimated Lot Value £4m to £8m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations\n- Use of industry best practices"
}
]
}
},
{
"id": "3",
"title": "Data Analytics & AI",
"value": {
"amount": 32000000,
"currency": "GBP",
"amountGross": 38400000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to drive enterprise‑wide data, analytics and AI transformation, delivering at scale across platforms such as Databricks, Azure, Power BI, Qlik and SAP BI. Requires broad capability to modernise legacy estates, engineer robust pipelines, uplift governance, embed advanced analytics and AI/ML, and enable a unified, secure, self‑service data environment powering decision‑making across the whole organisation.\nEstimated Lot Value £2m to £4m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- UK GDPR \n- Data Protection Act 2018 \n- EU Data Act \n- EU AI Act \n- Cyber Essentials / Cyber Essentials Plus \n- ISO/IEC 27001"
}
]
}
},
{
"id": "4",
"title": "Integration & Automation",
"value": {
"amount": 32000000,
"currency": "GBP",
"amountGross": 38400000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to modernise and operate Southern Water’s enterprise‑scale integration and automation landscape, spanning WebMethods, SAP PI/PO, API management, geospatial integration (FME) and emerging RPA technologies. This lot requires broad capability to deliver cloud‑based integration platforms, microservices, secure APIs, automation at scale, and end‑to‑end integration services, reducing technical debt, improving interoperability, accelerating time‑to‑market and enabling a robust, secure, automated digital ecosystem across the organisation.\nEstimated Lot Value £2m to £4m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations\n- Use of industry best practices for end user compute \n- ITIL Best practises"
}
]
}
},
{
"id": "5",
"title": "Digitial Workspace & Collaboration",
"value": {
"amount": 24000000,
"currency": "GBP",
"amountGross": 28800000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to deliver and modernise Southern Water’s end‑to‑end digital workplace ecosystem - spanning Microsoft 365, Windows 11, SharePoint, endpoint management, hybrid meeting solutions, ruggedised devices, virtual desktop platforms and enterprise‑grade collaboration services. This lot demands broad, multi‑discipline capability to drive large‑scale transformation, uplift security and resilience, retire technical debt, and provide unified hybrid workplace experiences across head office, remote sites and field engineering teams.\nEstimated Lot Value £1m to £3m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations.\n- Use of industry best practices for end user compute"
}
]
}
},
{
"id": "6",
"title": "Networks, Compute & Cloud Hosting",
"value": {
"amount": 56000000,
"currency": "GBP",
"amountGross": 67200000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to deliver and modernise Southern Water’s end‑to‑end hybrid infrastructure, spanning networks, private cloud, public cloud, hosting, security and observability. This lot requires broad, enterprise‑scale capability to transform and operate VMware‑based SDDCs, Azure workloads, Cisco‑centric networks, firewalls, storage, backup platforms and OT‑adjacent infrastructure—driving cloud adoption, Zero Trust networking, resilience uplift, automation, and large‑scale modernisation across IT and OT estates.\nEstimated Lot Value £3m to £7m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Techncial",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- ISO 27001, NCSC Cloud Security Principles, Cyber Essentials Plus\n- UK Data Protection legislation including GDPR\n- Southern Water’s internal IT governance frameworks\n- Industry-standard best practices (e.g., TOGAF, ITIL, DevSecOps and relevant Azure certifications)"
}
]
}
},
{
"id": "7",
"title": "InfoSec & Cyber Security Services",
"value": {
"amount": 32000000,
"currency": "GBP",
"amountGross": 38400000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to strengthen and operate Southern Water’s end‑to‑end cyber capability across IT and OT. This includes large‑scale support for SOC services, threat intelligence, vulnerability management, security architecture, security assurance, NIS/ISO27001 compliance uplift, and resilience improvements. The partner must bring broad capability to embed secure‑by‑design practices, modernise controls, scale governance, and support both corporate and OT cyber transformation programmes over AMP8.\nEstimated Lot Value £2m to £4m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- ISO/IEC 27001:2022\n- NIS/CAF Compliance \n- ISE/IEC 62443"
}
]
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "2",
"relatedLot": "2",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "3",
"relatedLot": "3",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "4",
"relatedLot": "4",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "5",
"relatedLot": "5",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "6",
"relatedLot": "6",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "7",
"relatedLot": "7",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
}
],
"title": "Technology Services Partner Framework (TSPF)",
"value": {
"amount": 280000000,
"currency": "GBP",
"amountGross": 336000000
},
"status": "active",
"documents": [
{
"id": "conflictOfInterest",
"description": "Not published",
"documentType": "conflictOfInterest"
},
{
"id": "future",
"documentType": "biddingDocuments",
"accessDetails": "Documents for the ITT Stage will be provided via the Jaggaer Sourcing Platform to suppliers who are downselected for this stage."
},
{
"id": "003872-2026",
"url": "https://www.find-tender.service.gov.uk/Notice/003872-2026",
"format": "text/html",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"datePublished": "2026-01-16T12:49:23Z"
}
],
"procedure": {
"features": "There will be a single PQQ that will qualify Tenderers into the ITT stage. Tenderes must bid for all Lots."
},
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"techniques": {
"frameworkAgreement": {
"type": "closed",
"method": "withAndWithoutReopeningCompetition",
"description": "The process for agreeing Orders will follow that set out in the Technology Services Partner Framework, specifically: \nDirect Order/Award - to any Framework Supplier without re-opening competition if the Service Requirements for the proposed Order: \ncan be met by any of the Framework Suppliers; and \nthe value of the proposed Order is calculated to be under £250,000 (Two Hundred and Fifty Thousand Pounds). \nCompeted Order - under this Framework Agreement by re-opening competition (mini-competitions) among the Framework Suppliers\nPOC/Hothouse selection - service providers may be required to engage in a proof of concept/hothouse selection process in order to secure the identified works"
},
"hasFrameworkAgreement": true
},
"awardPeriod": {
"endDate": "2026-06-11T23:59:59+01:00"
},
"description": "The objective of the tender is to select service partners who are capable of providing services for each Lot, to enable SWS, at its election, to award work within a pool of pre-qualified service providers without the need to embark on a formal Procurement Act 23 process at individual project level.\nTo facilitate this, the intention is that the successful bidders will be awarded a place on the Technology Services Partner Framework Agreement.\nSWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act ‘23 process) where appropriate (e.g. where the pre-qualified service providers do not have the capability to deliver the services required by SWS or the price secured within the pool is not judged by SWS to be market competitive).\nSome of the key objectives of the framework include:\n•\tEstablish a single route to market that covers requirements that Southern Water has for Technology Service Partners and resources\n•\tSupport quick access to the right resources, in order to support Digital project objectives and deliver ongoing “run” activities\n•\tModernise contracts\n•\tIncreasing the use of outcome-based delivery and managed services\n•\tDeliver the optimum selection of Technology Services Partners\n•\tSupport the Digital transformation agenda, including the best partners for future roadmap; updated and flexible engagement models incl. managed services and suppliers aligned to target operating model\n•\tProvide routes to market for Change Portfolio requirements\nA key objective of this procurement process for Southern Water is to deliver the optimum selection of Technology Services Partners. We would like to select and work with suppliers, who have deep capabilities in particular areas and domain expertise. \nSuppliers must bid on all Lots.",
"tenderPeriod": {
"endDate": "2026-02-26T23:59:00+00:00"
},
"contractTerms": {
"financialTerms": "60 days"
},
"enquiryPeriod": {
"endDate": "2026-01-30T23:59:00+00:00"
},
"specialRegime": [
"utilities"
],
"aboveThreshold": true,
"submissionTerms": {
"languages": [
"en"
],
"electronicSubmissionPolicy": "allowed"
},
"procurementMethod": "open",
"mainProcurementCategory": "services",
"submissionMethodDetails": "The procurement documents are available for unrestricted and full direct access, free of charge, at\nsouthernwater.ukp.app.jaggaer.com\nAdditional information can be obtained from the above-mentioned address\nTenders or requests to participate must be submitted electronically via\nhttps://southernwater.bravosolution.co.uk\nTenders or requests to participate must be submitted to the above-mentioned address\nIf you are interested in bidding for this tender, please be aware that you will need to have registered on the central digital platform before you will be able to bid. This will require you to complete some information and then you will be provided with a unique identifier. For more information on how to register, please follow the below link:\nhow to register on the CDP",
"procurementMethodDetails": "Competitive flexible procedure"
},
"parties": [
{
"id": "GB-PPON-PBJQ-2231-ZRPG",
"name": "Southern Water Services Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKJ27",
"country": "GB",
"locality": "Worthing",
"postalCode": "Bn13 3NX",
"countryName": "United Kingdom",
"streetAddress": "Southern Water, Southern House"
},
"details": {
"url": "http://www.southernwater.co.uk",
"classifications": [
{
"id": "privateUtility",
"scheme": "UK_CA_TYPE",
"description": "Private utility"
}
]
},
"identifier": {
"id": "PBJQ-2231-ZRPG",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "Graham.Knight@southernwater.co.uk"
}
}
],
"language": "en",
"initiationType": "tender"
}16 Jan 2026 · 003858-2026 · tender
{
"id": "003858-2026",
"tag": [
"tender"
],
"date": "2026-01-16T12:28:25Z",
"ocid": "ocds-h6vhtk-055971",
"buyer": {
"id": "GB-PPON-PBJQ-2231-ZRPG",
"name": "Southern Water Services Limited"
},
"tender": {
"id": "Prj_7032",
"lots": [
{
"id": "1",
"title": "Customer & Corporate",
"value": {
"amount": 40000000,
"currency": "GBP",
"amountGross": 48000000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to deliver end‑to‑end digital services across Customer & Corporate functions, supporting major transformation programmes and resilient run services. Requires broad capability across SAP, ServiceNow, web channels and integrations, with capacity to drive innovation, automation and large‑scale delivery for 4.7+ million customers.\nEstimated Lot Value £2m to £5m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Techincal",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations\n- Use of industry best practices for end user compute \n- Web accessibility standards and guidelines"
}
]
}
},
{
"id": "2",
"title": "Wholesale",
"value": {
"amount": 64000000,
"currency": "GBP",
"amountGross": 76800000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to deliver end‑to‑end digital and OT‑aligned services across Wholesale operations, supporting major transformation in asset, network and field service management. Requires broad capability across Maximo, ArcGIS, PI, ThingWorx and operational systems to modernise legacy estates, enable smart networks, strengthen operational control, and deliver resilient run services that support mission‑critical water and wastewater operations.\nEstimated Lot Value £4m to £8m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations\n- Use of industry best practices"
}
]
}
},
{
"id": "3",
"title": "Data Analytics & AI",
"value": {
"amount": 32000000,
"currency": "GBP",
"amountGross": 38400000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to drive enterprise‑wide data, analytics and AI transformation, delivering at scale across platforms such as Databricks, Azure, Power BI, Qlik and SAP BI. Requires broad capability to modernise legacy estates, engineer robust pipelines, uplift governance, embed advanced analytics and AI/ML, and enable a unified, secure, self‑service data environment powering decision‑making across the whole organisation.\nEstimated Lot Value £2m to £4m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- UK GDPR \n- Data Protection Act 2018 \n- EU Data Act \n- EU AI Act \n- Cyber Essentials / Cyber Essentials Plus \n- ISO/IEC 27001"
}
]
}
},
{
"id": "4",
"title": "Integration & Automation",
"value": {
"amount": 32000000,
"currency": "GBP",
"amountGross": 38400000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to modernise and operate Southern Water’s enterprise‑scale integration and automation landscape, spanning WebMethods, SAP PI/PO, API management, geospatial integration (FME) and emerging RPA technologies. This lot requires broad capability to deliver cloud‑based integration platforms, microservices, secure APIs, automation at scale, and end‑to‑end integration services, reducing technical debt, improving interoperability, accelerating time‑to‑market and enabling a robust, secure, automated digital ecosystem across the organisation.\nEstimated Lot Value £2m to £4m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations\n- Use of industry best practices for end user compute \n- ITIL Best practises"
}
]
}
},
{
"id": "5",
"title": "Digitial Workspace & Colloboration",
"value": {
"amount": 240000000,
"currency": "GBP",
"amountGross": 288000000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to deliver and modernise Southern Water’s end‑to‑end digital workplace ecosystem - spanning Microsoft 365, Windows 11, SharePoint, endpoint management, hybrid meeting solutions, ruggedised devices, virtual desktop platforms and enterprise‑grade collaboration services. This lot demands broad, multi‑discipline capability to drive large‑scale transformation, uplift security and resilience, retire technical debt, and provide unified hybrid workplace experiences across head office, remote sites and field engineering teams.\nEstimated Lot Value £1m to £3m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations.\n- Use of industry best practices for end user compute"
}
]
}
},
{
"id": "6",
"title": "Networks, Compute & Cloud Hosting",
"value": {
"amount": 56000000,
"currency": "GBP",
"amountGross": 67200000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to deliver and modernise Southern Water’s end‑to‑end hybrid infrastructure, spanning networks, private cloud, public cloud, hosting, security and observability. This lot requires broad, enterprise‑scale capability to transform and operate VMware‑based SDDCs, Azure workloads, Cisco‑centric networks, firewalls, storage, backup platforms and OT‑adjacent infrastructure—driving cloud adoption, Zero Trust networking, resilience uplift, automation, and large‑scale modernisation across IT and OT estates.\nEstimated Lot Value £3m to £7m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Techncial",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- ISO 27001, NCSC Cloud Security Principles, Cyber Essentials Plus\n- UK Data Protection legislation including GDPR\n- Southern Water’s internal IT governance frameworks\n- Industry-standard best practices (e.g., TOGAF, ITIL, DevSecOps and relevant Azure certifications)"
}
]
}
},
{
"id": "7",
"title": "InfoSec & Cyber Security Services",
"value": {
"amount": 32000000,
"currency": "GBP",
"amountGross": 38400000
},
"status": "active",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "SWS seek strategic partners to strengthen and operate Southern Water’s end‑to‑end cyber capability across IT and OT. This includes large‑scale support for SOC services, threat intelligence, vulnerability management, security architecture, security assurance, NIS/ISO27001 compliance uplift, and resilience improvements. The partner must bring broad capability to embed secure‑by‑design practices, modernise controls, scale governance, and support both corporate and OT cyber transformation programmes over AMP8.\nEstimated Lot Value £2m to £4m per annum",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- ISO/IEC 27001:2022\n- NIS/CAF Compliance \n- ISE/IEC 62443"
}
]
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "2",
"relatedLot": "2",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "3",
"relatedLot": "3",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "4",
"relatedLot": "4",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "5",
"relatedLot": "5",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "6",
"relatedLot": "6",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "7",
"relatedLot": "7",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
}
],
"title": "Technology Services Partner Framework (TSPF)",
"value": {
"amount": 280000000,
"currency": "GBP",
"amountGross": 336000000
},
"status": "active",
"documents": [
{
"id": "conflictOfInterest",
"description": "Not published",
"documentType": "conflictOfInterest"
},
{
"id": "future",
"documentType": "biddingDocuments",
"accessDetails": "Documents for the ITT Stage will be provided via the Jaggaer Sourcing Platform to suppliers who are downselected for this stage."
},
{
"id": "003858-2026",
"url": "https://www.find-tender.service.gov.uk/Notice/003858-2026",
"format": "text/html",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"datePublished": "2026-01-16T12:28:25Z"
}
],
"procedure": {
"features": "There will be a single PQQ that will qualify Tenderers into the ITT stage. Tenderes must bid for all Lots."
},
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"techniques": {
"frameworkAgreement": {
"type": "closed",
"method": "withAndWithoutReopeningCompetition",
"description": "The process for agreeing Orders will follow that set out in the Technology Services Partner Framework, specifically: \nDirect Order/Award - to any Framework Supplier without re-opening competition if the Service Requirements for the proposed Order: \ncan be met by any of the Framework Suppliers; and \nthe value of the proposed Order is calculated to be under £250,000 (Two Hundred and Fifty Thousand Pounds). \nCompeted Order - under this Framework Agreement by re-opening competition (mini-competitions) among the Framework Suppliers\nPOC/Hothouse selection - service providers may be required to engage in a proof of concept/hothouse selection process in order to secure the identified works"
},
"hasFrameworkAgreement": true
},
"awardPeriod": {
"endDate": "2026-06-11T23:59:59+01:00"
},
"description": "The objective of the tender is to select service partners who are capable of providing services for each Lot, to enable SWS, at its election, to award work within a pool of pre-qualified service providers without the need to embark on a formal Procurement Act 23 process at individual project level.\nTo facilitate this, the intention is that the successful bidders will be awarded a place on the Technology Services Partner Framework Agreement.\nSWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act ‘23 process) where appropriate (e.g. where the pre-qualified service providers do not have the capability to deliver the services required by SWS or the price secured within the pool is not judged by SWS to be market competitive).\nSome of the key objectives of the framework include:\n•\tEstablish a single route to market that covers requirements that Southern Water has for Technology Service Partners and resources\n•\tSupport quick access to the right resources, in order to support Digital project objectives and deliver ongoing “run” activities\n•\tModernise contracts\n•\tIncreasing the use of outcome-based delivery and managed services\n•\tDeliver the optimum selection of Technology Services Partners\n•\tSupport the Digital transformation agenda, including the best partners for future roadmap; updated and flexible engagement models incl. managed services and suppliers aligned to target operating model\n•\tProvide routes to market for Change Portfolio requirements\nA key objective of this procurement process for Southern Water is to deliver the optimum selection of Technology Services Partners. We would like to select and work with suppliers, who have deep capabilities in particular areas and domain expertise. \nSuppliers must bid on all Lots.",
"tenderPeriod": {
"endDate": "2026-02-26T23:59:00+00:00"
},
"contractTerms": {
"financialTerms": "60 days"
},
"enquiryPeriod": {
"endDate": "2026-01-30T23:59:00+00:00"
},
"specialRegime": [
"utilities"
],
"aboveThreshold": true,
"submissionTerms": {
"languages": [
"en"
],
"electronicSubmissionPolicy": "allowed"
},
"procurementMethod": "open",
"mainProcurementCategory": "services",
"submissionMethodDetails": "The procurement documents are available for unrestricted and full direct access, free of charge, at\nsouthernwater.ukp.app.jaggaer.com\nAdditional information can be obtained from the above-mentioned address\nTenders or requests to participate must be submitted electronically via\nhttps://southernwater.bravosolution.co.uk\nTenders or requests to participate must be submitted to the above-mentioned address\nIf you are interested in bidding for this tender, please be aware that you will need to have registered on the central digital platform before you will be able to bid. This will require you to complete some information and then you will be provided with a unique identifier. For more information on how to register, please follow the below link:\nhow to register on the CDP",
"procurementMethodDetails": "Competitive flexible procedure"
},
"parties": [
{
"id": "GB-PPON-PBJQ-2231-ZRPG",
"name": "Southern Water Services Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKJ27",
"country": "GB",
"locality": "Worthing",
"postalCode": "Bn13 3NX",
"countryName": "United Kingdom",
"streetAddress": "Southern Water, Southern House"
},
"details": {
"url": "http://www.southernwater.co.uk",
"classifications": [
{
"id": "privateUtility",
"scheme": "UK_CA_TYPE",
"description": "Private utility"
}
]
},
"identifier": {
"id": "PBJQ-2231-ZRPG",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "Graham.Knight@southernwater.co.uk"
}
}
],
"language": "en",
"initiationType": "tender"
}3 Oct 2025 · 061973-2025 · planningUpdate
{
"id": "061973-2025",
"tag": [
"planningUpdate"
],
"date": "2025-10-03T09:14:19+01:00",
"ocid": "ocds-h6vhtk-055971",
"buyer": {
"id": "GB-PPON-PBJQ-2231-ZRPG",
"name": "Southern Water Services Limited"
},
"tender": {
"id": "Prj_7032",
"lots": [
{
"id": "1",
"title": "Customer & Corporate",
"value": {
"amount": 0,
"currency": "GBP",
"amountGross": 0
},
"status": "planned",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "We require services to design, deliver and operate digital solutions across our existing and new digital platforms in our Customer & Corporate domain. \nThese services will be used together with our existing Digital team and will be available through dedicated packages of work where required. These include:\n•\tDigital Architecture – Designing efficient and scalable solutions which work in conjunction with our wider digital landscape. Creating the solution architecture and high-level design that allows us to estimate and plan our overall delivery, working in conjunction with our delivery teams.\n•\tBusiness and Systems Analysis – Collaborating with stakeholders to assess our business needs and create the appropriate scope and requirements that matches the situation.\n•\tEngineering – Developing extensions or integration for systems to an appropriate testable quality that means the functional needs. Following development standards and guidelines to ensure that all work is done in an aligned way with our wider teams.\n•\tDelivery & implementation – Enabling the delivery of solutions through Project and Product teams through the effective management of requirements, scope, and planning. This ranges from work within larger Transformation programmes through to smaller scale continuous improvement.\n•\tSupport & Maintenance – Ensuring applications within this lot are appropriately maintained in a live environment, including operational system administration. Supporting incident and defect resolution, platform availability along with minor improvements delivered under ‘business as usual’. Working towards removing technical debt from our landscape, including work around system decommissioning when appropriate.\nIn addition, we expect our partners to bring innovative ideas and insight as part of that they do, allowing us to apply innovative technology or innovation when appropriate to our business challenges. The main applications within the customer & Corporate lot include:\n•\tCore SAP Platforms (Finance, Procurement, Projects, HR)\n•\tSAP CRM and customer Billing\n•\tSAP Basis, Integration\n•\tSAP Portal\n•\tSAP PO and NetWeaver\n•\tSAP Business Warehouse\n•\tWorkday\n•\tCorporate Website\n•\tService NOW ITSM\n•\tService NOW CSM\n•\tExperian power curve\nIn addition, we also have smaller legacy applications within the estate which are custom built, often in .Net technology and java, and small SaaS based applications that support small groups of users and edge use cases across our customer and corporate teams.",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-04-23T23:59:59+01:00",
"startDate": "2026-04-24T00:00:00+01:00",
"maxExtentDate": "2034-04-23T23:59:59+01:00"
}
},
{
"id": "2",
"title": "Wholesale",
"value": {
"amount": 0,
"currency": "GBP",
"amountGross": 0
},
"status": "planned",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "We require services to design, deliver and operate digital solutions across our existing and new digital platforms in our Wholesale domain. These services will be used together with our existing Digital team and will be available through dedicated packages of work where required.\nThese include:\n•\tDigital Architecture – Designing efficient and scalable solutions which work in conjunction with our wider digital landscape. Creating the solution architecture and high-level design that allows us to estimate and plan our overall delivery, working in conjunction with our delivery teams.\n•\tBusiness Analysis – Working with stakeholders to assess our business needs and create the appropriate scope and requirements that matches the situation.\n•\tEngineering – Developing extensions or integration for systems to an appropriate testable quality that means the functional needs. Following development standards and guidelines to ensure that all work is done in an aligned way with our wider teams.\n•\tDelivery & implementation – Enabling the delivery of solutions through Project and Product teams through the effective management of requirements, scope and planning. This ranges from work within larger Transformation programmes through to smaller scale continuous improvement.\n•\tSupport & Maintenance – Ensuring applications within this lot are appropriately maintained in a live environment, including operational system administration. Supporting incident and defect resolution, platform availability along with minor improvements delivered under ‘business as usual’. Working towards removing technical debt from our landscape, including work around system decommissioning when appropriate.\nIn addition, we expect our partners to bring new ideas and insight as part of that they do, allowing us to apply new technology or innovation when appropriate to our business challenges.\nThe main applications within the Wholesale lot include:\n•\tIBM Maximo – Strategic solution for Work and Asset Management\n•\tESRI ArcGIS – Strategic solution for Geospatial services\n•\tEllipse & WAMMI – Legacy solution for Work and Asset Management\n•\tOvarro Prism – Strategic solution for operational alarm management\n•\tAveva PI – OT historian containing operational data which is collected and stored to support processes such as spills reporting\n•\tPTC ThingWorx – Provides our strategic Industrial Internet of Things (IIoT) platform which supports Sewer Level Monitors and how we digitally capture information from similar remote assets\n•\tLabware – Provides sampling capabilities for water regulatory compliance.\n•\tWaternet – Supporting our water operations and controlling our water balance to improve how we control our networks and detect leakage\n•\tOvarro Pioneer – Asset Investment Planning solution that helps with forecasting costs and managing risks with our assets\nThere are applications built upon these solutions, such as Aspire for spills reporting using PI, and Permit Compliance using ESRI for ensuring we have permits in place for appropriate operational work.\nWe also have smaller legacy applications within the estate which are custom built, often in .Net technology. These include CATalogue for information on our operational sites, and PIRF/SIRF for incident recording. There are also Microsoft Access databases such as Pollutions Database which aren’t supported by Digital services, but are in scope for modernisation within the projects planned in AMP8.",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-04-23T23:59:59+01:00",
"startDate": "2026-04-24T00:00:00+01:00",
"maxExtentDate": "2034-04-23T23:59:59+01:00"
}
},
{
"id": "3",
"title": "Data & AI",
"value": {
"amount": 0,
"currency": "GBP",
"amountGross": 0
},
"status": "planned",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "The supplier(s) must be capable of delivering services across the following areas:\nData Science:\n•\tExploration of opportunities with all directorates to identify the right solution\n•\tIdentification of incremental value through data exploration and hypothesis testing\n•\tDesign and delivery of analytical and ML models for advanced use cases\n•\tModel performance monitoring and improvement\n•\tAI literacy across Southern Water\nData Analytics:\n•\tDeep understanding of directorates D&A objectives, processes, reports and data\n•\tFormulation of D&A delivery to support the directorate objectives\n•\tProactive insights to improve SW effectiveness, beyond demand\n•\tSelf-service enablement and governance\n•\tLead cross-SW Community of Practice for data analysis\nBI Development:\n•\tReport Development: Design, develop, and maintain reports and dashboards to provide insights into business performance\n•\tData Visualisation: Create interactive visualisations to enable self-service analytics\n•\tData Integration: Integrate data from various sources into BI & reporting tools\n•\tPerformance Optimisation: Optimise BI reports and dashboards for optimal performance\n•\tSupport: Act as 3rd line support for incidents related to the performance of data products.\nData Engineering:\n•\tData Extraction: Design and implement efficient ETL processes to extract, transform, and load data into data stores.\n•\tData Pipelines: Develop and maintain data pipelines to automate data ingestion, transformation in the sematic layer.\n•\tData Integration: Integrate data from various sources into the data platform.\n•\tMetadata Management: Manage metadata to improve data discoverability and understanding.\n•\tSupport: Act as 3rd line support for data incidents related to the ingestion and transformation of the data.\nDevOps Engineering:\n•\tInfrastructure Automation: Automate the provisioning, configuration, and deployment of data infrastructure.\n•\tCI/CD Pipelines: Build and maintain CI/CD pipelines for data applications and pipelines.\n•\tMonitoring and Alerting: Implement monitoring and alerting systems to proactively identify and resolve issues.\n•\tSecurity and Compliance: Ensure security and compliance standards are met in the data infrastructure\nPlatform & Tool Engineering:\n•\tPlatform Development: Develop and maintain the data platform, including data catalogues, data governance tools, and self-service analytics tools\n•\tData Governance: Implement data governance policies and procedures to ensure data quality and consistency\n•\tPlatform Performance: Optimise data infrastructure for optimal performance\n•\tSecurity: Ensure data security and privacy through appropriate security measures and compliance standards\n•\tSupport: Act as 3rd line support for data incidents related to the platforms & tools.\nData governance:\n•\tGovernance and data management framework, policies and processes\n•\tData quality: standards and target setting, measurement, reporting and improvement plans\n•\tOpen data leadership\n•\tData literacy and certification programmes\n•\tParticipate in cross-SW Community of Practice for data owners and stewards",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-04-23T23:59:59+01:00",
"startDate": "2026-04-24T00:00:00+01:00",
"maxExtentDate": "2034-04-23T23:59:59+01:00"
}
},
{
"id": "4",
"title": "Integration & Automation",
"value": {
"amount": 0,
"currency": "GBP",
"amountGross": 0
},
"status": "planned",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "We require services to design, deliver and operate digital solutions across our existing and new digital platforms in our integration domain.\nThese services will be used together with our existing Digital team and will be available through dedicated packages of work where required. These include:\n•\tIntegration & automation Architecture – Designing efficient and scalable solutions which work in conjunction with our wider digital landscape. Creating the solution architecture and high-level design that allows us to estimate and plan our overall delivery, working in conjunction with our delivery teams.\n•\tBusiness and Systems Analysis – Collaborating with stakeholders to assess our business needs and create the appropriate scope and requirements that matches the situation.\n•\tEngineering – Developing extensions or integration for systems to an appropriate testable quality that means the functional needs. Following development standards and guidelines to ensure that all work is done in an aligned way with our wider teams. \n•\tDelivery & implementation – Enabling the delivery of solutions through Project and Product teams through the effective management of requirements, scope, and planning. This ranges from work within larger Transformation programmes through to smaller scale continuous improvement.\n•\tSupport & Maintenance – Ensuring applications within this lot are appropriately maintained in a live environment, including operational system administration. Supporting incident and defect resolution, platform availability along with minor improvements delivered under ‘business as usual.’ Working towards removing technical debt from our landscape, including work around system decommissioning when appropriate.\nIn addition, we expect our partners to bring innovative ideas and insight as part of that they do, allowing us to apply innovative technology or innovation when appropriate to our business challenges. The main applications within the Integration and automation lot include.\n•\tWeb Methods ESB\n•\tWeb Methods API GW\n•\tWeb Methods Active Transfer\n•\tWeb Methods Cloud Streams, JMS UM and BPM\n•\tSAP Process Orchestration and JAVA BPM\n•\tPower Automate \n•\tAzure API\n•\tESRI FME\n•\tRPA Technology (Blue prism, UI path, Automation anywhere, Power Automate\n•\tCreate flows to support attended and unattended RPA",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-04-23T23:59:59+01:00",
"startDate": "2026-04-24T00:00:00+01:00",
"maxExtentDate": "2034-04-23T23:59:59+01:00"
}
},
{
"id": "5",
"title": "Digital Workspace",
"value": {
"amount": 0,
"currency": "GBP",
"amountGross": 0
},
"status": "planned",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "We require services to design, deliver and operate digital solutions across our existing and new digital platforms in our integration domain.\nThese services will be used together with our existing Digital team and will be available through dedicated packages of work where required. These include:\n•\tIntegration & automation Architecture – Designing efficient and scalable solutions which work in conjunction with our wider digital landscape. Creating the solution architecture and high-level design that allows us to estimate and plan our overall delivery, working in conjunction with our delivery teams.\n•\tBusiness and Systems Analysis – Collaborating with stakeholders to assess our business needs and create the appropriate scope and requirements that matches the situation.\n•\tEngineering – Developing extensions or integration for systems to an appropriate testable quality that means the functional needs. Following development standards and guidelines to ensure that all work is done in an aligned way with our wider teams. \n•\tDelivery & implementation – Enabling the delivery of solutions through Project and Product teams through the effective management of requirements, scope, and planning. This ranges from work within larger Transformation programmes through to smaller scale continuous improvement.\n•\tSupport & Maintenance – Ensuring applications within this lot are appropriately maintained in a live environment, including operational system administration. Supporting incident and defect resolution, platform availability along with minor improvements delivered under ‘business as usual.’ Working towards removing technical debt from our landscape, including work around system decommissioning when appropriate.\nIn addition, we expect our partners to bring innovative ideas and insight as part of that they do, allowing us to apply innovative technology or innovation when appropriate to our business challenges. The main applications within the Integration and automation lot include.\n•\tWeb Methods ESB\n•\tWeb Methods API GW\n•\tWeb Methods Active Transfer\n•\tWeb Methods Cloud Streams, JMS UM and BPM\n•\tSAP Process Orchestration and JAVA BPM\n•\tPower Automate \n•\tAzure API\n•\tESRI FME\n•\tRPA Technology (Blue prism, UI path, Automation anywhere, Power Automate\n•\tCreate flows to support attended and unattended RPA\nDigital Workplace & Collaboration:\nWe require services to design, deliver and operate digital solutions across our existing and new digital workplace platforms and environment.\nThese services will augment existing Digital team and will be available through dedicated packages of work where required. These include:\n•\tDigital Architecture – Designing efficient and scalable solutions which work in conjunction with our wider digital landscape. Creating the solution architecture and high-level design that allows us to estimate and plan our overall delivery, working in conjunction with our delivery teams.\n•\tBusiness and Systems Analysis – Collaborating with stakeholders to assess our business needs and create the appropriate scope and requirements that matches the situation.\n•\tEngineering – Developing extensions or integration for systems to an appropriate testable quality that means the functional needs. Following development standards and guidelines to ensure that all work is done in an aligned way with our wider teams.\n•\tDelivery, deployment & implementation – Enabling the delivery of solutions through Project and Product teams through the effective management of requirements, scope, and planning. This ranges from work within larger Transformation programmes through to smaller scale continuous improvement.\n•\tSupport & Maintenance – Ensuring applications are appropriately maintained in a live environment, including operational system administration. Supporting incident and defect resolution, platform availability along with minor improvements delivered under ‘business as usual.’ Working towards removing technical debt from our landscape, including work around system decommissioning when appropriate.\nIn addition, we expect our partners to bring innovative ideas and insight as part of that they do, allowing us to apply innovative technology or innovation when appropriate to our business challenges. The main applications within the Digital workplace domain include:\n•\tMicrosoft SharePoint on premise\n•\tMicrosoft SharePoint online\n•\tMicrosoft power apps\n•\tWindows 10 & 11 operating systems\n•\tMicrosoft 365 services (Office, Teams, rooms etc)\n•\tOmnissa Virtual desktop (Horizon)",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-04-23T23:59:59+01:00",
"startDate": "2026-04-24T00:00:00+01:00",
"maxExtentDate": "2034-04-23T23:59:59+01:00"
}
},
{
"id": "6",
"title": "Networks, Hosting & Cloud Services",
"value": {
"amount": 0,
"currency": "GBP",
"amountGross": 0
},
"status": "planned",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "We require services to design, deliver and operate digital solutions across our existing and new digital platforms in our Infrastructure domain.\nThese services will be used together with our existing Digital team and will be available through dedicated packages of work where required. These include:\n·\tInfrastructure Architecture – Designing efficient and scalable solutions which work in conjunction with our wider digital landscape. Creating the solution architecture and high-level design that allows us to estimate and plan our overall delivery, working in conjunction with our delivery teams.\n·\tInfrastructure Engineering – Developing extensions or integration for systems to an appropriate testable quality that means the functional needs. Following development standards and guidelines to ensure that all work is done in an aligned way with our wider teams.\n·\tInfrastructure Delivery & implementation – Enabling the delivery of solutions through Project and Product teams through the effective management of requirements, scope, and planning. This ranges from work within larger Transformation programmes through to smaller scale continuous improvement.\n·\tSupport & Maintenance – Ensuring applications within this lot are appropriately maintained in a live environment, including operational system administration. Supporting incident and defect resolution, platform availability along with minor improvements delivered under ‘business as usual.’ Working towards removing technical debt from our landscape, including work around system decommissioning when appropriate.\nThe successful supplier(s) must demonstrate capabilities across the following core service areas:\nNetwork Services\n•\tDesign, management and optimisation of:\no\tWAN, LAN, SD-WAN, DMVPN\no\tWired and wireless networks using Cisco, Cisco Meraki, Cisco ISE\no\tLoad balancing with F5\no\tFirewall services using Palo Alto, Checkpoint and NSX\n•\tImplementation of Zero Trust architectures and secure remote access solutions\n•\tEnd-to-end network monitoring and alerting using SolarWinds\nHosting Services\n•\tManagement and enhancement of:\no\tPrivate cloud infrastructure built on VMware Cloud Foundation (VCF) and Dell VxRail\no\tStorage platforms (Isilon, ECS), backup and recovery (Rubrik, Data Domain, Avamar)\no\tCapacity planning, performance optimisation and infrastructure scaling\n•\tDevelopment and execution of disaster recovery, high availability and business continuity plans\nCloud Services\n•\tCloud migration planning and execution (IaaS/PaaS/SaaS), primarily to Microsoft Azure\n•\tCloud cost optimisation, security posture assessments and governance (FinOps & SecOps)\n•\tImplementation and support of hybrid and multi-cloud architecture (e.g., Azure + on-prem + edge)\n•\tContainer and platform services: OpenShift, Kubernetes\nSecurity Services\n•\tEnd-to-end security tooling and support including:\no\tEndpoint Protection: Defender for Endpoint, CrowdStrike, Trend Micro\no\tIdentity and Cloud Security: Defender for Identity, Defender for CloudApps\no\tVulnerability Management: Qualys\no\tWeb and Data Security: Forcepoint\no\tSIEM & SOC integration: LogRhythm\n•\tDevelopment and embedding of security frameworks aligned to NCSC principles, ISO 27001, and Southern Water's internal security policies.\nDigital Twins for Infrastructure: Creation of digital twins of critical infrastructure components to simulate scenarios, predict failures, and optimize performance. With potential to be expanded to Digital Twins of OT Applications.\nRe-platforming and Re-architecting Applications: Expertise in modernizing legacy application infrastructure, including re-platforming to cloud-native architectures.\nApplication Monitoring and Performance Management (APM): Implementing and managing APM tools to gain deep visibility into application performance, identify bottlenecks, and ensure optimal user experience. Consider tools integrated with Azure Monitor and potentially specialized OT APM solutions.",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-04-23T23:59:59+01:00",
"startDate": "2026-04-24T00:00:00+01:00",
"maxExtentDate": "2034-04-23T23:59:59+01:00"
}
},
{
"id": "7",
"title": "Cyber",
"value": {
"amount": 0,
"currency": "GBP",
"amountGross": 0
},
"status": "planned",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "We require services to extend the capability of the in-house team and augment the skillset. This allows the team to provide services in the areas of SecOps, Security Consultancy and Security Assurance. \n•\tSecOps – Enabling the in-house delivery team to take the lead on incident management with the support of partners. Day-to-day vulnerability management including responding to known vulnerabilities that arise e.g. CVEs and keeping on top of released vendor patches. Threat modelling to be proactive to threats relevant to Southern Water.\n•\tSecurity Consultancy – Supporting the delivery of projects and supporting product teams. Providing audit services for existing systems to find weaknesses that could be change in a future release or replacement of the system. Design or oversee the security architecture of new solutions across the business. The security consultancy will issue guidance on best practices and advise on the response Southern Water should have towards current and future trends.\n•\tSecurity Assurance – Management of the ISMS and it’s requirement for continuous improvement. Governance, Risk & Compliance support to stay aligned to the NIS, ISO27001 standards, data protection legislation and more. Managing the push towards gaining recognised security certification and maintaining it through the regular surveillance audits that are required. Managing the third-party assurance needed for onboarding suppliers. Conducting security audits of new solutions and technology employed by Southern Water.\n•\tOT Programme (NIS) - actions that are required to meet NIS requirements, implement a minimum ISA 62443 Level 2 security capability and satisfy requirements that have come out of the OT strategy workshops with various business groups\nIn addition, we expect our partners to bring new ideas and insight as part of what they provide, allowing us to apply new technology or innovation when appropriate to our business challenges.\nThe main services within the InfoSec & Cyber Security Services lot include:\n•\tSOC services – Security Operations Centre providing 24/7 monitoring of the estate and alerting to the in-house teams. They also assist with incident response and endpoint protection.\n•\tRecorded Futures – Real time threat intelligence service that monitors for chatter, and other things, on the web and dark web related to Southern Water which could indicate heightened chances of a targeted attack.",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-04-23T23:59:59+01:00",
"startDate": "2026-04-24T00:00:00+01:00",
"maxExtentDate": "2034-04-23T23:59:59+01:00"
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UKJ27",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "2",
"relatedLot": "2",
"deliveryAddresses": [
{
"region": "UKJ27",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "3",
"relatedLot": "3",
"deliveryAddresses": [
{
"region": "UKJ27",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "4",
"relatedLot": "4",
"deliveryAddresses": [
{
"region": "UKJ27",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "5",
"relatedLot": "5",
"deliveryAddresses": [
{
"region": "UKJ27",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "6",
"relatedLot": "6",
"deliveryAddresses": [
{
"region": "UKJ27",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "7",
"relatedLot": "7",
"deliveryAddresses": [
{
"region": "UKJ27",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
}
],
"title": "Technology Services Partner Framework (TSPF)",
"value": {
"amount": 0,
"currency": "GBP",
"amountGross": 0
},
"status": "planned",
"documents": [
{
"id": "future",
"documentType": "biddingDocuments",
"accessDetails": "Tender pack will be published through Jaggaer."
}
],
"amendments": [
{
"id": "061973-2025",
"description": "Please follow the link below to the TSPF Market Engagement Video:\nhttps://vimeo.com/1123856342"
}
],
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"techniques": {
"hasFrameworkAgreement": true
},
"awardPeriod": {
"endDate": "2026-03-26T23:59:59+00:00"
},
"description": "Southern Water is going to market for strategic partners under a Technology Services Partner Framework Agreement to deliver digital expertise across the following areas; Customer & Corporate, Wholesale, Data & AI, Intergration & Automation, Digital Workspace, Networks, Hosting & Cloud Services, and Cyber. (Suppliers must bid for all lots).\nThis procurement will follow a Competitive Flexible procedure delivering a Framework lasting 4 years, with an option to extend for a period of up to 4 years.\nIt is anticipated that the opportunity will be formally published during Q4 2025.\nPlease follow the link below to the TSPF Market Engagement Video:\nhttps://vimeo.com/1123856342",
"communication": {
"futureNoticeDate": "2025-10-21T23:59:59+01:00"
},
"specialRegime": [
"utilities"
],
"aboveThreshold": true,
"submissionTerms": {
"languages": [
"en"
]
},
"procurementMethod": "selective",
"mainProcurementCategory": "services",
"submissionMethodDetails": "If you are interested in bidding for this tender, please be aware that you will need to have registered on the central digital platform before you will be able to bid. This will require you to complete some information and then you will be provided with a unique identifier. For more information on how to register, please follow the below link:\nhow to register on the CDP",
"procurementMethodDetails": "Competitive flexible procedure",
"expressionOfInterestDeadline": "2025-11-17T23:59:00+00:00"
},
"parties": [
{
"id": "GB-PPON-PBJQ-2231-ZRPG",
"name": "Southern Water Services Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKJ27",
"country": "GB",
"locality": "Worthing",
"postalCode": "Bn13 3NX",
"countryName": "United Kingdom",
"streetAddress": "Southern Water, Southern House"
},
"details": {
"url": "http://www.southernwater.co.uk",
"classifications": [
{
"id": "privateUtility",
"scheme": "UK_CA_TYPE",
"description": "Private utility"
}
]
},
"identifier": {
"id": "PBJQ-2231-ZRPG",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "Ryan.Lightfoot@southernwater.co.uk"
}
}
],
"language": "en",
"planning": {
"documents": [
{
"id": "061973-2025",
"url": "https://www.find-tender.service.gov.uk/Notice/061973-2025",
"format": "text/html",
"noticeType": "UK3",
"description": "Planned procurement notice on Find a Tender",
"documentType": "plannedProcurementNotice",
"datePublished": "2025-10-03T09:14:19+01:00"
}
]
},
"initiationType": "tender"
}26 Sept 2025 · 060325-2025 · planning
{
"id": "060325-2025",
"tag": [
"planning"
],
"date": "2025-09-26T17:59:00+01:00",
"ocid": "ocds-h6vhtk-055971",
"buyer": {
"id": "GB-PPON-PBJQ-2231-ZRPG",
"name": "Southern Water Services Limited"
},
"tender": {
"id": "Prj_7032",
"lots": [
{
"id": "1",
"title": "Customer & Corporate",
"value": {
"amount": 0,
"currency": "GBP",
"amountGross": 0
},
"status": "planned",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "We require services to design, deliver and operate digital solutions across our existing and new digital platforms in our Customer & Corporate domain. \nThese services will be used together with our existing Digital team and will be available through dedicated packages of work where required. These include:\n•\tDigital Architecture – Designing efficient and scalable solutions which work in conjunction with our wider digital landscape. Creating the solution architecture and high-level design that allows us to estimate and plan our overall delivery, working in conjunction with our delivery teams.\n•\tBusiness and Systems Analysis – Collaborating with stakeholders to assess our business needs and create the appropriate scope and requirements that matches the situation.\n•\tEngineering – Developing extensions or integration for systems to an appropriate testable quality that means the functional needs. Following development standards and guidelines to ensure that all work is done in an aligned way with our wider teams.\n•\tDelivery & implementation – Enabling the delivery of solutions through Project and Product teams through the effective management of requirements, scope, and planning. This ranges from work within larger Transformation programmes through to smaller scale continuous improvement.\n•\tSupport & Maintenance – Ensuring applications within this lot are appropriately maintained in a live environment, including operational system administration. Supporting incident and defect resolution, platform availability along with minor improvements delivered under ‘business as usual’. Working towards removing technical debt from our landscape, including work around system decommissioning when appropriate.\nIn addition, we expect our partners to bring innovative ideas and insight as part of that they do, allowing us to apply innovative technology or innovation when appropriate to our business challenges. The main applications within the customer & Corporate lot include:\n•\tCore SAP Platforms (Finance, Procurement, Projects, HR)\n•\tSAP CRM and customer Billing\n•\tSAP Basis, Integration\n•\tSAP Portal\n•\tSAP PO and NetWeaver\n•\tSAP Business Warehouse\n•\tWorkday\n•\tCorporate Website\n•\tService NOW ITSM\n•\tService NOW CSM\n•\tExperian power curve\nIn addition, we also have smaller legacy applications within the estate which are custom built, often in .Net technology and java, and small SaaS based applications that support small groups of users and edge use cases across our customer and corporate teams.",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-04-23T23:59:59+01:00",
"startDate": "2026-04-24T00:00:00+01:00",
"maxExtentDate": "2034-04-23T23:59:59+01:00"
}
},
{
"id": "2",
"title": "Wholesale",
"value": {
"amount": 0,
"currency": "GBP",
"amountGross": 0
},
"status": "planned",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "We require services to design, deliver and operate digital solutions across our existing and new digital platforms in our Wholesale domain. These services will be used together with our existing Digital team and will be available through dedicated packages of work where required.\nThese include:\n•\tDigital Architecture – Designing efficient and scalable solutions which work in conjunction with our wider digital landscape. Creating the solution architecture and high-level design that allows us to estimate and plan our overall delivery, working in conjunction with our delivery teams.\n•\tBusiness Analysis – Working with stakeholders to assess our business needs and create the appropriate scope and requirements that matches the situation.\n•\tEngineering – Developing extensions or integration for systems to an appropriate testable quality that means the functional needs. Following development standards and guidelines to ensure that all work is done in an aligned way with our wider teams.\n•\tDelivery & implementation – Enabling the delivery of solutions through Project and Product teams through the effective management of requirements, scope and planning. This ranges from work within larger Transformation programmes through to smaller scale continuous improvement.\n•\tSupport & Maintenance – Ensuring applications within this lot are appropriately maintained in a live environment, including operational system administration. Supporting incident and defect resolution, platform availability along with minor improvements delivered under ‘business as usual’. Working towards removing technical debt from our landscape, including work around system decommissioning when appropriate.\nIn addition, we expect our partners to bring new ideas and insight as part of that they do, allowing us to apply new technology or innovation when appropriate to our business challenges.\nThe main applications within the Wholesale lot include:\n•\tIBM Maximo – Strategic solution for Work and Asset Management\n•\tESRI ArcGIS – Strategic solution for Geospatial services\n•\tEllipse & WAMMI – Legacy solution for Work and Asset Management\n•\tOvarro Prism – Strategic solution for operational alarm management\n•\tAveva PI – OT historian containing operational data which is collected and stored to support processes such as spills reporting\n•\tPTC ThingWorx – Provides our strategic Industrial Internet of Things (IIoT) platform which supports Sewer Level Monitors and how we digitally capture information from similar remote assets\n•\tLabware – Provides sampling capabilities for water regulatory compliance.\n•\tWaternet – Supporting our water operations and controlling our water balance to improve how we control our networks and detect leakage\n•\tOvarro Pioneer – Asset Investment Planning solution that helps with forecasting costs and managing risks with our assets\nThere are applications built upon these solutions, such as Aspire for spills reporting using PI, and Permit Compliance using ESRI for ensuring we have permits in place for appropriate operational work.\nWe also have smaller legacy applications within the estate which are custom built, often in .Net technology. These include CATalogue for information on our operational sites, and PIRF/SIRF for incident recording. There are also Microsoft Access databases such as Pollutions Database which aren’t supported by Digital services, but are in scope for modernisation within the projects planned in AMP8.",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-04-23T23:59:59+01:00",
"startDate": "2026-04-24T00:00:00+01:00",
"maxExtentDate": "2034-04-23T23:59:59+01:00"
}
},
{
"id": "3",
"title": "Data & AI",
"value": {
"amount": 0,
"currency": "GBP",
"amountGross": 0
},
"status": "planned",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "The supplier(s) must be capable of delivering services across the following areas:\nData Science:\n•\tExploration of opportunities with all directorates to identify the right solution\n•\tIdentification of incremental value through data exploration and hypothesis testing\n•\tDesign and delivery of analytical and ML models for advanced use cases\n•\tModel performance monitoring and improvement\n•\tAI literacy across Southern Water\nData Analytics:\n•\tDeep understanding of directorates D&A objectives, processes, reports and data\n•\tFormulation of D&A delivery to support the directorate objectives\n•\tProactive insights to improve SW effectiveness, beyond demand\n•\tSelf-service enablement and governance\n•\tLead cross-SW Community of Practice for data analysis\nBI Development:\n•\tReport Development: Design, develop, and maintain reports and dashboards to provide insights into business performance\n•\tData Visualisation: Create interactive visualisations to enable self-service analytics\n•\tData Integration: Integrate data from various sources into BI & reporting tools\n•\tPerformance Optimisation: Optimise BI reports and dashboards for optimal performance\n•\tSupport: Act as 3rd line support for incidents related to the performance of data products.\nData Engineering:\n•\tData Extraction: Design and implement efficient ETL processes to extract, transform, and load data into data stores.\n•\tData Pipelines: Develop and maintain data pipelines to automate data ingestion, transformation in the sematic layer.\n•\tData Integration: Integrate data from various sources into the data platform.\n•\tMetadata Management: Manage metadata to improve data discoverability and understanding.\n•\tSupport: Act as 3rd line support for data incidents related to the ingestion and transformation of the data.\nDevOps Engineering:\n•\tInfrastructure Automation: Automate the provisioning, configuration, and deployment of data infrastructure.\n•\tCI/CD Pipelines: Build and maintain CI/CD pipelines for data applications and pipelines.\n•\tMonitoring and Alerting: Implement monitoring and alerting systems to proactively identify and resolve issues.\n•\tSecurity and Compliance: Ensure security and compliance standards are met in the data infrastructure\nPlatform & Tool Engineering:\n•\tPlatform Development: Develop and maintain the data platform, including data catalogues, data governance tools, and self-service analytics tools\n•\tData Governance: Implement data governance policies and procedures to ensure data quality and consistency\n•\tPlatform Performance: Optimise data infrastructure for optimal performance\n•\tSecurity: Ensure data security and privacy through appropriate security measures and compliance standards\n•\tSupport: Act as 3rd line support for data incidents related to the platforms & tools.\nData governance:\n•\tGovernance and data management framework, policies and processes\n•\tData quality: standards and target setting, measurement, reporting and improvement plans\n•\tOpen data leadership\n•\tData literacy and certification programmes\n•\tParticipate in cross-SW Community of Practice for data owners and stewards",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-04-23T23:59:59+01:00",
"startDate": "2026-04-24T00:00:00+01:00",
"maxExtentDate": "2034-04-23T23:59:59+01:00"
}
},
{
"id": "4",
"title": "Integration & Automation",
"value": {
"amount": 0,
"currency": "GBP",
"amountGross": 0
},
"status": "planned",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "We require services to design, deliver and operate digital solutions across our existing and new digital platforms in our integration domain.\nThese services will be used together with our existing Digital team and will be available through dedicated packages of work where required. These include:\n•\tIntegration & automation Architecture – Designing efficient and scalable solutions which work in conjunction with our wider digital landscape. Creating the solution architecture and high-level design that allows us to estimate and plan our overall delivery, working in conjunction with our delivery teams.\n•\tBusiness and Systems Analysis – Collaborating with stakeholders to assess our business needs and create the appropriate scope and requirements that matches the situation.\n•\tEngineering – Developing extensions or integration for systems to an appropriate testable quality that means the functional needs. Following development standards and guidelines to ensure that all work is done in an aligned way with our wider teams. \n•\tDelivery & implementation – Enabling the delivery of solutions through Project and Product teams through the effective management of requirements, scope, and planning. This ranges from work within larger Transformation programmes through to smaller scale continuous improvement.\n•\tSupport & Maintenance – Ensuring applications within this lot are appropriately maintained in a live environment, including operational system administration. Supporting incident and defect resolution, platform availability along with minor improvements delivered under ‘business as usual.’ Working towards removing technical debt from our landscape, including work around system decommissioning when appropriate.\nIn addition, we expect our partners to bring innovative ideas and insight as part of that they do, allowing us to apply innovative technology or innovation when appropriate to our business challenges. The main applications within the Integration and automation lot include.\n•\tWeb Methods ESB\n•\tWeb Methods API GW\n•\tWeb Methods Active Transfer\n•\tWeb Methods Cloud Streams, JMS UM and BPM\n•\tSAP Process Orchestration and JAVA BPM\n•\tPower Automate \n•\tAzure API\n•\tESRI FME\n•\tRPA Technology (Blue prism, UI path, Automation anywhere, Power Automate\n•\tCreate flows to support attended and unattended RPA",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-04-23T23:59:59+01:00",
"startDate": "2026-04-24T00:00:00+01:00",
"maxExtentDate": "2034-04-23T23:59:59+01:00"
}
},
{
"id": "5",
"title": "Digital Workspace",
"value": {
"amount": 0,
"currency": "GBP",
"amountGross": 0
},
"status": "planned",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "We require services to design, deliver and operate digital solutions across our existing and new digital platforms in our integration domain.\nThese services will be used together with our existing Digital team and will be available through dedicated packages of work where required. These include:\n•\tIntegration & automation Architecture – Designing efficient and scalable solutions which work in conjunction with our wider digital landscape. Creating the solution architecture and high-level design that allows us to estimate and plan our overall delivery, working in conjunction with our delivery teams.\n•\tBusiness and Systems Analysis – Collaborating with stakeholders to assess our business needs and create the appropriate scope and requirements that matches the situation.\n•\tEngineering – Developing extensions or integration for systems to an appropriate testable quality that means the functional needs. Following development standards and guidelines to ensure that all work is done in an aligned way with our wider teams. \n•\tDelivery & implementation – Enabling the delivery of solutions through Project and Product teams through the effective management of requirements, scope, and planning. This ranges from work within larger Transformation programmes through to smaller scale continuous improvement.\n•\tSupport & Maintenance – Ensuring applications within this lot are appropriately maintained in a live environment, including operational system administration. Supporting incident and defect resolution, platform availability along with minor improvements delivered under ‘business as usual.’ Working towards removing technical debt from our landscape, including work around system decommissioning when appropriate.\nIn addition, we expect our partners to bring innovative ideas and insight as part of that they do, allowing us to apply innovative technology or innovation when appropriate to our business challenges. The main applications within the Integration and automation lot include.\n•\tWeb Methods ESB\n•\tWeb Methods API GW\n•\tWeb Methods Active Transfer\n•\tWeb Methods Cloud Streams, JMS UM and BPM\n•\tSAP Process Orchestration and JAVA BPM\n•\tPower Automate \n•\tAzure API\n•\tESRI FME\n•\tRPA Technology (Blue prism, UI path, Automation anywhere, Power Automate\n•\tCreate flows to support attended and unattended RPA\nDigital Workplace & Collaboration:\nWe require services to design, deliver and operate digital solutions across our existing and new digital workplace platforms and environment.\nThese services will augment existing Digital team and will be available through dedicated packages of work where required. These include:\n•\tDigital Architecture – Designing efficient and scalable solutions which work in conjunction with our wider digital landscape. Creating the solution architecture and high-level design that allows us to estimate and plan our overall delivery, working in conjunction with our delivery teams.\n•\tBusiness and Systems Analysis – Collaborating with stakeholders to assess our business needs and create the appropriate scope and requirements that matches the situation.\n•\tEngineering – Developing extensions or integration for systems to an appropriate testable quality that means the functional needs. Following development standards and guidelines to ensure that all work is done in an aligned way with our wider teams.\n•\tDelivery, deployment & implementation – Enabling the delivery of solutions through Project and Product teams through the effective management of requirements, scope, and planning. This ranges from work within larger Transformation programmes through to smaller scale continuous improvement.\n•\tSupport & Maintenance – Ensuring applications are appropriately maintained in a live environment, including operational system administration. Supporting incident and defect resolution, platform availability along with minor improvements delivered under ‘business as usual.’ Working towards removing technical debt from our landscape, including work around system decommissioning when appropriate.\nIn addition, we expect our partners to bring innovative ideas and insight as part of that they do, allowing us to apply innovative technology or innovation when appropriate to our business challenges. The main applications within the Digital workplace domain include:\n•\tMicrosoft SharePoint on premise\n•\tMicrosoft SharePoint online\n•\tMicrosoft power apps\n•\tWindows 10 & 11 operating systems\n•\tMicrosoft 365 services (Office, Teams, rooms etc)\n•\tOmnissa Virtual desktop (Horizon)",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-04-23T23:59:59+01:00",
"startDate": "2026-04-24T00:00:00+01:00",
"maxExtentDate": "2034-04-23T23:59:59+01:00"
}
},
{
"id": "6",
"title": "Networks, Hosting & Cloud Services",
"value": {
"amount": 0,
"currency": "GBP",
"amountGross": 0
},
"status": "planned",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "We require services to design, deliver and operate digital solutions across our existing and new digital platforms in our Infrastructure domain.\nThese services will be used together with our existing Digital team and will be available through dedicated packages of work where required. These include:\n·\tInfrastructure Architecture – Designing efficient and scalable solutions which work in conjunction with our wider digital landscape. Creating the solution architecture and high-level design that allows us to estimate and plan our overall delivery, working in conjunction with our delivery teams.\n·\tInfrastructure Engineering – Developing extensions or integration for systems to an appropriate testable quality that means the functional needs. Following development standards and guidelines to ensure that all work is done in an aligned way with our wider teams.\n·\tInfrastructure Delivery & implementation – Enabling the delivery of solutions through Project and Product teams through the effective management of requirements, scope, and planning. This ranges from work within larger Transformation programmes through to smaller scale continuous improvement.\n·\tSupport & Maintenance – Ensuring applications within this lot are appropriately maintained in a live environment, including operational system administration. Supporting incident and defect resolution, platform availability along with minor improvements delivered under ‘business as usual.’ Working towards removing technical debt from our landscape, including work around system decommissioning when appropriate.\nThe successful supplier(s) must demonstrate capabilities across the following core service areas:\nNetwork Services\n•\tDesign, management and optimisation of:\no\tWAN, LAN, SD-WAN, DMVPN\no\tWired and wireless networks using Cisco, Cisco Meraki, Cisco ISE\no\tLoad balancing with F5\no\tFirewall services using Palo Alto, Checkpoint and NSX\n•\tImplementation of Zero Trust architectures and secure remote access solutions\n•\tEnd-to-end network monitoring and alerting using SolarWinds\nHosting Services\n•\tManagement and enhancement of:\no\tPrivate cloud infrastructure built on VMware Cloud Foundation (VCF) and Dell VxRail\no\tStorage platforms (Isilon, ECS), backup and recovery (Rubrik, Data Domain, Avamar)\no\tCapacity planning, performance optimisation and infrastructure scaling\n•\tDevelopment and execution of disaster recovery, high availability and business continuity plans\nCloud Services\n•\tCloud migration planning and execution (IaaS/PaaS/SaaS), primarily to Microsoft Azure\n•\tCloud cost optimisation, security posture assessments and governance (FinOps & SecOps)\n•\tImplementation and support of hybrid and multi-cloud architecture (e.g., Azure + on-prem + edge)\n•\tContainer and platform services: OpenShift, Kubernetes\nSecurity Services\n•\tEnd-to-end security tooling and support including:\no\tEndpoint Protection: Defender for Endpoint, CrowdStrike, Trend Micro\no\tIdentity and Cloud Security: Defender for Identity, Defender for CloudApps\no\tVulnerability Management: Qualys\no\tWeb and Data Security: Forcepoint\no\tSIEM & SOC integration: LogRhythm\n•\tDevelopment and embedding of security frameworks aligned to NCSC principles, ISO 27001, and Southern Water's internal security policies.\nDigital Twins for Infrastructure: Creation of digital twins of critical infrastructure components to simulate scenarios, predict failures, and optimize performance. With potential to be expanded to Digital Twins of OT Applications.\nRe-platforming and Re-architecting Applications: Expertise in modernizing legacy application infrastructure, including re-platforming to cloud-native architectures.\nApplication Monitoring and Performance Management (APM): Implementing and managing APM tools to gain deep visibility into application performance, identify bottlenecks, and ensure optimal user experience. Consider tools integrated with Azure Monitor and potentially specialized OT APM solutions.",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-04-23T23:59:59+01:00",
"startDate": "2026-04-24T00:00:00+01:00",
"maxExtentDate": "2034-04-23T23:59:59+01:00"
}
},
{
"id": "7",
"title": "Cyber",
"value": {
"amount": 0,
"currency": "GBP",
"amountGross": 0
},
"status": "planned",
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term.\nThe circumstances in which this extension would be utilised is to be determined by SW."
},
"hasRenewal": true,
"description": "We require services to extend the capability of the in-house team and augment the skillset. This allows the team to provide services in the areas of SecOps, Security Consultancy and Security Assurance. \n•\tSecOps – Enabling the in-house delivery team to take the lead on incident management with the support of partners. Day-to-day vulnerability management including responding to known vulnerabilities that arise e.g. CVEs and keeping on top of released vendor patches. Threat modelling to be proactive to threats relevant to Southern Water.\n•\tSecurity Consultancy – Supporting the delivery of projects and supporting product teams. Providing audit services for existing systems to find weaknesses that could be change in a future release or replacement of the system. Design or oversee the security architecture of new solutions across the business. The security consultancy will issue guidance on best practices and advise on the response Southern Water should have towards current and future trends.\n•\tSecurity Assurance – Management of the ISMS and it’s requirement for continuous improvement. Governance, Risk & Compliance support to stay aligned to the NIS, ISO27001 standards, data protection legislation and more. Managing the push towards gaining recognised security certification and maintaining it through the regular surveillance audits that are required. Managing the third-party assurance needed for onboarding suppliers. Conducting security audits of new solutions and technology employed by Southern Water.\n•\tOT Programme (NIS) - actions that are required to meet NIS requirements, implement a minimum ISA 62443 Level 2 security capability and satisfy requirements that have come out of the OT strategy workshops with various business groups\nIn addition, we expect our partners to bring new ideas and insight as part of what they provide, allowing us to apply new technology or innovation when appropriate to our business challenges.\nThe main services within the InfoSec & Cyber Security Services lot include:\n•\tSOC services – Security Operations Centre providing 24/7 monitoring of the estate and alerting to the in-house teams. They also assist with incident response and endpoint protection.\n•\tRecorded Futures – Real time threat intelligence service that monitors for chatter, and other things, on the web and dark web related to Southern Water which could indicate heightened chances of a targeted attack.",
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2030-04-23T23:59:59+01:00",
"startDate": "2026-04-24T00:00:00+01:00",
"maxExtentDate": "2034-04-23T23:59:59+01:00"
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UKJ27",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "2",
"relatedLot": "2",
"deliveryAddresses": [
{
"region": "UKJ27",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "3",
"relatedLot": "3",
"deliveryAddresses": [
{
"region": "UKJ27",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "4",
"relatedLot": "4",
"deliveryAddresses": [
{
"region": "UKJ27",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "5",
"relatedLot": "5",
"deliveryAddresses": [
{
"region": "UKJ27",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "6",
"relatedLot": "6",
"deliveryAddresses": [
{
"region": "UKJ27",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "7",
"relatedLot": "7",
"deliveryAddresses": [
{
"region": "UKJ27",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
}
],
"title": "Technology Services Partner Framework (TSPF)",
"value": {
"amount": 0,
"currency": "GBP",
"amountGross": 0
},
"status": "planned",
"documents": [
{
"id": "future",
"documentType": "biddingDocuments",
"accessDetails": "Tender pack will be published through Jaggaer."
}
],
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"techniques": {
"hasFrameworkAgreement": true
},
"awardPeriod": {
"endDate": "2026-03-26T23:59:59+00:00"
},
"description": "Southern Water is going to market for strategic partners under a Technology Services Partner Framework Agreement to deliver digital expertise across the following areas; Customer & Corporate, Wholesale, Data & AI, Intergration & Automation, Digital Workspace, Networks, Hosting & Cloud Services, and Cyber. (Suppliers must bid for all lots).\nThis procurement will follow a Competitive Flexible procedure delivering a Framework lasting 4 years, with an option to extend for a period of up to 4 years.\nIt is anticipated that the opportunity will be formally published during Q4 2025.\n(A link to the Market Engagement video will be added W/C 29/9.)",
"communication": {
"futureNoticeDate": "2025-10-21T23:59:59+01:00"
},
"specialRegime": [
"utilities"
],
"aboveThreshold": true,
"submissionTerms": {
"languages": [
"en"
]
},
"procurementMethod": "selective",
"mainProcurementCategory": "services",
"submissionMethodDetails": "If you are interested in bidding for this tender, please be aware that you will need to have registered on the central digital platform before you will be able to bid. This will require you to complete some information and then you will be provided with a unique identifier. For more information on how to register, please follow the below link:\nhow to register on the CDP",
"procurementMethodDetails": "Competitive flexible procedure",
"expressionOfInterestDeadline": "2025-11-17T23:59:00+00:00"
},
"parties": [
{
"id": "GB-PPON-PBJQ-2231-ZRPG",
"name": "Southern Water Services Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKJ27",
"country": "GB",
"locality": "Worthing",
"postalCode": "Bn13 3NX",
"countryName": "United Kingdom",
"streetAddress": "Southern Water, Southern House"
},
"details": {
"url": "http://www.southernwater.co.uk",
"classifications": [
{
"id": "privateUtility",
"scheme": "UK_CA_TYPE",
"description": "Private utility"
}
]
},
"identifier": {
"id": "PBJQ-2231-ZRPG",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "Ryan.Lightfoot@southernwater.co.uk"
}
}
],
"language": "en",
"planning": {
"documents": [
{
"id": "060325-2025",
"url": "https://www.find-tender.service.gov.uk/Notice/060325-2025",
"format": "text/html",
"noticeType": "UK3",
"description": "Planned procurement notice on Find a Tender",
"documentType": "plannedProcurementNotice",
"datePublished": "2025-09-26T17:59:00+01:00"
}
]
},
"initiationType": "tender"
}4 Jul 2025 · 037561-2025 · planning
{
"id": "037561-2025",
"tag": [
"planning"
],
"date": "2025-07-04T16:30:26+01:00",
"ocid": "ocds-h6vhtk-055971",
"buyer": {
"id": "GB-PPON-PBJQ-2231-ZRPG",
"name": "Southern Water Services Limited"
},
"tender": {
"id": "Prj_7032",
"lots": [
{
"id": "1",
"status": "planning",
"hasRenewal": true,
"contractPeriod": {
"endDate": "2030-03-01T23:59:59+00:00",
"startDate": "2026-03-01T00:00:00+00:00",
"maxExtentDate": "2034-03-01T23:59:59+00:00"
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
}
],
"title": "Technology Services Partner Framework (TSPF)",
"status": "planning",
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"techniques": {
"hasFrameworkAgreement": true
},
"description": "Southern Water is going to market for strategic partners under a Technology Services Partner Framework Agreement to deliver digital expertise across the following areas; Customer & Corporate, Wholesale, Digital Services and Cyber.\nThis procurement will follow a Competitive Flexible procedure delivering a Framework lasting 4 years, with an option to extend for a period of up to 4 years.\nIt is anticipated that the opportunity will be formally published before the end of Q3 2025.",
"specialRegime": [
"utilities"
],
"aboveThreshold": true,
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-PPON-PBJQ-2231-ZRPG",
"name": "Southern Water Services Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKJ27",
"country": "GB",
"locality": "Worthing",
"postalCode": "Bn13 3NX",
"countryName": "United Kingdom",
"streetAddress": "Southern Water, Southern House"
},
"details": {
"url": "http://www.southernwater.co.uk",
"classifications": [
{
"id": "privateUtility",
"scheme": "UK_CA_TYPE",
"description": "Private utility"
}
]
},
"identifier": {
"id": "PBJQ-2231-ZRPG",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "procurement.governance@southernwater.co.uk"
}
}
],
"language": "en",
"planning": {
"documents": [
{
"id": "037561-2025",
"url": "https://www.find-tender.service.gov.uk/Notice/037561-2025",
"format": "text/html",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"documentType": "marketEngagementNotice",
"datePublished": "2025-07-04T16:30:26+01:00"
}
],
"milestones": [
{
"id": "engagement",
"type": "engagement",
"status": "scheduled",
"dueDate": "2025-09-26T23:59:59+01:00",
"description": "The engagement will consist of virtual market engagement session(s). Dates to be confirmed at a later date."
}
]
},
"initiationType": "tender"
}